Customer Reviews for Budget Mini Storage N Fulton
(U-Haul Neighborhood Dealer)

806 reviews

5800 N Fulton Dr   Prescott Valley, AZ 86314

(928) 772-8245

Location Hours

  • Mon-Sun: 10 am - 5 pm

Services at this Location:

Contact Us

(928) 772-8245

5800 N Fulton Dr
Prescott Valley, AZ 86314

Services at this Location:

Location Hours

  • Mon-Sun: 10 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Signage as to where equipment should be parked for self check in customers.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Nothing bri was the most amazing person to help she made me want to rent a truck every week

Jason S. 
Rating:
4.0

Customer did not leave a comment.

STEVEN N. 
Rating:
4.0

Customer did not leave a comment.

Steven L. 
Rating:
1.0

Take reservations that mean something! Your word is worthless!!

DANIEL W. 
Rating:
3.0

Outside was very dirty, windshield was covered with bugs. Inside very clean, truck ran great.

TERRANCE B. 
Rating:
1.0

Read above.

NATASHA H. 
Rating:
1.0

Facility was closef at 2 in the afternoon.

PHIL G. 
Rating:
5.0

My experience was amazing

Mary S. 
Rating:
5.0

Trailer jack was broken.

EDWARD S. 
Rating:
5.0

Steve was extremely helpful as well as his staff.

Miguel R. 
Rating:
2.0

Office manager training new employee was very rude. Charged me $30+ more than estimate given by UHaul Call Back website/phone call, windshield was absolutely covered with bugs, told me "other offices don't know how much we charge, and no instructions were given even when I asked.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

KENNITH S. 
Rating:
5.0

Customer Service and the entire experience EXCEPT the location was a complete nightmare!!!!

Shaun K. 
Rating:
5.0

They're awesome! Thanks!

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

EARL E. 
Rating:
5.0

Nice staff.

BOBBY M. 
Rating:
5.0

Quick and easy experience both picking up and returning the truck. Really nice people. Truck was clean .

LAURIE M. 
Rating:
5.0

Customer did not leave a comment.

Jack P. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Even though the place has Uhaul rental and drop off, I was told I was not eligible for the free month storage unit U-Haul offers. This too is misleading as the location clearly states u haul rental.

John L. 
Rating:
5.0

Customer did not leave a comment.

Cynthia E. 
Rating:
5.0

Everyone at this office was very helpful. I appreciate them very much thank you U-Haul

Janet F. 
Rating:
5.0

When I needed a cargo van on short notice, the office on Fulton drive was able to reserve a van for me exactly when I needed it, the net day. Thanks

Randall M. 
Rating:
4.0

Website said it was open but it was closed. Left trailer next to the other trailers.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Alfred H. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

The rep was extremely helpful, kind and patient. He deserves kudos!

PATTI M. 
Rating:
5.0

Customer did not leave a comment.

BARBARA B. 
Rating:
5.0

Customer did not leave a comment.

Luis H. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
2.0

This pick up place was VERY difficult to find. It was a combo truck rental and large storage with a single person working

CHARLES V. 
Rating:
5.0

Customer did not leave a comment.

TERRI S. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

Norbert W. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
4.0

Completely happy with the equipment and the people/company. That is the reason I continue to use U-HAUL, rather than any of the other companies.

CORKY B. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Irvin B. 
Rating:
3.0

Customer did not leave a comment.

Steven H. 
Rating:
4.0

Great experience overall.

GREGORY R. 
Rating:
5.0

Friendly staff. Very helpful.

JOHNIE P. 
Rating:
3.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

DIANA L. 
Rating:
4.0

Customer did not leave a comment.

Ronald A. 
Rating:
3.0

Customer did not leave a comment.

Charles G. 
Rating:
4.0

Customer did not leave a comment.

Gregg M. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
3.0

Lack of communication as to where the truck was supposed to be picked up. I was told one location, then redirected to another. I should have been apprised of the change the day/night before. We lost over an hour of loading time... I had professional movers scheduled to be at my address for the loading.

Kathleen R. 
Rating:
3.0

Customer did not leave a comment.

Matt K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

timely and courteous help was given

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

Pamela V. 
Rating:
1.0

Was very disappointed in the customer service that I received when picking up the trailer was told one price for a rental and was charged substantially more will not be returning to this location again and will take my business elsewhere

DUSTIN S. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
4.0

Nothing

CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

MARTIN L. 
Rating:
5.0

Customer did not leave a comment.

Carli A. 
Rating:
3.0

The location was clean and the attendant polite, but it was not the location I had selected and reserved two months earlier. I received a phone call shortly before the date to pick up the trailer telling me this, and where I would need to go as an alternative. After expressing my displeasure, I was told I should be happy they located another option fairly close. When I reserve something at a location and have confirmation of it, I expect it to be available.

WILLIAM P. 
Rating:
3.0

Have better system for pick up and drop off.

Edward H. 
Rating:
3.0

Customer did not leave a comment.

Renee A. 
Rating:
5.0

Nothing - quick and easy drop-off.

Jack R. 
Rating:
5.0

Customer did not leave a comment.

Joesef C. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

Traffic Dispatch could not get the location right and sent me to another location to pick up equipment. I had to call and find location of equipment and return to original location to pick it up. Then the equipment was not attached to the vehicle properly and detached after about a mile. Electrical was damaged and I had to wait for repairs.

EDWARD S. 
Rating:
3.0

The app did not work for me to pick up the truck, I had to wait for the office staff to arrive for me to pick it up.

Tracy E. 
Rating:
5.0

Customer did not leave a comment.

Wayland M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN Z. 
Rating:
1.0

Terrible. Says open at 10am no one there until 10:30am. Got charged an extra day because they were late for work.

PATRICK G. 
Rating:
3.0

Customer did not leave a comment.

LEROY M. 
Rating:
4.0

Customer did not leave a comment.

TERESA W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

Bobby M. 
Rating:
4.0

Drop box not evident.

NORA Q. 
Rating:
5.0

Customer did not leave a comment.

JOHN O. 
Rating:
3.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Douglas F. 
Rating:
5.0

None the experience was easy and fast

GREGORY L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Even though there were a lot of issues with my order yoy came through with excellent service. Thank you!!

Linda M. 
Rating:
5.0

Very easy trailer rental A+

JERRY H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

DANA H. 
Rating:
5.0

Customer did not leave a comment.

Christian J. 
Rating:
5.0

The attendant called transportation to make sure that I could drop my unit off at this location instead of the projected location on my confirmationAnd that was a great assistance to my needs

JOHN L. 
Rating:
5.0

An excellent overall experience.

Wayne N. 
Rating:
5.0

If I didn't know where this location was, I would have had a difficult time finding it. It is not near a Main Street.

Pamela W. 
Rating:
5.0

The gentleman who checked in the truck was very helpful and concerned as to my problem with the truck. He said he would make sure my $100 deposit was returned to me. Would definitely recommend him to anyone.

Glen E. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Bruce N. 
Rating:
3.0

you cannot, the physical location is a bit daunting.

Ronald N. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Mervin W. 
Rating:
5.0

Had to have a tire replaced before I could load the car onto it had a bad spot that wasn't able to be seen when I picked it up but the service guy was quick and great to work with

JEREMY T. 
Rating:
3.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

kerry C. 
Rating:
5.0

Provide a selection of drop off locations rather than just one.

William M. 
No reviews have been submitted for this location.

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