This went well
kathy W.
Budget Mini Storage N Fulton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prescott Valley, AZ 86314
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I checked in online and went in to get the key like the website told me to but I was told that wasn't the process when I walked in and I had to wait for 30 minutes before someone even tried to help me. She couldn't print my contract or email it to me and then she finally gave up out of frustration and handed me the key. I asked where the truck was and she told me “somewhere out thereâ€. I walked the line of trucks attempting to open each one just to return to the counter to let her know the key didn't work for any of them. I told her it looked like there was a truck across the street behind the locked gates. Turned out to be the one. She didn't have me verify mileage or gas. I returned the truck with more gas than I even used and now I am being told I will be charged for it. I have no way to prove that I overfilled it because they never had me verify it! They want to charge me over $100 extra than what I already paid because of their error. When I tried to straighten it out on the phone I was told if I didn't just pay it that I wouldn't be able to rent from uhaul again.
Christine B.Not sure. Their was a mandatory UHaul meeting scheduled for the time of my pickup. The meeting started late and lasted longer than scheduled and left me waiting 55 minutes for my pick up. This made my person who gave me a ride rather angry.
TARA M.The key drop off was a little confusing but otherwise very cleaning and organized property
Sandra M.I am being charged for damage to the truck, truck was not damaged when returned, also i purchased insurance at time of checkout but they still charged my personal account for damage that was not done. new person checking truck in hits wrong key and I end up paying $300
Douglas B.