Customer Reviews for Budget Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Budget Storage LLC

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David S.
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Customer did not leave a comment.

JACK B.
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Dave S.
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Once again marketing. The drop off is now less complicated and not enough advertising to show how Painless it has become!

Neal A.
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Michael A.
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James C.
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Eugene K.
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THOMAS P.
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Excellent service! Weather was rough, but she was very helpful.

Micca F.
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Very kind. Very helpful. Nice selection

David M.
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Personnel were very friendly and personable.

Lisa G.
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Blood all over the inside of the truck and had to clean it ourselves. During a deadly pandemic and with a severely compromised cancer patient.

Deann L.
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I tried to go online to return my truck and I followed the instruction but NOWHERE on the website was there a return my truck option so therefore I was unable to self return my truck.

David W.
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Customer did not leave a comment.

Richard R.
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The vehicle had a 1/8 of a tank. We were given a fuel credit though to help cover gas. Otherwise everything was as expected. :-)

Michael R.
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jennifer H.
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They were a major help. Even had papers ready to help us get a bigger size u-haul after realizing we rented too small of one. Made the exchange a quick in & out. I appreciate all the hard work, thanks

Jeffery S.
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Great people and service!!!

Robert S.
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CHRISTINA W.
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orlando G.
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We use this location because of friendliness, knowledgeable and clean equipment

Allen S.
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I think the price was to high for what I need it for.

Mathilda B.
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Jack B.
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Valerie G.
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The lady who helped us was efficient, helpful and knowledgeable.

mark N.
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YVONNE G.
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ROBERT H.
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Trailers should all have a jack stand. Fortunately the staff were quite accommodating and assisted me.

BRYAN P.
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This place is pretty much a parking lot to drop off the truck. I am sure that is by design, but not something that I would recommend.

KATE C.
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Elizabeth D.
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Larry D.
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Dan M.
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MICHAEL B.
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I asked to have the insurance removed because it is coved thru my company. The lady said she couldn't but would call in and have it removed. It did not happen. Also the hand jack on the trailer was very hard to turn.

Jamie C.
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TAMERA F.
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Doug Q.
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Patrick S.
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Sign said open but everything was locked. Luckily I could return it with mobile return

Sheldon S.
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Sherry F.
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Robert D.
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Ron H.
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Staff member at pick-up location was awesome. So very helpful. Thanks

Duane D.
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We had to drive through rain, the trailer leaked and some of our belongings got wet.

Manoj K.
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a free uhaul branded bottle of spring water to hydrate with during my move.

Jeffery M.
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Ali I.
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Mitchell H.
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I tried to do the self checkout on the app, but it glitched out and crashed. The lady inside was very friendly and helpful, and helped me when I returned the truck. We were out of there in just a couple of minutes.

Philip M.
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David W.
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David M.
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The truck was very loud, to the point where my husband had to wear ear plugs to drive. However, it was NOT the fault of the location owner. We reported it and they said they had reported it to the police.

Tapanga L.
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Penelope W.
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The facility we dropped the truck off at was clean, the personnel was friendly. Nothing to be improved.

Steven P.
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max V.
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Cecil D.
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Everything was great. Great friendly customer service.

Mark B.
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Joseph B.
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Alexandria F.
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Gabe M.
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The padlock didn't unlock.

Jack B.
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The customer service was excellent here.

Brian F.
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Shane M.
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Jennifer S.
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Mark I.
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Marlene H.
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Just dropped off the equipment and put the key in the drop box so I didn't speak to anyone but recieved a receipt in email, easy. Would recommend.

Jon H.
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David P.
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Keep reminding employees that the customers are number one and appreciate our business.

Chrisi R.
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Nothing! It was perfect!

Daren R.
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The representative was very friendly and helpful.

Jim H.
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Tire on auto transport blew out during transport. Tire tech stated at least one of the other tires on transport needed attention.

Lexi R.
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The lady at pickup was extremely rude I was supposed to be able to pick up the truck at 9 am and wasnt able to get it till 1

Jim N.
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Malinda G.
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Jim N.
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Kathryn S.
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It was nice to be able to drop off at my convenience

Stan B.
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Carrie B.
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LESA O.
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Brent S.
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Richard R.
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Gary H.
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Thomas G.
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Check in was very easy and quick.

Christina W.
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barbara C.
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Rear view mirrors could not be adjusted. Created blind spots while driving. Upgrade to adjustable mirrors with controls in the cab!

Yvonne B.
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John L.
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Average

scott S.
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Jeffrey P.
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George E.
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Everything was excellent except the $80 hold you put on my debit card without my knowledge. All is good it was returned when I checked the equipment in, but a little up front knowledge would be helpful.

Dale H.
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James S.
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JEREMY N.
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Not a lot of equipment on hand, but the employee that we checked in with was very pleasant and easy to work with.

Chase R.
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Have more than 1 person working, who actually knows what they are doing

Beverly H.
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Jamie C.
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Stan B.
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Devin V.
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Stanley S.
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Valerie G.
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latoya I.
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Keith D.
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No reviews have been submitted for this location.

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