Loni was great and very helpful. My unit was infested with stink bugs. This is the reason I chose to end my contract. I had to throw out many things because of this infestation. The grounds were very muddy and at one point I had a car space and the catalytic converter was stolen while on the property. I mentioned to staff but it was never investigated. I moved to a different storage facility which is surrounded by pavement unlike this facility which is a muddy mess. I was very unhappy with the unit due to stink bug infestation and muddy yard. This is no reflection on the office team as this is beyond their control. I have the insurance for claims but this is just not worth my time. I threw out alot of stuff because of stink bugs but this facility should do more to rectify this situation.
KIMBERLY C | Overall ExperienceCustomer Reviews for Budget Store And Lock ( Bangor 2 )
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The unit was clean but had a bad odor. I had to sprinkle a deodorizer around.
CAROL C | Overall ExperienceThank you so much for your help, with my husband passing I needed to save some money any way I can. I will highly recommend you to everyone
TAMMY P | Overall ExperienceEverything went well. Staff was always helpful and cordial.
JOSEPH C | Overall ExperienceMy property was in my units for 3 days into a new month. Was told i had to pay for the entire month. No prorated final bill. Pay for the entire month or we lock you out of access to units. What a TERRIBLE POLICY. BIG MONEY CRAB. YOUR COMPANY SHOULD BE ASHAMED. I due intend to make my feelings known on social media vigorously and often. For weeks to come.
ALLEN O | Overall ExperienceThe facility has easy access and the personnel were always friendly, courteous, and returned calls promptly. (I have a tendency to leave messages at odd hours)… The price of my unit was budget friendly. Overall, I would say the experience was positive.
Robert G | Overall ExperienceCould use lighting. Infestation of stnk bugs!
FAITH P | Overall ExperienceIt was a pleasure knowing and working with Lonnie. She was very helpful. I would recommend this storage area to all my friends.
DAN L | Overall ExperienceMy first time renting a storage unit. I am completely satisfied. The office was great to deal with. I would recommend this facility.
DOREEN A | Overall ExperienceVery friendly and helpful staff. Unit and grounds were well kept and easy to access. There were several storms during our time of storage and we never had moisture problems. Pricing was reasonable. I would recommend doing business here.
TIMESHARE O | Overall ExperienceVERY FRIENDLY & PROFESSIONAL STAFF, TOOK THE TIME to talk to me as a person not a number. I highly reconmend this place.. thanks again
Vincent S | Overall ExperienceLonnie was amazing. Not only did she do her job well but she was by far the friendliest pain I've met in a long time.
CHRISTINE A | Overall ExperienceLoni was very helpful and made the whole process very easy, thanks again
JAMES K | Overall ExperienceThey automatically raised the rent without notice and it was never brought up at the time the contract was signed. They raised the rent but no upgrades were done and they said they plan to raise it every year...for what???? Complete scam I should have reported it to bank as fraudulent I never agreed to the raised price!!!!
GREG D | Overall Experience