Location not clearly marked as a U Haul location. No sign to help locate this location. Staff not very friendly.MARK H.
Customer Reviews for Budget Store & Lock
(U-Haul Neighborhood Dealer)
Freemansburg, PA 18017
(In Freemansburg-1/2 Block East From Cambria And Fremansburg Hwy)
Services at this Location:
- Mon-Sat: 9 am - 5 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great. I will certainly recommend your facility. Thanks very much, totally fit my needs.KATHLEEN B. | Overall Experience
10/10 recommend this storage facility to others. Kevin was amazing and helpful. He made things as convenient for me as he possibly could and explained everything thoroughly. Definitely will be coming back for future moves.Emily G. | Overall Experience
Customer did not leave a comment.Kenneth k. | Overall Experience
Customer did not leave a comment.JEFFREY S. | Overall Experience
Your rental procedure for a new customer is confusing but it worked out in the end.Randy B.
I was overcharged for items that I declined for on my rental such as the extra insurance and was charged a cleaning fee when the truck was clean. I brought it back the way I got the rental. This was not fair. I've rented from uhaul stefko blvd for many yrs and Never had this problem. I want these charges refunded to my accountMary C.
Both of the guys i dealt with when i picked up my rented equipment and when i returned it were very easy to talk to and understand. Their customer service was excellent and overall made renting something extremely easy. I know where i will be going when i need something again.Deanna L.
Customer did not leave a comment.ashley S.
Customer did not leave a comment.Colin R.
Great experienceEBONY R. | Overall Experience
Customer did not leave a comment.denise K.
Customer did not leave a comment.Lucinda D.
Customer did not leave a comment.Christopher V.
After looking on line and speaking to a rep. I settled on a day later than I wanted. I called back to see if you had a cancellation list that I could be put on. The rep (unfortunately I can't remember his name)cancelled my order and promised me the day I wanted and delivered! Thanksed H.
Customer did not leave a comment.karen J.
Customer did not leave a comment.Lisa L.
Customer did not leave a comment.Robert R.
First of all I did not refuse all payments until the u haul rep told me I could not take the truck to a different locationpatrick R.
Customer did not leave a comment.WILLIAM M.
Good job guysStephan R.
Customer did not leave a comment.cristina D.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.Wayne B.
Friendly staff, truck available. Could use some new tires though.Gary U.
Customer did not leave a comment.LARRY A.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Ken L.
Let me tell you. I never got to rent a van because customer service gave me an available location near my home but when I got the call it was a location 25 miles from my home and I cancelled. When I called customer service back she actually hung up on me. Very rude. And I would never recommend this business to anyoneMaureen T.
Very friendly and helpful service.Shelley R.
Customer did not leave a comment.dorsey H.
Phil was awesome! Very helpful and friendly :)stacie G.
Customer did not leave a comment.Tim S.
Customer did not leave a comment.brandi H.
Guy running the place was excellent.mike T.
Customer did not leave a comment.allen town G.
Customer did not leave a comment.ANTHONY G.
Bruce indicated that part of what made his job more difficult is a constant upgrading/changing of the UHaul computer interface. Perhaps some standardization is in order?