Overall no problems with the location I picked the uhaul up at. However, MAJOR problems with the overall service model at uhaul. I called a week in advance to make my reservation, and they told me they'd call me the day before to confirm everything. When I received the information to pick up the truck, it was 3 hours after I originally made the reservation for. So I had to call to correct this but I was very nervous THE DAY BEFORE that I might not have the truck in time for my move. They ended up being able to correct the issue; however, the stress and anxiety this caused was not ideal. I also asked when I made the reservation, where I could drop the truck off. They told me to ask when I received a call the day before my reservation, so I asked then too and they told me to ask when I picked up the truck. When I picked up the truck, they were not able to tell me where to drop off the truck. Another very nerve wracking and stress inducing instance because I did not want to be charged extra for not being able to return my truck the same day, ON ACCOUNT OF uhaul not confirming where I could drop it off, AFTER I already asked THREE separate times. I called an 800 number on our way to move, and they finally were able to tell me where I could drop the truck off. Not really sure why it took four calls to receive confirmation on this. Moving is already such a stressful, tedious, and dreaded taskâ€¦ count on uhaul to make it worse.Lilla F.
Budget Store & Lock
(U-Haul Neighborhood Dealer)
Freemansburg, PA 18017
(In Freemansburg-1/2 Block East From Cambria And Fremansburg Hwy)
- Mon–Tue9 am–5 pm
- Thur–Sat9 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Freemansburg, PA 18017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Excellent customer service!Betty H.
Location not clearly marked as a U Haul location. No sign to help locate this location. Staff not very friendly.MARK H.
Your rental procedure for a new customer is confusing but it worked out in the end.Randy B.