We didn’t know the office was closed and we were supposed to do everything ourselves on the app while outside the office. We called the number on the big sign and the person who answered said we had to do the app and he couldn’t help us because he didn’t work for U-Haul. It was not a smooth experience; impersonal, not user’s friendly, all handled outside without any shelter for weather, and very unpleasant. So no, absolutely not recommending this location, and would be careful with any other before making a reservation.
Sandra P
Budget Store & Lock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freemansburg, PA 18017
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Customer Reviews
- 4.0 Average Customer Rating
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There was no one available when I arrived and after waiting for while the attendant could not find the keys for the rental, placing me behind schedule .truck cab had a bottle glass and sandwich wrP in the door pocket that I disposed before returning the truck at the destination.
WILLIAM DCheck engine light.was on AC didn’t work even though it said truck was air conditioned The location I made the reservation at wasn’t open yet guy sent to to second location that added a couple extra miles but did not make any adjustments
Harry KThe air-conditioning did not cool just warm air. The braked were very worn down.
Joann OI was approached by a young guy and from the very moment I walked in he Took care of me. Very Courteous and Respectful.
Joaquin V