Customer Reviews for Buds Muffler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Buds Muffler

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Richard P. on

Rating:

Customer did not leave a comment.

Murray R. on

Rating:

First when I drove up I could not find the uhaul shop because it was part of his dirty muffler shop, Then the computer system was down, and Bud did not know how to do my paperwork over the phone. Then, the lights on the tow dolly did not work. Bud told me I had a blown fuse and had to go to the next closest uhaul in artesia and have them help me. I went there and found that the electrical was a good 6 inches inside the unit and another tech had to fished it out and fix the wiring. One of the safety chains then broke as we were traveling a few days later, and I had to wait until we dropped it off because we were staying at camping spots along the way and did not have time to wait for someone to come out and fix it.

Ziwen Z. on

Rating:

There’s an extra charge!

Adan M. on

Rating:

The place was dark and not very welcoming. The process was easy though.

blake J. on

Rating:

Customer did not leave a comment.

Sergio G. on

Rating:

Nothing at this location..Jesse was more than helpful and made everything work out perfectly..thank you for the great customer service

Marisa S. on

Rating:

Jesse failed to advise on the option to check in the truck online which would enable me to also upload a photo proving I returned the truck with a quarter tank of gas. As a result, the site advised that I returned the truck with only an eight of a tank, which was false. I am being reimbursed $30 for this error but still being charged $37.17 for the actual gas they claimed was needed to return the truck to a quarter tank. Going forward, I will never use another rental from U-Haul.

JoAnne B. on

Rating:

Customer did not leave a comment.

Richard G. on

Rating:

Pick up location was changed from original location at last minute. Rental price wasn't the same as quoted when reservation was made. Equipment wasn't clean inside and needed to be swept out and trash removed before loading. Overall very disappointed with this transaction but unit did get the job done.

tyrone T. on

Rating:

Customer did not leave a comment.

Michael L. on

Rating:

Customer did not leave a comment.

Torben J. on

Rating:

Good customer n overall service easy breezy service!

Angelina C. on

Rating:

Customer did not leave a comment.

Michael P. on

Rating:

Customer did not leave a comment.

PEDRO B. on

Rating:

thanks

guadalupe M. on

Rating:

The guys at Buds Muffler were courteous. They even offered me some cold water. I would definitely come back here.

Jamaica A. on

Rating:

Excellent service

Matthew T. on

Rating:

Customer did not leave a comment.

FRAZIER A. on

Rating:

It's understandable that the requested pickup location can be changed by Uhaul, but at least make sure that the additional item that I ordered and paid for is inside the truck and that the one-way truck has no mechanical issues. I had to pick up the truck from a extra service location designated by Uhaul, Buds Muffler. When I got home, there was no Furniture Dolly and Buds Muffler did not have any Uhaul Equipment. So we had to deal with it on our own and there was delays and did not head out until the following morning and had to buy a padlock to lock the truck. On top of that I find out Uhaul double charged me for the Uhaul movers. Then when driving the uhaul truck on the freeway the following morning, it had mechanical issues, it kept getting stuck on 5 acceleration and it would go lower after several minutes and then when I hit the gas pedal it went jump back up. By the grace of God, we got to our destination safely and went to drop off the truck to Abby's Mini Storage safely. But only to be told that the drop off is at the Chester Ave location. So apparently Uhaul changed the drop off location without informing me of the change. But Pauline of Abby's Mini Storage had exceptional customer service skills and went above and beyond my expectations and she made this bad trip end very well. She was able to resolve my concern in a timely manner and made sure I was satisfied and had left her location in a better mood then when I got there. Thank you Pauline, God bless you and Happy New Year.

juanita T. on

Rating:

Buds muffler was courteous and professional. I will definitely use them again for all my moving needs and I will recommend to friends and family.

David R. on

Rating:

Customer did not leave a comment.

MANUELA C. on

Rating:

None the gentle man who took care of me did a very excellent job with the rental of the truck I really appreciate you being so professional and courteous he manuela. Uevas