1. There was a huge delay in pick up which i wasnt credited for. 2. The uhaul had bald tires resulting in an early return due to being too dangerous to drive. 3. There was some type gunk in the back. 4. There were lights on the dash that may need addressing. However the lady whom I checked in with was very friendly and made sure everything was per uhaul standards as far as check in stuff goes. Therefore I would consider this location, but I feel I over paid since I could not complete my tasks due to dangerous tires. Only made one trip. A scary trip.
Renee H
Customer Reviews for BP Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy pick up,, friendly and helpful staff.
BRIAN Seasy to reserve. check in was fast and efficient. location was ok. store cashiers was helpful.
JOSEPH MBest experience! Even transferred my order to a new location for me !
SARA LVery fast service. We were in and out with the vehicle within minnutes.
CRAIG NThey had a hard time getting 1 person registered to drive the truck then they couldn't put in the location where we needed to drop it off so they were told by u haul we could take it to any u haul place within 100 miles but didn't tell us to call right away to let them know. Never had such a hard time picking up a u haul before and we have rented plenty
SUSAN TDog hair and windshield was dirty on the inside from a dog.
David HI had to call into U Haul customer service because the spot on the rental contract was different than the one that came up on my phone text after completing the online return form. At that point the doors had been locked and the keys were in the drop box. I was assisted and the address corrected but it was several conversations and about an hour of time.
MELINDA C