Start wirlth 225 miles left and returned with 240 miles left. Still charged for extra fuel money. Unfair and ridiculous.
Hua W
Customer Reviews for Bulldog Boat Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The specific location was great. However two times in a row now with U-Haul when I've shown up I've been told my trailer/truck was actually only available at a different location and I was never notified. When I make the reservation I pick a specific location close to me, on purpose, and then when I show up to that location I'm told I have to go elsewhere, and that's very frustrating. Luckily when I showed up for the 16' car hauler I reserved he had on site so I didn't have to actually drive to a different place. But it's very frustrating to be told your equipment you reserved isn't available and to not have had advance notice in regards to that!
DAVID SWe had two tires on the car trailer blow out during the drive. They were repaired. It took us 11 hours for a 5.5-6 hour trip. I would ask that the windshield be cleaned off next time as well. The rep there was great however!
APRIL BEasy in and out. The staff were really professional, helpful and friendly. Overall Great experience.
DONALD RTruck was dirty
TIMOTHY BNothing
JOSE PThe employee was very helpful and courteous
ROGER EGreat customer service, very friendly staff!
REIDY RGood thanks
JESUS VNothing to add everything went smoothly!
ANTONIO KOur trailer we rented was poorly maintained. It shook and made our vehicle shake for 1300 miles. It shook so bad a tail light fell out and was lost during the trip. Not a good experience this time.
THOMAS WVery helpful, as I was detained due to detours on my return. Very much appreciated
KENNETH WUHaul trailers need to have a jack on the tongue. It is very very difficult connect a trailer does not have a jack. We had to unhook a loaded trailer to be able to stay overnight and had to rebook the next morning. It was almost impossible to reconnect to the trailer.
Kristen MTransaction was handled professionally and expeditiously. Highly recommend this location for U-Haul rental services.
Cynthia CFriendliest people and great service
Fiamma AGreat customer service and very friendly Thanks R.T.
Ralph T