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GERALD C
Customer Reviews for Bullocks Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Small autoparts / autorepair location. great personalized service upon the return.
Glen BKeep vested locations like Bullock's Tires well stocked. Their customer service is excellent and they treat you with respect and appreciate the business.
Ted BN/A
Ryan MExcellent experience. All went perfectly
Nicholas LDid not have moving dolley or furniture dolley
Benjamin PExcellent customer service
Kelly BExcellent customer service
John KSo easy to reserve, rent and return
Michele WYour team was extremely helpful with every aspect and we would certainly use your services again
LINDA BOne thing to note: The parking lot is very tight. Not much room for an inexperienced person who has to maneuver a trailer or large truck.
Michael MNa
AMBER tProcess quick, and simple. People friendly and helpful.
Robert KNothing. Great customer service.
CHRIS MThis FORD RENTAL of equipment should be taken off the road. THE RIDE IS TERRIBLE, THE THE STEERING IS VERY LOOSE AND AT TIMES ON A BUMPY ROAD THE WHEELS FEEL LIKE THEY WILL FALL OFF. THE TRANSMISSION SHIFTS DOWN VERY VIOLENTLY. WHEN I AM DONE WITH A TRIP IN THIS TRUCK I FEEL WORN OUT. I RENT FROM BULLOCKS FREQUENTLY. I WISH IT WAS NOT ALWAYS THIS VEHICLE WHEN I NEED A LARGER VEHICLE.
Robert BThe only thing I can suggest is to increase the number of trucks and vans.
Ata YI was not made aware of time to drop off and was scammed by U-Haul and representatives
Joel JTruck was muddy and full of drywall dust. Window had both a chip and an 8” crack
Ellen HGood experience
Matt Gin side truck was nasty..Truck diid NOT have gas. Windshild was cracked.
Sam MThere was only one person working at the time of pickup and he was very busy so we had to wait a while. Maybe getting him some help would help others.
KENNETH CQuick service, in and out quickly, had the right size truck.
Robert BHaving rented a number of times from Uhaul, this is the first, where I had to disconnect the trailer from my vehicle myself. No one came out for a "check out" inspection or to take drop off pictures, etc. disappointing, but not a deal breaker. Convenient location.
Glen BBill was very attentive and extremely courteous. I would highly recommend this location
William HI waited for two hours to get the keys of the truck. I spent 1 hour Before I Uhaul representative helped me on the phone. A different representative hang up on the phone call after I was waiting for 30 minutes.
Diego Gstayed late for me to drop off
Kevin CI was told to go to 2 different places for my equipment and they were not close to each other. I did not have this information until the day I went to pick up.
cheryl fNothing, the owners were - are very nice. First time there. Great place to do busy with, rent a U-Haul from. It is the people (Bill the son and his mom) that made the experience something special.
gary HIt was an auto and tire store. It was about what I expected. The store and location was just fine. However, the uhaul had a bit of damage to it such as a broken light on the back that if we hadn't noticed, we could have potentially been pulled over.
Katy CVery helpful and patient with answering my questions. Thank you!
Patricia BWe rented a car carrier and we were apprehensive about hooking the trailer to the truck but the folks came out and gave us a quick course and also made sure everything was working correctly. Bullocks is primarily a car service business so the folks have a lot of mechanical knowledge.
Gregory SGot to site. Had paid online and downloaded info. When I got there they had none of the info, had to start all over again.
Leonard C??
Grace HThe trailer was brand new. The staff were excellent help. Thanks to all of you!
Thomas TVery friendly and helpful staff. Limited selection, but it is my go-to store for my next project. The truck was like new, almost like it had never been driven.
william kBill at bullocks was amazing, helpful, and very nice! I will recommend him and bullocks for truck rentals.
Kara PI was called by another U-haul location and was informed that I would have to pickup the equipment there after arguing with the person calling that that I scheduled the pick up at Bullocks not a location in Wilkes Barre (this location was 30 miles from my location) The person told me that I would have to call traffic and have it delivered to the proper location I said it was not my responsibility that it should be delivered to the scheduled location. after 3 hours I finally received a call that it would be delivered to the scheduled location
Harry FIt was perfect for what we needed. The final price was a little higher than we expected but that was more our fault. It would be nice if there was a mile package option instead of a price per mile. Maybe even with a roll over option for repeat renters.
dave nThe fuel tank level indicated On my paperwork at pickup was not correct. There was actually more fuel in it than the documentation reflected. I did return it with returning the fuel to the correct level.
george mI felt that the service was excellent. Bill had me processed and hooked up to go as quickly as could be expected.
John MExcellent experience
George GExcellent service by the owner and his son. Great job in explaining everything to me prior to the rental.
Surander SNothing workers were the best people to deal that y i will always use uhaul
John PFriendly, responsive staff, parking lot is small.
Gregory BThe Bullocks were great. Thanks
Matthew SSend Mr. Bullock to customer service class.
marie o