Super helpful attendant with suggestion to drop off in the alley by the store instead of the next street, and helped lift the trailer off the ball as well! I'll be back for sure. Thanks x 1,000,000!
ROBIN M
Customer Reviews for Bulls Service & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super service, keep it up!
Meredith HEverything was great.
Trish WI like Bulls Conoco but this time was a very negative experience. We came from 3 hrs away and used the online checkout per email instructions and it said no equipment was assigned to my contract for online checkout. I then waited on hold for 40 minutes only to be told the equipment was now assigned after I had returned to our house. We returned 30 minutes later and went though the process only to find out no key was in the lockbox. So we went home 12 miles away again and decided to return in the morning where they are really not open even though they list it open at 9am. It is a gas station so someone was able to call the U-Haul manager and find the key. Very frustrating. The truck had high mileage and the brakes squeeked loudly once depressed. The back was nasty with dirt everywhere. I would like to be compensated for this rental due to needing the truck that night to pack and leave early. We weren’t able to leave until late afternoon which was very frustrating.
Todd WSame as above! Not helpful, rude, and tried to nickel and dime us for everything. Thinks he can treat people any way he wants because he is the only show in town. The owner was a complete jerk to us in an obvious terrible situation.
SEAN Mvery nice people
MIKE CNothing
Jacqueline FVery friendly and helpful!
Sandra FWell, it could have gone better. Very small remote town & I am trying make any waves whatsoever. I had to rent & move & unload myself unplanned...last minute & it was the most stressfull rental & move in my 60+yrs. Anyway gonna do it it again next wk 2 hr drive to my storage unit & bk & hope to get the 15 ft again. I have no choice, have to do it by Wednes 25th I just learned today so hoping Mike & Jr have one for Tues ...thank you. They are are very nice at Bulls...no complaints.
Sue DGreat service
Francisco AAlso claimed I didn't drop off the equipment when I returned it a day early.
Caleb POur U-Haul representative was Very knowledgeable explained things, to help us have a safe trip! Helped us load and showed what to check. Top notch!!
jerry hI declined all coverage and was charged some bs safe tow. It was used locally for temporary storage. That is wrong!
kimberly gAll good.
Brenda SMike and Jr were the best! Loved chatting with them. Everything was easy!
Cynthia PI was charged 500$ for the use of a trailer for 1 day!
aaron dSimple process. Quick turn-in
Robin Rextremely nice people and very helpful. best uhaul experience in a long time. awesome!
MIKE CGreat!!!!AAAA+
Tracy CMike was ABSOLUTELY wonderful to work with!
William MGreat location in Dubois..clean trailer .nice people....I will rent U haul from them again!
Brian NMike is very helpful
Cindy JOnly location within 80 miles...
Eddie PMike was professional and helpful and a truly awesome person. So appreciate all his help and expertise!
CARLO SGreat experience all around. Easy transaction and convenient location. Quality equipment
JAMES HKeep this dealer happy. Mike at Bulls Conoco and U-Haul was most helpful getting us home after an accident.
JEAN CThanks for safe equipment and superb assistance at Bull's Conoco in Dubois !
PAMELA GAll good!
jan sRock Spring was bad no truck on 5/17/19 was ordered on 5/2/19 they sent us to Lander Wy 116 miles away they were not there was sent to Dubois another 1.5 hours they were excellent.
Alan EVery nice staff
Bryant FThe only difficulty was the dealer in NM put my contact on my phone that died on the way home. Therefore I had no contact to give the dealer until 7/23/18. I dropped the trailer with the dealer 7/21/18. Next time I will get a paper contact from the dealer.
Gordon LEasy location to teturn if you are adept at backing the trailer into a rather tight lot (I am). I’m sure they would have done it for someone but the attendant at the counter didn’t offer.
Christopher RMike was super friendly and helpful.
CINDY JEasy on line check. Mike was prompt and explained everything. Made our move very easy. Thank you
Dean DNOTHING! These guys are easy to deal with, and professional. The truck was clean, and worked well! Thanks for the help, guys.
MIKE DExcellent service highly recommend
Nathaniel BGood
Gayle JThese guys were very nice, I will use this place again!
Patrick DThe staff at Bull's was very helpful.
Samantha S