Customer Reviews for Bunkie Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bunkie Shell

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Alex H.
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I had to unhook my own trailer

Vanessa M.
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Customer did not leave a comment.

Jerome M.
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Earlier opening

Edward C.
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Customer did not leave a comment.

Carolyn R.
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Customer did not leave a comment.

HUGH D.
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HUGH D.
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Great job.

Caroline R.
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Everything was great i appreciate the service i received

KENT A.
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Customer did not leave a comment.

Connie L.
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Just a drop off..

shaker A.
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Customer did not leave a comment.

Charlotte D.
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The windows were dirty with hand print. Love the new reverse camera

angela P.
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Make sure gas tank is full. Not half full.

Bruce S.
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Customer did not leave a comment.

Mykell K.
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Nothing

John W.
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Picked up truck prior to opening. There was a guy in the office before the store opened he helped me with some Minor Details. Super friendly.

Daniel O.
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Customer did not leave a comment.

TODD F.
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Excellent service

Michelle R.
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Great- smiling faces

Christopher T.
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We reserved a truck over a week in advance to be picked up at our local Uhaul. The day comes to pick up the truck and we are told they dont have it. We were on a tight time crunch. Had to drive 45 mins out of town just to pick up the truck. Cost us extra money in fuel and time we did not have. What's the point in reserving a truck in advance when it provided zero benefit?

Anthony D.
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Customer did not leave a comment.

cecil G.
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brandon L.
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ANASTASIA J.
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Jonathan S.
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Have the right truck at the right place ready to go when reserved.

gerald N.
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Customer did not leave a comment.

Jonnelle T.
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richard M.
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CENLA M.
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Jeffrey G.
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Donna R.
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No problems with staff, service or equipment.

Jeffrey L.
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Customer did not leave a comment.

tristan I.
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Trudy N.
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They did just fine, thank you.

Emmett G.
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Customer did not leave a comment.

Laura B.
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LLOYD G.
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elizabeth F.
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Jeffrey G.
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Jesse B.
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charles P.
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friendly clean small town operation

DOROTHY S.
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PLACE WAS CLOSED AND NO BODY WAS THEIR BUT IT LOOKED CLEAN AND FIGURED OUT WHERE TRUCK AND AUTO TRANSPORT WENT. LEFT KEY IN SLOT AS PAPER STATED

JUDE P.
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Everything was great

Jason H.
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Customer did not leave a comment.

Dwaine S.
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Customer did not leave a comment.

Ida P.
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I think the whole U-Haul system is corrupt! It seams as if nobody knows what is happening! Each person at each location tells you something different. Yes, I was suppose to drop it off in Strong, AR, BUT the guy in Bunkie, LA. showed that there wasn't a drop off place so he changed it to El Dorado, AR. When I got to Strong, AR. it was a drop off place so I was told I could drop it off there. Oh an hour or so later I got a phone call telling me I had to pick the truck up from there and take it to El Dorado. So this is what I did! The truck was clean, the truck had no cruse control, the vents for the air was broken. The guy was okay in Bunkie where I picked it up. The place wasn't a very nice building nor was it clean! The whole experience with U-Haul was a nightmare!!

joseph D.
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Customer did not leave a comment.

Rebecca M.
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Customer did not leave a comment.

DANIEL L.
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Customer did not leave a comment.

SHAKEENA G.
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Customer did not leave a comment.

RONNIE R.
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Everything was great. Mr. Freddie was very helpful.

ANTHONY M.
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Customer did not leave a comment.

JASON H.
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Customer did not leave a comment.

JOHN G.
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Customer did not leave a comment.

GREGG V.
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Customer did not leave a comment.

BRANDY R.
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Customer did not leave a comment.

KRYSTAL K.
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I was told that I would be picking up the uhaul in Pineville Louisiana. I was sent 75 miles out off the way to bunkie Louisiana. Then uhaul wanted tho charge me for the extra miles.

MARTIN F.
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Customer did not leave a comment.

TONI G.
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Customer did not leave a comment.

Doug D.
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CHRIS S.
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Even after I provided all of my name & address I had to provide it again along with my confirmation number / print out provided.

STEPHEN C.
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Customer did not leave a comment.

JEFF K.
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Great staff that went above and beyond. Couldn't be more pleased.

GORDON W.
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The c.s.r.did not listen to my request so I was overcharged by a couple of days. Will not use or recomed to anyone!

TIMOTHY D.
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Customer did not leave a comment.

Matthew K.
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John C.
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Customer did not leave a comment.

JOHN W.
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Customer did not leave a comment.

MARION B.
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No improvements are needed. They are always friendly and helpful. I highly recommend them!

JANICE K.
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Make sure to check the gas. The contract said there was 1/4 tank but it was on empty. Did not realize until we had left the station and lost money as a result.

ANNETTE P.
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Customer did not leave a comment.

MICKEL D.
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service was good trailer handle great. only problem was the trailer had a leak on the top and rain was got on one of my painting that was worth $750.00, other than that all was fantastic. I would like to make a claim on my damaged painting, but not sure on how to do it.

GREGORY A.
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Customer did not leave a comment.

ANDRE B.
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The furniture pads were dirty and reaked an ordor like "cat urine" and motor oil. They were nasty. The furniture pads were not packaged as I experienced in prior moves with U-Haul. The truck was clean.

ROBERT P.
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Customer did not leave a comment.

melody L.
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Customer did not leave a comment.

ERIC J.
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Customer did not leave a comment.

MATTHEW C.
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Customer did not leave a comment.

VINCENT R.
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Customer did not leave a comment.

CLAYTON E.
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had a flat on trailer and it took 3.5 hours for tech to arrive. he had no gps to find me in a rural setting.

ANN-MARIE R.
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Customer did not leave a comment.

CHRIS L.
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Customer did not leave a comment.

LOWELL K.
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The same comment goes here as above. Thank you U-Haul for you assistance and help.

STEPHEN K.
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Customer did not leave a comment.

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Great customer service!

No reviews have been submitted for this location.

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