Everyone were courteous and friendly. The rental process was accomplished smoothly and timely with no problems.
Larry J.
Customer Reviews for Burke Feed & Farm Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was clean, but had a mechanical issue that could be very dangerous. The truck would shut off while driving down the road..... Losing all power steering and power brakes. It would start back up as soon as you shifted to neutral and turned the key but to lose power as you are trying to make a turn and having to fight the truck to keep from hitting the curb or someone is dangerous. I rented for 12 hours. It started this on the return trip loaded and shut off probably 10 times.
jason P.All good! Fast and courteous service!
Kenneth L.Can't think of anything, smooth transaction…
Rick G.Aii was excellent
Timothy P.Workers are always friendly and professional...
LEVITIE K.The personnel who checked the truck back in was very friendly. She explained all the charges and got us on our way quickly.
Carole B.Customer service was excellent!!!! The young man that helped me was very knowledgeable and pleasant!!!
Elaine J.Straps fot the trailer were broken what was suppose to be a 3hour trip there and back tuned into a 6 hour trip plus 8 had to spend money on straps I think I I should get half of my money nack
Karen C.For it's size (26'), the truck was surprisingly comfortable, drove and maneuvered much better than we expected. The car trailer was perfectly sized for the vehicle and tracked extremely well. Much better trip than my previous trip 20 years ago.
Clifford M.This review is not a reflection on the actual location, but on the fact that I had to drive 45 minutes out of the way to pick up my rental in Waynesboro when I originally reserved a Uhaul in Grovetown. This added to the amount of miles that I would be charged and delayed my trip. The Uhaul staff should have been more proactive in telling me that my uhaul would not be available as scheduled instead of me having to find out myself. Again, the Waynesboro staff were excellent, but the corporate staff at headquarters can improve a little more
Christopher K.Continue giving customers great service
ROSA W.I have hauled many different types of trailers in the past but the auto transport i used this time was by far the easiest and best pulling i have ever used.
DANIEL Y.Pickup and drop off was very convenient.
JOSEPH W.Good customer service
BOB K.Clean the truck
SHAMIKA L.Make sure the equipment is usable. Supplied trailer had a bad tire. Had to switch units after hookup.
STEVEN S.Nothing……everything was great!
RICHARD F.Excellent customer service, fast too I was in and out in less than 10min
Cliff M.they overcharged me
kira W.Honest respectful helpful patient when I made the reservation for a 20 foot truck and auto transport for my truck, no issue, but system would not recognize the match of truck and trailer... according to Cody, I could not see the screen.
SABRINA L.Everything was great nothing need to be changed
BENNIE O.Overall experience was excellent.
ERNESTO A.Easy customer service
David P.