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KARL B
Customer Reviews for Burkhouses Bargain House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very fast and friendly service.
WILLARD SNo problems whatsoever
Patricia PThe hooks on the chains for the safety chains would not completely secure, maybe it was run over and bent, don’t know but we had to stop at the hardware store to purchase clamps to secures the emergency chains to the hitch. Delayed our departure by an hour, pay for the clamps, and then was questioned about the “extra equipment” on the chains at drop off. Everyone was nice but this was more trouble than what I wanted to and was prepared to deal with on moving day.
Jennifer MGreat experience, will use them again and will recommend to others.
BYRON SDrop off was easy. Gental man was professional and nice.
JUDY GVery kind and efficient! No changes needed that I can recommend, at this time.
NICHOLAS FOn the spur of the moment, wife bought a sectional sofa, with no way to get it home. Went to Burkhouses and in less than 30 minutes, (fast & easy), had a 10 ft box truck. Hauled the sofa home, returned the truck, all within 4-5 hours. All very "hassle free". would recommend to anyone.
GREGORY GVery good people
Peter FThe app has glitches.1
ROBIN MFix the app issues!!!
ROBIN Mthe staff was very helpful and courteous with my rental.
TODD Bvery helpful staff. rental went very quick and smooth. truck was clean and in great condition.
TODD BGreat Service and explained everything thoroughly.
JOSEPH SI dropped off area hours, so I never got to speak to anyone but I am sure they are wonderful people. Loved all the space to back the trailer in. Quick and easy drop off
Justin HYou know I'm 57 years old and I've always grown up thinking that U-Hauls were 29.39 even $49 a day but $216 a day it's absolutely outrageous. I used it for one day and returned it put the gas in it that I used and they still ended up charging me $5 and something more on my credit card and I didn't even get the dolly that I asked for. I am very unhappy with the cost and I will never use U-Haul again
Richard HNothing all was good
Richard AFriendly , quick process . Thank you *****
Michael MU haul App and website needs to have a more intuitive “pick up my truck” button instead of “next steps” button. I had to call customer service in order to get the keys. Overall, good experience other than the online pickup not being used friendly.
Nathan BNothing
Pamela M