Customer Reviews for Burnaby South Self Storage Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Burnaby South Self Storage Ltd

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Jennifer T. on

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Customer did not leave a comment.

Gail F. on

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Mark W. on

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Great overall I was asked to submit my DL photos beforehand...was asked again at pickup I was offered, and did so, express checkin beforehand...had to wait and go through long checkin at pickup

Mohamad Y. on

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This location have the best customer service and the best knowledge i like to do business always there and i wish them the best way to go keep it up thank you for your business

Tarmo S. on

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Kim Ngoc C. on

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Best U-haul customer service out there, everything is straight forward and no hidden/unreasonable charges.

GODWYN Y. on

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Make sure that they’re dealing with Emma.

Nichole O. on

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Better visibility for markings/signage so you’re easier to find.

Ankur S. on

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Darius T. on

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harry L. on

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gery W. on

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Very pleased with the whole process! Thanks we will be calling again.

Nasir M. on

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That was good!

zabi H. on

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u-haul has a good service nice staff great behavior It was my first time to use the u-haul service I gate a good experience after that I will use u-haul service any time that I need

Jason P. on

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Robert S. on

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All was great and efficient .

Wilfred T. on

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Dee M. on

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The Staff person, Tammy was cheerful, knowledgeable and helpful.

Ken G. on

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Mohamad Y. on

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Your service is the best continue for the best

Genvy d. on

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Tami went above and beyond to help me out with my storage rental and with the issues I’ve encountered from the U-Haul website. The service provided was way beyond excellent. Tami & Paul were great!

Marie C. on

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Staff were great, thanks.

Kah Teng L. on

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EN Z. on

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Saumya M. on

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I was cheated. Even though I had the truck for a single day they charged me for 2 days. I did not even used all the estimated miles that I paid for and was told that all the unused miles I will get refund which I did not receive. I left the truck half full in gas as was suggested, but they charged me 40$ extra for gas Really poor service

ARUN M. on

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Super experience thanks.

Takuro S. on

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JAN S. on

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Xiao Hua J. on

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Elizabeth Z. on

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Heather K. on

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Jose H. on

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The agent was very friendly and professional.

Kevin B. on

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Aleethia B. on

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Thomas D. on

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Shing Kin Larry C. on

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kerissa p. on

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They were nice at the burnaby location. But there should be a notification stating that they only take credit cards. I got turned down because i dont have one only matercard debit. They didnt tell me

Sheldon P. on

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I found a unit at a different location that was better for my needs.