It was a good experience overall .JEFFREY T.
Moving Truck Rental in Burnaby, BC at Burnaby South Self Storage Ltd
(U-Haul Neighborhood Dealer)
Burnaby, BC V5J3M6
Services at this Location:
- Mon-Wed: 9 am - 5 pm
- Thur-Fri: 9 am - 7 pm
- Sat-Sun: 9 am - 5 pm
Special Operating Hours
- 5/24/2021: Closed
- 7/1/2021: Closed
- 8/2/2021: Closed
- 9/6/2021: Closed
- 10/11/2021: Closed
- 11/11/2021: Closed
- 12/25/2021: Closed
- 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Burnaby, BC V5J3M6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All went well except the scam of not giving me a full tank of gas! How the hell can you expect a customer to guess and refill a tank at exactly 5/8 fuel. Rent your trucks with a full tank, it's not rocket science.Athanassios R.
I wanted a cube van and got a van. This cost me in time and money and possessions. After your mistake I did do extra mileage but if I got the right size truck I would have moved in 1 load not three and would have gotten all my stuff. When I mentioned the van was not sufficient I was told to get creative. Now you want another $19.26TYRONE H.
Our only choice for when need to rent. Thanks Very friendly staff and easy booking experience online.MARGERY LEE W.
Professional and friendly service. 10/10Adel B.
The staff was personable, efficient and conscientious. It was a great experience and I will definitely use their services again.TARA L.
Have to say it was a very pleasant experience. I've used this area twice now and will do again. The guy there is easy going and has great customer service skills. 5/5Peadar S.
Needed a truck to fit furniture that could not fit into my SUV, this location is ideal, moved everything relatively quickly. Customer service was friendly and quick.John L.
The client rep who I met ( Tammy ) was exceptional!! So kind, so easy. The easiest part of my moving day.Randall C.
We always rent from this place due to their excellent service. Very friendly and helpful staff overall, and Eric in special. Thank you Eric!Tiberilu K.
The after hours app needs to be improved. I was not able to use it and kept getting the message that the memory was too low.Jules V.
Thank you so much. Unfortunately I didnt see 19.99 plus charges and didn't know there will be any charges as I bought sofa and was counting moving it will be 20 only but in fact it was way more than I expected but in general all other services was good. ThanksWALEED A.
The location was fine. But I wish you asked me about Uhaul rating. SO THE POOR RATING IS FOR UHAUL ONLY. I certainly rate very very low for Uhaul booking system. I booked online. Got the confirmation email. Did the online checking. Received final confirmation (Order Number 20063099). I went to the store for pick up. The owner says they have no record. I call Uhaul. After some 20 minutes on waiting for the customer service, I was told the pick up location has changed to some other place. Why? No reason. I lost a lot of time. Had to drive more distance and it destroyed all my plan for the use of truck in that afternoon. The Customer Service was not helpful and looked like this is normal for them. VERY VERY UNHAPPY WITH MY EXPERIENCE WITH UHAUL. FELT NO RESPECT FOR PEOPLE TIME AND PLAN.FARHAD B.
Excellent customer service!Manvir M.
The staff person was very helpful and explained the details of the rental clearly. It was a good experience for me.Mark P.
Excellent customer serviceGhulam M.
The personnel was very kind and professional, they guided me through the process, especially with the Mobile Return because was late in the evening when we returned the truckit ( it was my first time renting a moving truck and didn't know the process). The truck was clean and well maintained. I will definitely recommend that location in South Burnaby (8678 Greenall Ave, Burnaby).PAULA G.
Staff was taking every precaution for covid and everything explained really nicely about the rental. I recommend everyone who need to rent truck specially this locationRAUNAQ V.
Many thanks!Don B.
Eric was very helpful throughout the day of my move and the van was clean. Would definitely use this location again!GABRIEL H.
I sometimes have hit or miss experiences with moving companies but the two gentleman that helped me at this particular location were quick respectful and show that customer service goes a long way I will definitely recommend u haul again and specifically this location because of my experience. Keep up the good work guysJames H.
the place was well adjusted to the COVID pandemic. Their procedures were simple, clean and straight-forward. Good jobVICENTE P.
The best rental experience I've ever had. Super clean truck, and super service!Dennis K.
Great staff!Glenn C.
Nothing at all the guy who served me was awesome!RANDY S.