Customer Reviews for Burtons Storage & Body Tan

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Burtons Storage & Body Tan

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Ronald F.
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Customer did not leave a comment.

PATRICIO C.
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seats have food debris,, windshield washer is empty.

MONA M.
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Customer did not leave a comment.

Shelby R.
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Don't make 10footers available to reserve online if they aren't really available. I made my reservation 2 weeks ahead of time to be told the truck was not available and that it would never be available due to UPS getting the trucks.

Adam G.
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James L.
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Brian M.
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Michael J.
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have in-person customer service

Kimberly C.
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Philip P.
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JOHN G.
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Very helpful agent during pickup.

Robyn E.
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eric W.
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TAMARA M.
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The locations closer to my home didnt have the equipment needed, it cost other money to locate and pick up from a further location since cost of trucks are per mile.

Garrin C.
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I have no complaints. My drop off experience was pleasant.

donald D.
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Great customer service very friendly would highly recommend

Karl K.
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Customer did not leave a comment.

Frederick D.
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Two college ave girls did paperwork. No one to help hook up trailer, etc. 12 foot trailers need jack on tongue. Very heavy. Hard on back....

Christopher W.
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Carmen E P.
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They gave me the truck late. I waited almost 1 hour to get my truck.

Christopher R.
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Customer did not leave a comment.

Devin C.
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The truck had no dash light, interior windshield was filthy and exterior mirrors shook so violently they served no purpose while driving. The worst u-haul that I've ever driven!

Patrick P.
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Truck seems to need a new front end alignment. But drove really good. Staff was super nice and friendly.

Christiaan C.
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Customer did not leave a comment.

Brandon U.
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They are not set up for 24/7 pickup, you must pickup during business hours. The website shows they are 24/7. They called and squared everything away, however.

Jacob K.
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Elly W.
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eric W.
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Mike R.
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Mary E.
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Sonya C.
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Brent T.
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Adrian W.
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Have someone help you hook up to the trailer since there was no jack on the U-Haul

RUSTY C.
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Nice people to deal with

Robyn E.
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Nothing. Very nice people. Very explanatory. I will rent from them when needed.

Glenn L.
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it sucked. was renting on weekly basis,ill go some where else.

THERESA M.
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Great having a newer model! It drove and handled great, but you might have the brakes checked, they were squaking when pressure was applied. Might need new pads.

Russell D.
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I dropped the trailer off before this location was open. The lady I spoke to on the phone was helpful though.

Evan H.
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Customer did not leave a comment.

marshall R.
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The only thing was we were not told y'all were taking a$60deposit

Janet W.
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Thomas W.
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brian M.
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David B.
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Burton's is a great place... I'll be back...

rick P.
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Make sure mileage is correct on UHaul before charging customers. I prepaid for 50 miles one way. The location I moved from is exactly 20.9 miles from the new location I moved to. It is 9 miles from the new location in Campbellsville and 14 from the old location, that is 43.9 miles and when I returned the Uhaul I was charged an additional $14 for going over the 50 miles which can't be right. I should have been credited money back not charged IMO. You can google the addresses from one location to the other plus the mileage used to pick up and return the Uhaul. It doesn't add up by a map.

WALDEN M.
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Customer did not leave a comment.

Crystal B.
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Harry S.
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ron C.
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WILLIAM H.
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Thanks for being there when I needed help.

Keith J.
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Alan B.
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Rhonda C.
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Andrew B.
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rick H.
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At least have someone behind the counter that knows their job and can assist customers in the way customers should be handled, the girl didn't know anything about anything and was just there to run her tanning salon and she was not knowledgeable on how to even hook it up , seriously someone needs to teach this girl from the beginning to the end on her job! This place needs help .

david C.
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I rented a auto transport trailer to bring home a jeep i had purchased out of state. Great service at rental center. Only issue was had to spray some wd-40 on ratchet straps to get broken loose to tighten. Trailer handled great.

JOSEPH B.
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Clerk was very nice and well mannered. Very professional.

connie J.
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Doug W.
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Lower the price. I didn't need this for 4 days but had to pay for them anyway. I'll look for another place to rent next time.

Michael S.
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christopher L.
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clyde W.
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MICHAEL W.
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They were friendly and helpful. Pleasure to work with!

Thomas C R.
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Maggie C.
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TERESA B.
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DEVIN C.
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What needs to be reviewed here is the lack of communication between uhaul and the businesses that rent uhauls. I requested a particular van 3times with websight that showed no availability when the store had them. Then websight told a store had what I wanted but they didnt. Ridiculous... If I were a location renting uhauls, I'd drop you like the NRA!!!

Cynthia H.
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My contract wouldn't print so I was told I would receive it by email. I never received the contract.

Karen H.
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Was sick and asked friends to take it back the lady working didn't even try to find my info so they had to come back and get me to take it down there. Then I ended up having to call the 800 to finish turning it in

KLIMBERLY H.
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Customer did not leave a comment.

David K.
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Rental personal did not seem to have detailed information about sizes and weight restrictions. I had to do my own inquiries to find out the correct size hitch ball to use.

Megan D.
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The service was amazing!

James L C.
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Great Experince

Mary K.
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Customer did not leave a comment.

joesph W.
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Nice place to do business with . This was our 3 time of renting from them ..

Lana H.
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Customer did not leave a comment.

bobby M.
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Your online prices are twice as high here

Kathy C.
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James G.
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cheryl R.
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ellen Z.
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Julia G.
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My experience was great. No suggestions to make better

ROBERT Q.
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Customer did not leave a comment.

MICHAEL B.
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Tell the customer how much it is gonna be when I return it a couple hours late not fair to be charged a whole day. I told the lady ahead of time we would be a little late and she did t tell us. Also I told her we would pay in cashes when returned but they charged my card before I got there.

Margaret N.
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Hours on Saturday are until 3:45 p.m. I got there at 3:45 and they were locking the doors. Did not try to speak to me and just left. I left the truck there in perfect condition and put the keys in the proper box.

FRANCITA M.
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The only thing that I can say is: I really would like to see the x number of free miles come back into existence. I spent more money for miles than for the actual use of the truck and I only drove 36 miles. That would help customers out a lot. I have used uhaul a lot and I remember when there was free miles. I believe it was the first 100 , we'll make it 50 or even 25 would truly help. Just my opinion probably but I am positive a lot of people would agree. Thanks

Ravin M.
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Truck was very dirty! There were cigarette burns and also a tire was slack when we got it because it had a nail in it! Trucks need to be checked better and cleaned!

Ronald C.
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john F.
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Justin W.
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1. They could not find my reservation 2. They did not have the furniture pads I reserved 3. They did not have the towing adapter I bought online 4. They could not find that they owed me a towing adapter 5. Seemed inconvenienced to have to deal with me as a customer.

Jeffery P.
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Self drop after hours.

jack S.
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Customer did not leave a comment.

matt M.
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Anthony A.
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I would not recommend this location to a friend because they do not notify you of all the policies it was a scam. They also charged me for an extra day I turned in the uhaul at 5:58pm and had to have it back before 7pm they still charged me for the next day. The woman that runs the counter was nice the day I rented it and was hateful the day I returned it. Poor customer service. Don't go here unless you want to pay as much as a mortgage would cost you its a scam

SHAWN C.
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Customer did not leave a comment.

BRENT F.
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Lady at the counter was a little bit more helpful but not much.

EMMA V.
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MIKE G.
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SAMUEL W.
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DAVE Q.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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