Customer Reviews for Busy Corner Self Storage
(U-Haul Neighborhood Dealer)

194 reviews

107 Woodard Stacy Ln   Manchester, TN 37355
(Exit 105 off of I-24)

(931) 728-5935

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 6/24/2021 - 6/25/2021: Closed

Services at this Location:

Contact Us

(931) 728-5935

107 Woodard Stacy Ln
Manchester, TN 37355
(Exit 105 off of I-24)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 6/24/2021 - 6/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DAYNA E. 
Rating:
5.0

Customer did not leave a comment.

Siree M. 
Rating:
1.0

I really didn't appreciate how the seller said the n-word immediately after meeting me!

HANNAH T. 
Rating:
5.0

Price went up $50 from a month ago when we rented same kind of U-haul trailer.

ANTHONY L. 
Rating:
2.0

This was a trainwreck from the start. I had reserved a van at another site, which was closed at the pickup time. When i tried to find something else, i got a call that offered a 20-foot vot the van price. But I was charged the 20-foot price. Forget about the reservation guarantee. Used up a whole day, which I also was charged for. I can't say it was my happiest moment.

Michael R. 
Rating:
3.0

The bar that raises and lowers the tongue was canted about 45 deg back. I thought that a bit weird, but took the trailer anyway. Once I got my non-running car on the trailer and strapped in, I noticed that I couldn't use the lowering and raising thing w/o hitting the bumper, and I saw no way to adjust this. I ended up having to remove my bumper to be able to raise and lower the trailer. When I went to turn it in on the other end, the tech said he'd never seen one like that, and when I looked around all the other auto-transport trailers had their tongue-raisers (whatever this should be called) vertical at 90 deg. Would have saved me a lot of time if this would have been right from the start, and since the one I rented was the only one on the lot, I didn't have a lot of choice.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

AARON A. 
Rating:
4.0

Customer did not leave a comment.

Shon N. 
Rating:
5.0

I use U-Haul a lot & this is the best hometown rental place ever.The people are very helpful & make sure you have everything you need to help your moving go smoothly.

Monica F. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

Perfect customer service at this location very helpful and i will be back soon

ALEXANDER R. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

dashal F. 
Rating:
5.0

the pickup location was great. Uhaul though doesn't know a damn thing. when setting up to send my pods no a single person at your 800 number new anything about u - pods. Your website false advertises that it can deliver to locations, my pods were 9 days late and because your staff are incopenet i lost a full month worth of work. i was told 14 days to ship to Tennessee and in reality it only took 6 days once they left your shipping location. you did not need my stuff for 24 days for no reason.

John H. 
Rating:
3.0

I dropped off after hours so have no comments about this location.

PAIGE C. 
Rating:
5.0

Customer did not leave a comment.

MARJORIE L. 
Rating:
4.0

Nothing

Roland C. 
Rating:
5.0

Great service!!!

Jacquelyn W. 
Rating:
5.0

Nothing for this location. Anytime we need to rent a U-Haul they go above and beyond. They are the best

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

This was the worse moving experience I've ever had I've lived in nine states 28 cites this. Move was awful

TRACEY G. 
Rating:
5.0

Customer did not leave a comment.

Lacey G. 
Rating:
5.0

Customer did not leave a comment.

Scott G. 
Rating:
5.0

Customer did not leave a comment.

Morris D. 
Rating:
5.0

Customer did not leave a comment.

brandi P. 
Rating:
5.0

It would be virtually impossible to have a better experience. The staff ( the Cantrell family) were extremely helpful, courteous, and Professional. I'd recommend them Highly.

danny C. 
Rating:
5.0

Customer did not leave a comment.

Christine W. 
Rating:
4.0

Customer did not leave a comment.

Kathy S. 
Rating:
5.0

Customer did not leave a comment.

kent H. 
Rating:
5.0

I have rented from this location a few times before and will continue to rent from this location for my future needs due to the service and assistance provided by the staff. It was a great experience.

jean B. 
Rating:
5.0

I have used them for u haul rentals twice. Always helpful, and good to deal with. I tried another place today to get a bigger trailer, but left and went here due to poor service. (SHELL STATION ON WOODBURY HWY,wouldnt let me have a 12 foot trailer for an F-150 with tow package), therefore I got another one here.

LISA W. 
Rating:
3.0

Site was not well organized but the staff was quick and service was good.

Barry A. 
Rating:
5.0

Nothing. Owner was very helpful, and even loaned me a pigtail to connect to my lights that I forgot to bring, and I had a short 1/2 day rental. Very accommodating.

LISA W. 
Rating:
5.0

Very nice to do business with this company...

gary W. 
Rating:
5.0

Customer did not leave a comment.

jamie R. 
Rating:
5.0

Customer did not leave a comment.

Pamela D. 
Rating:
5.0

Easy on and off interstate and friendly staff.

chris F. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
5.0

Super nice and very VERY HELPFUL !!

brandi P. 
Rating:
5.0

Customer did not leave a comment.

brandi P. 
Rating:
5.0

Customer did not leave a comment.

gloria T. 
Rating:
5.0

Customer did not leave a comment.

Karen T. 
Rating:
5.0

Really wonderful staff!

ben H. 
Rating:
5.0

The folks that run this particular location were great! Caring and concerned. The trucks were just trucks.... What made this time stand out were the people I dealt with during this transaction. They were tops!!

Cyndy H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

very helpful people... access difficult for large rv...

william Y. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

tim W. 
Rating:
5.0

The young lady that helped me was very nice and pleasant to work with. The truck was clean and in good condition. I used the U-Haul app which took a little more time than I expected to check in but allowed me to get the truck earlier.

Daniel H. 
Rating:
3.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Location was prepared for my arrival, knew me by name and was there to assist with taking trailer off vehicle and parking. I followed the instructions on the contract and called them 15 min ahead of time. Went like clockwork. Thank you!

judd M. 
Rating:
5.0

Customer did not leave a comment.

Cheryl T. 
Rating:
5.0

Nothing for us: our person renting the u-haul to us was very nice and friendly.

Marita H. 
Rating:
2.0

My 2002 GMC Sonoma Extendcab SLS couldn't fit on a regularly dolly? On top of that it was way over priced. I rented a truck and full auto transport for four days and 1000 miles for 230. Yet for 130 and two days I paid 220? Completely over priced and unfair. I will never use Uhaul again until the prices for equipment can truly meet with TV he competition. The only reason for this rental was my truck broke down.

Jonathon H. 
Rating:
3.0

Customer did not leave a comment.

Chong Y. 
Rating:
5.0

Excellent service

Daniel E.  |  Overall Experience 
Rating:
5.0

No

Sam T. 
Rating:
5.0

Customer did not leave a comment.

Cryslin E. 
Rating:
5.0

I was provided excellent customer service during my visit, will book again when I need a truck

Clark B. 
Rating:
3.0

The two that help me needs a raise

Wynona H.  |  Overall Experience 
Rating:
5.0

Great experience all around. Great staff, friendly and courteous

thomas W. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH W. 
Rating:
5.0

Customer did not leave a comment.

AMELIA J. 
Rating:
5.0

Customer did not leave a comment.

lee P. 
Rating:
3.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Customer did not leave a comment.

sharon T. 
Rating:
5.0

Great customer service

Erin L. 
Rating:
5.0

Customer did not leave a comment.

Randall T. 
Rating:
4.0

Customer did not leave a comment.

jeffrey R. 
Rating:
5.0

EXCELLENT service!! I have used this location several times and always received prompt. professional service. I HIGHLY RECOMMEND this location.

Joe W. 
Rating:
3.0

No one there Sunday Was not the location I wanted truck returned and since U-HAUL wanted it returned there I got charged for extra mileage I always use U-Haul but I think that is going to change

Norman B. 
Rating:
5.0

Great customer service! Lady at desk was very polite and helpful! She even helped me attach the tow dolly toy vehicle while I was buckling in my daughter. Thank you so much!

Erin R. 
Rating:
5.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

Great service.

Wesley C. 
Rating:
5.0

I'm going to start using this provider. Their service is much better than I'm used to.

Wesley C. 
Rating:
5.0

Very friendly and helpful

lindsay H. 
Rating:
5.0

Customer did not leave a comment.

jody A. 
Rating:
3.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

betty R. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

NA

Arthur M. 
Rating:
4.0

office did not have open sign really didn't know if they were open until I went to the door. Very friendly lady. Every thing went well

harry W. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
5.0

First tried to rent in McMinnville, TN, at the Gulf. The Gulf was open, but at 8:15 central, they told me I'd have to come back tomorrow to rent a truck. I wanted to be on the road by 4:30 a.m. So, I went back the next morning at 6:30 a.m. Was told I'd have to wait until 7:00 a.m. Drove to Manchester. They said wait until 8:30. I went on line to find this place, one exit up the road. She actually wanted to rent a truck. I got it, and was on my way. The price seemed a little stout, considering how often I rent a truck. But, this day I needed to be on the road. I had other business to attend to later. U-Haul should provide this location more vehicles. I drove by half a million dollars worth of trucks that weren't rentable by time constraints, until I found this location. The one's who wouldn't rent to me had several trucks. This location only had the one. And, when I rented it, she had none. Move some trucks around, giving them to locations interested in renting them when it's convenient to the customer. And, you'll get a better return on your investment.

lanny W. 
Rating:
5.0

Great Customer service

Andrew T. 
Rating:
5.0

Love love Busy Corners Uhaul!

connie G. 
Rating:
1.0

The lady was not helpful whatsoever. Again only a mile or two down the road we called and mentioned the gas, was told we should have checked before we left. We offered to come back and she still said no.

Joe M. 
Rating:
5.0

CHANGE YOUR POLICY ON RENTING EQUIPMENT!!!!! IT IS UTTERLY RIDICULOUS TO HAVE TO PROVIDE ALL THE INFORMATION YOU REQIURE TO RENT SOMETHING! RENTUNG AN ACTUAL TRUCK I CAN SEE NEEDING SLGHTLY MORE INFORMATION BUT A SIMPLE TRAILER!!! IT WAS LIKE AN ACT OF CONGRESS. HAVING TO CALL 2 PEOPLE AS MY REFERENCES FOR ME TO RENT A TRAILER FOR 24 HOURS WAS ASININE, OBSURD, AND UNCALLED FOR!!!! YOUR REPRESENTATIVE THERE AT THE RENTAL LOCATION WAS AWESOME SHE AND THE LOCATION I GIVE 5 STARS HOWEVER U-HAUL AS THE COMPANY 1.5 STARS BECAUSE OF THIS RIDICULOUS PROTOCOL OF UNNECESSARY OVER KILL OF INFOMORMATION WHICH WASTE EXTRA TIME OF THE ONSITE REPRESENTATIVE AND FOR SURE ME AS THE CUSTOMER THAT WE COULD BE USING IN A MUCH MORE PRODUCTIVE MANNER!!!!!!!!

SHAYNE H. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Alisha T. 
Rating:
5.0

Awesome experience!

bre B. 
Rating:
5.0

Customer did not leave a comment.

nancy J. 
Rating:
4.0

Customer did not leave a comment.

Darrin M. 
Rating:
5.0

No improvement needed. Excellent job!

Roger A A. 
Rating:
4.0

Nothing we can think of.

George F. 
Rating:
5.0

Customer did not leave a comment.

Cara H. 
No reviews have been submitted for this location.

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