No fault of the establishment. The auto transport trailer I had was a bit old. There were some pieces that were damaged but still functional. Such as the driver side fender which lowers to let the car door open. The hinge on the fender was iffy at best. It held for the 600 mile trip I had. But I would think this trailer should be removed from service or repaired..
TEJASH V
Customer Reviews for Buxton's Boxes Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented a trailer from Buxtons boxes last Friday. More than 24 hours after dropping the trailer off I received an unsettling voicemail asking when they can expect the equipment to be returned. I responded promptly stating that it had in fact been returned more than a day ago only to be told that they didn't feel like taking a walk to see if it was back. I will not be returning to Buxtons boxes for a rental.
Robert Fnull
Robert Hnull
PAUL PNo improvements - everything was great. Buxton's is my first choice go to for truck rentals and tow trailers. Marrisa and everyone there is so helpful!!Thank you!
Ken SNot a thing! Great experience!
THOMAS Qnull
LORETTA DBuxtons never disappoints! Friendliest and knowledgeable staff, clean equipment, my go-to U-Haul location!
Matthew Bnull
MELVINA Fnull
MATTHEW BThe folks at Buxton’s Boxes were super helpful! Glad we picked U-Haul.
JEFFREY ZGreat service and easy to rent. Highly recommended
DAVID FGreat staff
JEFFREY ANot a thing! Great experience!
THOMAS QBuxtons never disappoints! Friendliest and knowledgeable staff, clean equipment, my go-to U-Haul location!
MATTHEW BNo improvements - everything was great. Buxton's is my first choice go to for truck rentals and tow trailers. Marrisa and everyone there is so helpful!! Thank you!
Kenneth SWhen I returned a trailer I'd rented in another state, Marisa seemed to notice fairly quickly that I wasn't very skilled at backing the trailer up, so she helped guide me while I slowly backed the trailer into its parking space at the U-Haul facility. Marisa's remarkable patience and upbeat personality took the stress out of returning the trailer. Another exceptional U-Haul employee who goes the extra mile to make sure that customers get the help they need when they're using equipment that's a little unfamiliar to them.
SUSAN CNothing to improve on! Perfect service
William SBoth toms river and ewing locations have zero respect, lie about any and everything ,break privacy policies and gave out my cell number,don't send receipts and overcharge for everything!!
JACK SAfter the initial van breakdown all went very well.
VITO PGreat experience Would do it again!
CONSTANCE HButton’s is always great to work with!
TODD KThis is one of the best uhaul locations you can use. Everyone is friendly. Trucks in great shape. Lots of supplies available. Parking lot is easy to navigate. I had one problem caused by the reservation system that staff fixed. The pickup location assigned to me and was 3 miles away from the one that I selected in my original reservation. I thought it was no big deal but when I returned truck to buxton boxes, they said we went 8 miles over included mileage, they did NOT charge me for extra mileage but the app should adjust for distance they add.
PAUL KTry not to wrongly profile anyone especially the world we are in now!!!!! I will NEVER go back to this location honestly. I rented out a U-Haul in Trenton, NJ before and I never experienced any issues or over payment! It says 1,100 in damages on my receipt but the U-Haul was brought back in good shape, Gas was refueled and etc so WTF. I thought I would have a lovely experience seeing that this is located in Ewing, NJ but boy was I so wrong. Pennington, NJ U-Haul was less of a hassle, if they had the 8” Truck I would’ve went there honestly
Alexis WAlways a pleasure to work with the folks at Buxton Boxes
VINCENT OThe Girls at Buxton’s Boxes were awesome… definitely would recommend this location A+++++
Barb CBuxton's does a great job!
DIANE DEveryone great to work with and very organized.
ANTHONY CEverything was great!
JONATHAN SStaff was amazing. I was great to see that top notch customer service still exists!
CHRISTOPHER PDon't change a thing they are great. Pleasant, everything ready as promised, pick up dropped off easy.
ANTHONY COutstanding customer service !!
ROBIN RWas very sufficient and respectful
ROBIN FBuxtons is great in every way.
STEPHEN LBuxtons was great, called the day before to confirm, arrived and truck and trailer loaded and ready to go..super easy return.will use this location again.
Donald LPicture perfect. Wonderful professional helpful staff
WILLIAM PExcellent customer service....Top notch location!!
Robert HSuper organized and friendly location. Highly recommend.
PETER BPleasure to deal with knowledgeable people.
STUART CEverybody was nice,The place was clean-I was in and out -----Great place
mike wMaybe allow a discount for senior citizens. ?
EARL DEverything went according to plan. Buxton's staff are extremely knowledgeable and accommodating.
STUART CExcellent place to rent. Knowledgeable, friendly staff, clean van, and a safe place to leave your vehicle if you need to.
JAMES PTrailer lights did not work despite charging me $25 Additional. for an adapter. This hampered the trip because we could not drive after dark.
BRADLEY KThird time I used this location - very easy from start to finish
SHANNON NVery good experience
R SBuxton folks are GREAT to deal with!
RICHARD CRepresentative told me that the insurance was mandatory. I have since found out the insurance was optional and am considering an action against the company.
JEFFREY CBuxton’s is Continuously the best experience whenever I need to leverage their services. I’m so grateful for their staff.
ELIAS NService was excellent and professional. Would recommend to others and would definitely use again. Thanks
MARKHAM WThe truck I used ruined 2 driveways leaking Trans fluids everywhere costumer refuses to pay for 13 hours with 3 guys @ 175 per hour I'm out of 2200 bucks
BARRY PUnfortunately I ended up at this location because my original trailer reservation at another location was not fulfilled by Uhaul. I had to scramble to find another location with availability. Yet another terrible experience with this company.
JOSEPH H