Customer Reviews for Buxton's Boxes Self Storage
(U-Haul Neighborhood Dealer)

2321 reviews

1536 Lower Ferry Rd   Ewing, NJ 08618

(609) 882-5434

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 2:30 pm
  • Sun: 9 am - 12:30 pm

Services at this Location:

Contact Us

(609) 882-5434

1536 Lower Ferry Rd
Ewing, NJ 08618

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 2:30 pm
  • Sun: 9 am - 12:30 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Cost, fees- ridiculous.

RICHARD G. 
Rating:
4.0

They only allow you to rent a box truck one day at a time. So I had to rent a van. How dumb.

EDWARD T. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

EDWIN F. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN T. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE G. 
Rating:
5.0

Customer did not leave a comment.

ROSEMARY P. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

Marisa was the best!

Justin C. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Keep up the good work!

MICHAEL F. 
Rating:
5.0

Everything was perfect! Great staff, extremely friendly. I would rent from them again.

James N. 
Rating:
5.0

The ladies were excellent!! Fantastic customer service!

ALVIN R. 
Rating:
5.0

Customer did not leave a comment.

TREVOR H. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

I mainly used this location due to it being owned by a local family. This was not a “corporate” location, and I got the personal service I love from the good people of Buxtons.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

WESLEY D. 
Rating:
5.0

Quick, clean and easy!!!

CRAIG R. 
Rating:
2.0

Have all employees wear masks during a pandemic, one employee was walking around the entire encounter with no mask.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

ANJI C. 
Rating:
5.0

Friendly staff and easy to work with.

RICHARD P. 
Rating:
2.0

Customer did not leave a comment.

Wael Y. 
Rating:
5.0

Great costumer service!!!!

Michael T. 
Rating:
5.0

Great customer service and great place to go paper work was so easy to do.

JAMES M. 
Rating:
5.0

They couldn't do the service any better. Have used Buxtons for years great service every time.

ANTHONY C. 
Rating:
5.0

Nothing. They were great. I highly recommend!

FAUSTO G. 
Rating:
5.0

Truck could uses an alignment, pulls right. The mirrors were movable creating a blind spot on passenger side

John R. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK P. 
Rating:
5.0

Customer did not leave a comment.

EDWARD F. 
Rating:
5.0

They are simply the best. Great customer service, great professionalism and the complimentary coffee is always a great touch.

JAMES O. 
Rating:
5.0

Customer did not leave a comment.

Dana S. 
Rating:
5.0

Customer did not leave a comment.

Joanne R. 
Rating:
5.0

The blind spot mirror on the passenger side was missing, but other than it it was a pleasant experience.

ANNEKA R. 
Rating:
5.0

Customer did not leave a comment.

ERNEST C. 
Rating:
5.0

Need a cargo van unexpectedly one phone call all paper work ready when I got there on my way. Never any issues. Great to deal with and always with a smile.

Anthony C. 
Rating:
4.0

Staff was proficient, very upbeat and handled my transaction with ease and simplicity. it all came down to a wonderful experience.

RAYMOND M. 
Rating:
5.0

The truck was covered with Bird poop. It was on the windshield and the body of the vehicle. I was surprised because everything else was nice and professional. It was a very pleasant experience overall.

Renee W. 
Rating:
5.0

I will use this location in the future if the need arises.

SARAH C. 
Rating:
5.0

Customer did not leave a comment.

Susan H. 
Rating:
5.0

Service, was great and as well as the physical conditions.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Constantin A. 
Rating:
5.0

Customer did not leave a comment.

gary M. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
1.0

Clerk has a very nasty attitude. Ugly and sarcastic.

Maria T. 
Rating:
3.0

Customer did not leave a comment.

Angelique A. 
Rating:
5.0

Professional, courteous service is always appreciated. Very satisfied customer.

Regina P. 
Rating:
5.0

The van itself, while new, was full of electrical issues. It's a Ford issue, not U-Haul, but maybe time to evaluate who to purchase vehicles from.

Jason D. 
Rating:
5.0

Excellent service, but should start to update fleet to newer vehicles.

Melvin J. 
Rating:
5.0

Chrissy was outstanding. A real credit to UHAUL. Pleasant, professional and efficient. Thanks so much.

JEFFREY L. 
Rating:
5.0

This was a overall excellent experience!!! Marisa was friendly, efficient and professional. Everything went smoothly as planned.

Gerald C. 
Rating:
5.0

Just keep up the Good work.

Andrew H. 
Rating:
5.0

Nothing. Extremely easy and efficient of a process.

Augustine P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

Denise O. 
Rating:
5.0

Customer did not leave a comment.

ERICK D. 
Rating:
5.0

Customer did not leave a comment.

ALAN H. 
Rating:
5.0

Everything was perfect!

John W. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Jerome Z. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

ALEKSANDE R. 
Rating:
5.0

Customer did not leave a comment.

Jesse W. 
Rating:
5.0

Very easy, personable service, I would highly recommend!

Melinda D. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Sharon T. 
Rating:
5.0

Positive experience.

Karen C. 
Rating:
5.0

It was very easy to reserve a truck and when we went to pick up the truck Barb was very knowledgeable and kind also she explained everything about the rental in detail. The move went well with no problems, thanks Barb!

Edward H. 
Rating:
5.0

Great people. Very helpful and friendly.

gregory L. 
Rating:
5.0

Customer did not leave a comment.

GREGORY H. 
Rating:
5.0

nothing, it was effortless

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

HAYLEY W. 
Rating:
5.0

Customer did not leave a comment.

Brad U. 
Rating:
5.0

Customer did not leave a comment.

Stacy F. 
Rating:
5.0

Customer did not leave a comment.

Tamika H. 
Rating:
4.0

Automatic check in should take less time

John V. 
Rating:
5.0

Liked the self checkout..consider putting the key lockers closer to where the trucks are parked.

JOSHUA B. 
Rating:
5.0

Customer did not leave a comment.

EDWARD E. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

The on-line return process didn't work. Why? Because I chose the option that I had an account. When I did so, the system asserted I had no current reservations or rentals. After 20 minutes on hold for a call to UHAUL, the agent to told me, I should have use the no account option and enter in my contract number. Only then was I allowed to begin a process that asked me to respond to multiple question, required to take and post a half dozen photos--all to do the job that UHAUL staff should do. I recognize that UHAUL is trying to establish a rental truck "share" option, but don't experiment with those of us who are returning vehicles to a UHAUL facility and dropping off keys into a mail slot in the building. The next "family" cannot come and get the keys. Were there another option for renting trucks on a short term, last night's experience would push me to using a competitor in the future.

Bernard M. 
Rating:
5.0

Customer did not leave a comment.

Elvis R. 
Rating:
1.0

I am not sure if it was this site, but I had reserved my truck to be picked up at Lambertville site and I was rerouted to this site ~16 hours before my move. The people at the location were nice and informed. But I am still very upset that I had to drive an hour roundtrip to pick up my truck when this was not the original confirmed plan. They should have dropped the truck off at my requested site or tried to work with me. Antoine who was the manager never returned my calls or tried to make things right with me. In the end, I needed to move, but if there was another moving truck company in the area like Penske, I would have cancelled my order and used them. Very disappointing.

Katherine S. 
Rating:
5.0

Customer did not leave a comment.

Colleen M. 
Rating:
5.0

The Staff at Buxton Boxes are very friendly and helpful

Kevin A. 
Rating:
5.0

This is by far the best uhaul facility till date. The customer service exceeded our expectations.

Mazhar K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

RICHARD N. 
Rating:
5.0

Very pleasant employees and very professional.

ALESHA B. 
Rating:
5.0

The people at Buxton's were very friendly, nice & helpful. All of them were very pleasant to deal with.

Thaddeus N. 
Rating:
5.0

Customer did not leave a comment.

Stuart R. 
Rating:
5.0

Waiting for a refund con my mileage Quoted a cheaper price

Joan A. 
Rating:
4.0

Customer did not leave a comment.

Abhijit T. 
Rating:
5.0

Everybody was helpful and courteous!

Daniel H. 
Rating:
5.0

Great experience and nice folks to deal with

Jeffrey F. 
Rating:
3.0

Clean out ash tray of debris before pickup. Loose change in there too. Should explain toll roads when picking up too.

Kenneth R. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE A. 
Rating:
5.0

Excellent experience. Employees helpful and friendly. Accommodated my last minute need to keep the van overnight. Van in good condition including helpful backup mirror. Easy after hours drop-off process. Highly recommend. Would use again.

Victoria H. 
Rating:
5.0

Customer did not leave a comment.

LIXIN Y. 
Rating:
5.0

Barb and team are ALWAYS a pleasure to work with. I am a repeat customer.

Michael B. 
Rating:
5.0

stay commited as you are great job

John M. 
No reviews have been submitted for this location.

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