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Michael M
Customer Reviews for Buxton's Boxes Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not much very friendly and helpful
Santiago CStaff were very friendly and helpful, would 100% recommend.
Owen BVery pleasant rental experience with friendly efficient knowledgable staff and clean vehicle
anne jToy hauler ramps difficult to use, not engineered as well as car carrier ramps. And why so skinny and why three?
charles pThe person, I think her name was Barb was great. Quick pick up, she explained everything, and I dropped it off after hours. AMAZING. I will use that location again.
VITO PBuxton’s Boxes has always been good but now they are great! It convenient and excellent service.
KATHRYN KI always use Buxton.
Chris SThis was the best U-Haul rental place I have ever used. Very nice people and picking up was easy. Would use them again if I ever need to rent anything from U-Haul.
BILLY FThey were awesome! So easy and nice.
Jeffrey DScheduling the rental was easy to accomplish. Marissa was informative and helpful.
JOSEPH DNothing! I have used multiple U-Haul locations and this one does everything right. They are customer focused and dedicated to U-Haul services and operations, treating U-Haul customers with respect as if U-Haul is their primary business, and not just an add-on service.
JOSEPH FExcellent service from all employees I dealt with. Polar opposite of the pickup location. I highly recommend picking up or returning to this location.
Bradford JVery nice people, love the place. The only issue the bed was loaded with a layer of grease or oil. I went in to move my furniture and fell. I broke my glasses and banged up my knee. It’s got a pretty big lump on it. Thank god the glasses are readers.
Susan RBuxton's is a great company and truly look out for their customers! Can't say enough good things about the store and staff!
TODD KGreat customer service and well maintained fleet of vehicles.
Alex MThe staff was very helpful and friendly. Gave very clear instructions regarding drop off procedures.
WENDELL HVery pleasant workers!
Bronwen FHottest day 103 degrees f and no AC. We were moving into a new apartment. For the price we paid that was unacceptable and no discount was given.
CHARLES PStaff was so freindly and helpful. I would use them again!
SUSAN SCustomer service is excellent at Buxton's!
Robert HGreat company and great customer service!
Erica TEverything was fine except the rental was a 3 day minimum. I really only needed 24 hours. It cost me more than 3x more than I’ve paid at other UHaul locations. Not sure if this is a new policy from corporate, I sure hope not.
PAUL VThe mount was very rusty, making it difficult to close on the hitch.
Alex SFriendly knowledgeable staff too!
Stephen TButton has always done a great job with truck rentals. I’ve used them several times and have always had a great experience.
Raymond BNot much
ANTHONY CI had no problem, the young ladies really helped out.They also helped us hooked up the trailer and put it back in the parking area when we return.Great!!!
MELVIN Wnothing
mike wI had no problem, the young ladies really helped out. They also helped us hooked up the trailer and put it back in the parking area when we return. Great!!!
MELVIN WGreat service
BRIAN TEasy to access and navigate. Friendly staff
ERIC WGreat service..
Robert Snothing
MIKE WI had to return via the app and the office was closed by 5:30pm
Alpesh PNot much
ANTHONY CButton has always done a great job with truck rentals. I’ve used them several times and have always had a great experience.
R SFriendly knowledgeable staff too!
Stephen TNo fault of the establishment. The auto transport trailer I had was a bit old. There were some pieces that were damaged but still functional. Such as the driver side fender which lowers to let the car door open. The hinge on the fender was iffy at best. It held for the 600 mile trip I had. But I would think this trailer should be removed from service or repaired..
TEJASH VI rented a trailer from Buxtons boxes last Friday. More than 24 hours after dropping the trailer off I received an unsettling voicemail asking when they can expect the equipment to be returned. I responded promptly stating that it had in fact been returned more than a day ago only to be told that they didn't feel like taking a walk to see if it was back. I will not be returning to Buxtons boxes for a rental.
Robert Fnull
Robert Hnull
PAUL PNo improvements - everything was great. Buxton's is my first choice go to for truck rentals and tow trailers. Marrisa and everyone there is so helpful!!Thank you!
Ken SNot a thing! Great experience!
THOMAS Qnull
LORETTA DBuxtons never disappoints! Friendliest and knowledgeable staff, clean equipment, my go-to U-Haul location!
Matthew Bnull
MELVINA Fnull
MATTHEW BThe folks at Buxton’s Boxes were super helpful! Glad we picked U-Haul.
JEFFREY ZGreat service and easy to rent. Highly recommended
DAVID FGreat staff
JEFFREY ANot a thing! Great experience!
THOMAS QBuxtons never disappoints! Friendliest and knowledgeable staff, clean equipment, my go-to U-Haul location!
MATTHEW BNo improvements - everything was great. Buxton's is my first choice go to for truck rentals and tow trailers. Marrisa and everyone there is so helpful!! Thank you!
Kenneth SWhen I returned a trailer I'd rented in another state, Marisa seemed to notice fairly quickly that I wasn't very skilled at backing the trailer up, so she helped guide me while I slowly backed the trailer into its parking space at the U-Haul facility. Marisa's remarkable patience and upbeat personality took the stress out of returning the trailer. Another exceptional U-Haul employee who goes the extra mile to make sure that customers get the help they need when they're using equipment that's a little unfamiliar to them.
SUSAN CNothing to improve on! Perfect service
William SBoth toms river and ewing locations have zero respect, lie about any and everything ,break privacy policies and gave out my cell number,don't send receipts and overcharge for everything!!
JACK SAfter the initial van breakdown all went very well.
VITO PGreat experience Would do it again!
CONSTANCE HButton’s is always great to work with!
TODD K