Customer Reviews for By The Way Motel
(U-Haul Neighborhood Dealer)

1 review

123 N Skokie Hwy   Lake Bluff, IL 60044

(847) 235-6516

Office Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(847) 235-6516

123 N Skokie Hwy
Lake Bluff, IL 60044

Services at this Location:

Office Hours

  • Mon-Sun: 24 hours
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
1.0

My experience with UHaul was a disaster. I ordered a 15 foot truck from the Dempster location in Evanston IL. Went back a week later and changed to a 20 ft truck. The rep assured me that a 20 foot would be available. The day b4 I was to pick up the truck I received a notice that the 20 foot truck was not available and that I would have to drive to Lake Bluff IL which is a 45 minute drive each way. Arrived at the location and it was an old Motel. The Motel Owner assured me the dolly which I rented was in the truck and guess what it was not in the truck. Went back to the Dempster location to get a dolly and there was no dolly available. Spoke to a Uhaul rep on the phone and the phone call was cut off. Spent extra money for gas but the biggest issue was a loss of 3 hours of packing and I had packers waiting for me because of the delay. NEVER USE UHAUL AGAIN / RUDE / And they don't give a shit about the customer. I will be filing a BBB complaint

Steve M 
No reviews have been submitted for this location.
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