Customer Reviews for Byrds Auto Sales
(U-Haul Neighborhood Dealer)

114 reviews

543 Hwy 61 N   Natchez, MS 39120

(601) 304-4141

Hours

  • Mon–Fri
    8:30 am–4:30 pm
  • Sat–Sun
    8 am–12 pm

Services at this Location:

Contact Us

(601) 304-4141

543 Hwy 61 N
Natchez, MS 39120

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–4:30 pm
  • Sat–Sun
    8 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing!

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

TOMMY S. 
Rating:
5.0

Customer did not leave a comment.

Deirdre F. 
Rating:
1.0

The Guy Tommy Byrd is a Liar and the Field Manager Believe what he tell him

Almetet B. 
Rating:
5.0

Nothing everything was great, and the manerger was very experienced and polite.

PARIS W. 
Rating:
5.0

Great customer service.

Dustin H. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Painless and convenient Experimeny

Stephen C. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Kinshasa W. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Erykah K. 
Rating:
5.0

Customer did not leave a comment.

Branden P. 
Rating:
5.0

Best friendly service, will use again when needed …

albert B. 
Rating:
5.0

Customer did not leave a comment.

anthony A. 
Rating:
5.0

Customer did not leave a comment.

Kordare R. 
Rating:
2.0

I paid for a dolly that I did not get. And was still charged for it. My deposit of $100 has not been given back and the vehicle was cleaned and filled up. With pictures to prove it.

Blayne D. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Gregory M. 
Rating:
1.0

Included an extra charge without letting me know or contracting me.

rick M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Tommy Byrd was a very helpful person in giving me a van to fit my needs.

charle W. 
Rating:
3.0

Customer did not leave a comment.

JULIUS M. 
Rating:
5.0

Very friendly great service

William S. 
Rating:
3.0

The location is small with limited inventory. The owner is very friendly and made the process very easy for the dropoff of equipment on a one-way rental.

darryl B. 
Rating:
5.0

Customer did not leave a comment.

Candice L. 
Rating:
5.0

Very nice gentleman and very helpful. Good experience all around.

Suzanne F. 
Rating:
5.0

Keep do what u doing customer gonna cum well stocked and maintained

john W. 
Rating:
5.0

This location was very clean and had adequate parking spaces to return the rental. Byrd was extremely helpful and very friendly to us. He made sure our U haul return process was done correctly. He offered to assist us wherever we needed it! We would without hesitation refer this location to anyone.

kimberly A. 
Rating:
3.0

Customer did not leave a comment.

Debra F. 
Rating:
3.0

Nice and friendly customer service. Quick. Overall great service

Yvonne W. 
Rating:
5.0

Easy and efficient on both ends.

Richard D. 
Rating:
4.0

Customer did not leave a comment.

latrisha W. 
Rating:
5.0

Customer did not leave a comment.

Bri C. 
Rating:
5.0

I had a very good experience at this location. I'm not sure how it could be improved.

Rhonda T. 
Rating:
5.0

Customer did not leave a comment.

Mitchell M. 
Rating:
3.0

Customer did not leave a comment.

KATINA D. 
Rating:
5.0

Customer did not leave a comment.

Elston J. 
Rating:
5.0

Customer did not leave a comment.

Cynthia W. 
Rating:
3.0

On the 10 th of December you didn't rent the size of truck I requested causing me to have to return to Louisiana a 600 mile drive. This rental was suppose to be picked up in Baton Rouge but I had to drive 90 mile out of the way to get the truck ( 180 ) round trip. I never got the truck I ordered the first time and I had to drive one and half to get the second truck and your computer system kept kicking me out of the system. Not a pleasant visit

RUTH K. 
Rating:
3.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

SANDRA Q. 
Rating:
5.0

Customer did not leave a comment.

Carol C. 
Rating:
4.0

Customer did not leave a comment.

JUDITH P. 
Rating:
3.0

Customer did not leave a comment.

YOHANCE M. 
Rating:
4.0

Haven't received a receipt for this rental

KENNY R. 
Rating:
4.0

Customer did not leave a comment.

Marshall R. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Customer Service at that sight was Awesome

CORETTA B. 
Rating:
2.0

Just a diet lot that was closed. Had issues scheduling the drop off. When I picked up the trailer no one knew how to enter a drop off location. Received a call the next day to schedule. Not very convenient.

Shannon L. 
Rating:
3.0

Customer did not leave a comment.

Mitchell W. 
Rating:
5.0

I would like to know why the rental in Houston Texas was a hundred dollars for the same size trailer that I rented in Natchez Mississippi was only fifty seven dollars?

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

charles S. 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
5.0

Customer did not leave a comment.

LouEllen S. 
Rating:
5.0

Good Customer Service very helpful

LaShonda M. 
Rating:
5.0

Great customer service!

Margaret S. 
Rating:
2.0

They were very nice, however, the truck had a faulty gas gauge that would not register below 1/2 a tank. It left me stranded on the edge of the interstate at dusk in the middle of nowhere. Called customer service and was told that help was 3 hours away. i never received a follow up call from customer service. Also, this was the second location to pick up the truck as the original location was closed for Columbus Day and I was not notified. The truck was then not available when they reopened. This is the second issue i have had with poor serviced equipment in the last two rentals i have had with U-Haul. Previous was a flat tire on a trailer that was given to me and not noticed until i had left the lot. When I brought it back, i was told that it was my responsibility to call road side service to get it repaired. That took 3 hours for them to arrive.

David H. 
Rating:
5.0

Please add "Byrd Automotive Sales" to the local GPS .I was sent to the wrong location twice - first on the south side of town, then to a sporting supply store closer to town than the actual location. Fortunately, someone there knew the general direction I needed to go.

Cynthia F. 
Rating:
5.0

Customer did not leave a comment.

Wade H. 
Rating:
4.0

give assistance

James C. 
Rating:
4.0

It was fine ... Easy to collect and return Thanks

richard B. 
Rating:
5.0

Nothing I had a satisfying experience.

Karen B. 
Rating:
1.0

The lady was rude, slow and very unprofessional plus my rental was late my reservation was for 8 am I didn't get my truck until 9:30. I was very upset

CRISTETTA T. 
Rating:
5.0

Great service

HECTORENRIQUE F. 
Rating:
5.0

good

ralph P. 
Rating:
3.0

Customer did not leave a comment.

Edgar D. 
Rating:
3.0

Customer did not leave a comment.

Kimberle C. 
Rating:
4.0

Customer did not leave a comment.

Franklin R. 
Rating:
5.0

Customer did not leave a comment.

Dominique D. 
Rating:
3.0

Its a little difficult to find. Perhaps adding Byrds auto sales under the u-haul name would help.

Beverly A. 
Rating:
4.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

Didn't actually get waited on or speak to anybody in person because I dropped my trailer off at 2AM Sun. when they're closed but I guess I'll rate them with good scores.

Cione C. 
Rating:
1.0

Customer did not leave a comment.

Bradford J W. 
Rating:
4.0

Customer did not leave a comment.

Enrique L. 
Rating:
5.0

Customer did not leave a comment.

Wayne T. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey B. 
Rating:
3.0

Customer did not leave a comment.

Geoffrey B. 
Rating:
5.0

Customer did not leave a comment.

Frederick R. 
Rating:
5.0

Customer did not leave a comment.

Xavier H. 
Rating:
5.0

Great Service!! Friendly people!!

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

Evan C. 
Rating:
4.0

Customer did not leave a comment.

melvin L. 
Rating:
5.0

Excellent customer service.

adolph H. 
Rating:
1.0

Directions on internet were wrong (since orrected but damage DONE!!) Also pickup printed data for location was wrong!!

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Elston J. 
Rating:
5.0

Customer did not leave a comment.

Harvey C. 
Rating:
1.0

The brakes went out on this uhaul cause me to hit a truck in the back and than cause me to have back and neck pain my lawer will be in touch with you'll thanks

Dallas H. 
Rating:
5.0

Have always dropped off here. Great folks!

John M. 
Rating:
5.0

Quick and easy drop off

James H. 
Rating:
5.0

Customer did not leave a comment.

kennie D. 
Rating:
3.0

Customer did not leave a comment.

Leigh Ann M. 
Rating:
4.0

If I still lived in the area, I would recommend this location.

Tim C. 
Rating:
5.0

Offer more moving aids in the package.

Ahren W. 
Rating:
5.0

Customer did not leave a comment.

lorenzo S. 
Rating:
5.0

Customer did not leave a comment.

lorenzo S. 
Rating:
3.0

Customer did not leave a comment.

Sharon K. 
Rating:
2.0

We dropped off the truck when the business was closed. The worker who checked the truck the next morning said we had not swept the truck out, when we had and said that the gas was less than half a tank when we had filled it halfway. She put extra charges on the credit card, which i protested.After this will have to take pictures.

Jennifer W. 
Rating:
5.0

Great customer service!!

JaShonda H. 
Rating:
5.0

Owners were excellent !!

dewayne H. 
No reviews have been submitted for this location.

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