Customer Reviews for Byrds Mini Storage Dawson 400

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Byrds Mini Storage Dawson 400

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Daniel P. on

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Robert T. on

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brad h. on

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Your return after hours ordeal is insane. Download app. Answer questions. Take pictures. Crazy. To much time. I was in an area that I only had one bar of service. Could not accomplish this timely task. What happened to drop and go. Will not rent from uhaul again. To many alternatives with no hassle. Make it easy for your customers.

james m. on

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Have a truck that the power steering works all the time. So you don’t have to fight with it

Jermey O. on

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Joel H. on

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Worst U-Haul experience of my life. They messed up my reservation from start to finish. I will NEVER use these people again. Horrible customer service and total lack of professionalism. This is the best I can say. My worst is a whole lot more!!! They should ALL be fired. Too many folks need jobs to have these screw ups pretending to work! Absolutely HORRIBLE experience. Totally, absolutely, completely. I’d like to add; they’re idiots!

Roger L. on

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Joshua J. on

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Great Customer Service.

Maureen G. on

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Nothing really. It was a good experience

Chris G. on

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Kim W. on

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JOHN M. on

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Jeffery B. on

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Super staff

DOROTHY H. on

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I love Pat and Pam - they're so friendly and helpful! They're the only ones I ask for because nobody could be more helpful or friendly.

Curtis M. on

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Jerry B. on

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Upgrade or replace software for processing a rental.

David W. on

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One thing I noticed went hooking up and driving home at night was the running lights were not working! Brakes, Hazard and Turn signals worked properly but not the Running lights when you turn vehicles lights on! Just fyi!

Mark T. on

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Dinner and a movie? Pam and staff were wonderful.

Bipin P. on

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Rodney P. on

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Aubrey S. on

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Kelli P. on

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Sean H. on

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Byrd's was so helpful, highly recommend!

Christian S. on

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I had an amazing checkout. Pat was extremely helpful. The location was easy to get to. Clean and organized site. Highly recommend!!!

Chipps S. on

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Always a pleasure to deal with these folks.

Philip W. on

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Gregory M. on

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Donna B. on

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Wonderful people definite lyrics would go back and refer my friends!

Barbara R. on

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Lamar H. on

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Wait time is sometimes long especially when uhaul site is down.

Michael R. on

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I requested to have the trailer picked up at their other location that was three miles closer to me and on the way of where I was going. They claim that "I" called in and requested to change the pick up to this location. I most certainly did not and due to the mix up I wasn't able to get the trailer before heading to where I needed to go so I spent an extra hour and a half because I had to go up without the trailer, come back to get the trailer, and then drive back up there (45 minutes for each leg) because I had to be at the pickup location at a set time due to the seller taking off work to meet me. The trailer worked great, the staff was nice and friendly, but I most certainly did not request to change the location of the pick up so I can only give them an average rating instead of excellent. And the worst part is they claim I'm not the only customer who has had this exact same complaint. I'm not sure who is entering that the customer wants to change the location but it definitely wasn't at my request.

Kris M. on

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awsome customer service!!!!! pat was so wonderful and very caring of my needs on such short notice with a death in the family. she put me up fast and with a truck didnt have to wait . great place i will always use them ---thanks pat your great

EDGAR S. on

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