Customer Reviews for Byrds Mini Storage Dawson 400

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Byrds Mini Storage Dawson 400

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Andre T.
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Customer did not leave a comment.

Craig S.
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When I dropped the trailer off there was no cell reception which made the online check in process impossible. App would not allow you to upload pictures from your phone.

Greg M.
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Customer did not leave a comment.

Margaret H.
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Everything as expected. Very satisfied with U-Haul rental from this location!

James C.
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Staff very friendly and professional.

Edgar S.
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The customer service was excellent I also rent several units at this particular location they know me on a first name basis always accommodate me. The agents are very knowledgeable and they always know that I always take the insurance out every time.? Always a very good experience I could not be more pleased.

Linda C.
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Customer did not leave a comment.

Lincoln M.
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Great service, very thorough, definitely will use again!

JEFFREY D.
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make the cranks on the trailers easier to lift them heavy trailers.

Ben P.
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No complaints. I received friendly professional service. I was very pleased.

Theresa M.
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Have smaller trucks available for in-town use

johnny S.
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Great service

John C.
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Customer did not leave a comment.

Ronald B.
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The woman named Pay hung up on me when I called to verify the reservation (since I did not receive a call the day prior as promised by the uhaul reservation system.) she did call back to apologize for “cutting me off”. Nice euphemism for hanging up on someone who was perfectly nice.

James G.
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I am reserving comment. I was, according to your documents charged for mileage twice. the agent said the first charge was some sort of cc hold and would be reversed. It showed up in my checking account as a debit not a hold. I do not understand the debiting process U-Haul is using but it is not customer friendly. My hone # 334-220-2368. recorded incorrectly on contract also

Daniel B.
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Customer did not leave a comment.

Mitchell C.
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Nothing. Service is great, will use again in the future!!!

Gayle U.
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Very nice professionally operated U Haul dealer!

Dorothy W.
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Very professional and helpful.

Alexandra K.
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Customer did not leave a comment.

Kim R.
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Excellent service and several trailer options available.

Wesley P.
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Customer did not leave a comment.

Michael D.
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First class people!

Michael D.
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Very pleasing experience. Prompt, friendly service from everyone. Trailer was in excellent condition and performed better than any trailer I have used in the past. I recommend these folks highly! Mike

Albert J.
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Customer did not leave a comment.

Daniel G.
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Mike S.
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Bob Y.
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Virginia C.
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Nothing

DARRAIN S.
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I am not a fan of the newer after-hours return policy that requires the customer to check in the vehicle via smart-phone. I had to stand outside the truck for almost 30 minutes, in the dark, answering questions on my phone and doing what should be a company employee's job. So now Uhaul wants to make the customer pay for a rental and then do the all the work of reserving and returning too? Why not lower the rental price if the customer is doing most of the labor? Not satisfied at all with this new policy! I will look at renting from a competitor in the future.

Jonathan U.
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Need to work on communication with customers, need to make sure customers receive all receipts for any transaction on their cc.

Ray T.
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Customer did not leave a comment.

MICHAEL S.
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Customer did not leave a comment.

Leonard S.
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Nothing, excellent service.

Kareem H.
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Customer did not leave a comment.

Ronnie E.
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Customer did not leave a comment.

Nicholas S.
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Kyle L.
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Kathy Z.
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John B.
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Have rented here several times. Friendly staff. Never any issues.

Tabitha J.
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Customer did not leave a comment.

Robert C.
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The cell coverage in their parking lot is horrible and it's very hard to use the app

Christopher R.
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Nothing, everything was great! Pick up and drop off was very easy.

gerald J.
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Customer did not leave a comment.

Don H.
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Customer did not leave a comment.

Mark H.
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Customer did not leave a comment.

Steven M.
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VERY friendly nd helpful. Great location!

William K.
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Called the day before to reserve a truck, was told there was computer issues and they wouldn't call me back. No call back. Went there the next day and lucky they still had what I needed.

Bradley P.
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Final location of pickup did awesome job BUT, attempted to pickup at original location in Cumming GA, with reservation and location did not have any available

Joseph O.
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Absolutely nothing. You are already perfect! I have a lot of experience with U-haul, and this location beats all others that I've used from Florida to New York and all the states in between!

Scott H.
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Customer did not leave a comment.

Eric J.
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Customer did not leave a comment.

Robert P.
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Staff was top notch Trailer met our needs very well Would recommend this location very highly

Robert S.
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SUPER NICE LADIES!!!

Mike Q.
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The folks here saved me from U-Haul disaster. I reserved and paid 12 days in advance for a15' truck and id'd 2 pickup locations. U Haul was sending me 15 miles out of the way to opposite end of DeKalb County. I could not get to my move location move slot time. Byrd hooked me up with a 12' trailer that on first search was not on computer. The entire online system is no good!

Noah S.
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Customer did not leave a comment.

Robert H.
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DANIEL B.
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One of the time down straps needs replaced...badly frayed.

Virginia S.
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Richard V.
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Wesley P.
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The ladies there were very helpful and polite. Thank you Boyd Storage

William J.
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Great customer service. People were friendly.

Sherri E.
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Customer did not leave a comment.

Julie D.
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Terri T.
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Harold L.
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It's always a pleasure doing business with Byrds!

DONALD S.
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Customer did not leave a comment.

Gayle U.
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Great staff, patient and accommodating! Perfect customer service you dream of receiving it only nowadays comes when I am blessed to deal with business owners who realized that the personal interactions come from their smart moves to hire employees who are mature and have office expertise and are fully capable dealing successfully with the public. This UHaul dealer is TOPS & I rate them as an outstanding 10! I moved to North Georgia in fall of 2015 and used this location and their service was a perfect 10 with their location on Hwy 53 in Dawsonville, Ga then also. It keeps me recommending them to everyone!

Cory W.
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Wish you could pro rate the rental. Especially when I paid close to $80 for 3hrs of use.

Nancy R.
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Customer did not leave a comment.

Linda V.
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Lovely, friendly staff.

Richard M.
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Boy are there some scary U-haul places out there! This is NOT one of them. Clean, polite, fast!! Byrd-Elliott U-haul is the best one I have ever rented from. Excellent!

Kevin M.
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The most excellent U-Haul experience ever. This place is awesome. Pat is the greatest. Super fast friendly remembered me from the past and service with a smile. Stop in and say hello to them you won't be sorry!! Excellent In every way. They get all the gold stars.

KENNETH C.
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Customer did not leave a comment.

Carl A.
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Keep doing what you are doing. Y,all are great! Thank you

Mike Q.
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The online signup was cumbersome for me. The pickup location was far from my home. When I called Byrd they took care of everything, and I got my truck at their location, 5 minutes from my home.Great job

Shelly F.
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Customer did not leave a comment.

Harold L.
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What a wonderful/easy experience. The lady who handled my rental and the man who hooked up my utility trailer we're both friendly and pleasant to deal with. I always have a great experience with them.

John C.
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Customer did not leave a comment.

William B.
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Customer did not leave a comment.

DENISE M.
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Just make sure the back of truck has been swept ?? I've used your location several times now and wouldn't hesitate to do so again if the need arises. The office ladies are the best ??

Frank B.
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Customer did not leave a comment.

Marvin B.
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The one that took our order for rental of the trailer was very knowledgeable and took good care of use and the yard man did a very though job hooking up the trailer and documenting it with photos 5 Star. I've used them now, before and will in the future. Byrd's Mini Storage Hwy 53 Dawsonville, Ga. .

Troy V.
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Super friendly staff, very knowledgeable and helpful.

Javier J.
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Customer did not leave a comment.

Greg R.
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Quick drop off. They made it easy.

Tommy B.
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Customer did not leave a comment.

Julie F.
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Nicest Uhaul facility I have ever seen. Friendly staff and easy to work with.

DANIEL B.
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Customer did not leave a comment.

John C.
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Customer did not leave a comment.

James C.
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Customer did not leave a comment.

Josh B.
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Customer did not leave a comment.

Tommy B.
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Customer did not leave a comment.

John C.
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Very efficient process. I will be back.

Ronnie E.
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Always have trouble with the picture part of check in with my android phone. I end up having to use my daughter's iPhone

Ronald W.
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I really do not know, you were professional, and I had excellent service! I was able to rent what I needed and return it to the same location. It was a great time-saver for me. The mechanic who hooked up the equipment went over it with me and was very knowledgeable and professional. I would highly recommend your business to associates, friends and neighbors. Thank You!

Eric R.
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Customer did not leave a comment.

Sandra B.
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Customer did not leave a comment.

John C.
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Nice folks at this location.

Greg R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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