Customer Reviews for C Mart Marathon
(U-Haul Neighborhood Dealer)

375 reviews

3562 Cypress Gardens Rd   Winter Haven, FL 33884

(863) 291-3973

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 1 pm - 9 pm

Services at this Location:

Contact Us

(863) 291-3973

3562 Cypress Gardens Rd
Winter Haven, FL 33884

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 1 pm - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DALLAS C. 
Rating:
5.0

Customer did not leave a comment.

JULIO R. 
Rating:
5.0

Customer did not leave a comment.

JULIO R. 
Rating:
5.0

Customer did not leave a comment.

joachim B. 
Rating:
3.0

Customer did not leave a comment.

Luis G. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

jim H. 
Rating:
5.0

Customer did not leave a comment.

dale A. 
Rating:
5.0

Quick and easy.

Cadedra H. 
Rating:
4.0

Customer did not leave a comment.

Miky O. 
Rating:
5.0

Customer did not leave a comment.

david R. 
Rating:
3.0

Customer did not leave a comment.

Charles K. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

I was very satisfied with the purchase location and drop location. Thank you.

GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

PAT F. 
Rating:
5.0

The apk

Jerry R. 
Rating:
5.0

If you gonna work alone, please don't do it, hire somebody else.

Juan O. 
Rating:
1.0

Somebody used my name. It wasn't me. Please verify that.

javier M. 
Rating:
4.0

Customer did not leave a comment.

Marjorie A. 
Rating:
5.0

Customer did not leave a comment.

mark H. 
Rating:
5.0

Customer did not leave a comment.

Edward A. 
Rating:
5.0

Great experience!

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Timmy C. 
Rating:
3.0

Customer did not leave a comment.

John E. 
Rating:
4.0

Customer did not leave a comment.

Ashley J. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
3.0

Have the correct equipment on site.

matthew P. 
Rating:
3.0

Customer did not leave a comment.

Gary B. 
Rating:
1.0

Customer did not leave a comment.

Cari S. 
Rating:
3.0

Windshield needed to be cleaned inside and out. Really nasty. Couldn't tell if sanitized against Covid 19, probably not.

Danny C. 
Rating:
3.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Jesus R. 
Rating:
5.0

Great service

oshane S. 
Rating:
2.0

Don't over charge either charge mileage or gas not both ripoff paid over 200 for one day

David S. 
Rating:
5.0

I love this location. 5?????????? Stars they are always helpful and very resourceful. I will always recommend and go to this location.

racheal Y. 
Rating:
3.0

Customer did not leave a comment.

Charith G. 
Rating:
5.0

Renting the U-Haul truck was a very good experience. Definitely if I need their services again I will use them. Happy customer!

ELAINE N. 
Rating:
5.0

Customer did not leave a comment.

Wendy S. 
Rating:
3.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

Customer did not leave a comment.

Janice F. 
Rating:
1.0

Customer did not leave a comment.

Karissa D. 
Rating:
5.0

Customer did not leave a comment.

yolanda D. 
Rating:
5.0

Customer did not leave a comment.

Janice F. 
Rating:
4.0

Customer did not leave a comment.

treva N. 
Rating:
2.0

No blankets

William B. 
Rating:
5.0

Very helpful and excellent customer service!

Nicole C. 
Rating:
3.0

...little tiny site, no problems with it, but certainly not a full service location.

Jack P. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

The attendant at this location was very helpful and courteous.

samuel M. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Everything was great

ATKINSON L. 
Rating:
5.0

Quick, easy, Best ever service/

Robert H. 
Rating:
3.0

They were awesome, made it easy

Mary Q. 
Rating:
5.0

Every thing went very well thank you

john C. 
Rating:
5.0

Customer service was awesome! The guy was very friendly and had my best interest in mind

Thomas B. 
Rating:
2.0

Customer did not leave a comment.

Ryan N. 
Rating:
2.0

I returned the tow dolly with no problem. When I called to make sure the place was open on Labor Day to return the truck, the woman told me "Don't bring it here. We're full up." So...I contacted two other U-haul locations. One said "We're full also." There was no answer. Long story short: After running all over town, I had to bring it back to this location and they had a few spaces left to park the vehicle. It was very frustrating.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

mike P. 
Rating:
5.0

Customer did not leave a comment.

Brad H. 
Rating:
1.0

I parked the truck with a dolly and went to inside the store to complete my trip but the owner of the store told me to park the truck different place. It was not my job! The person was so rude! One last thing, they even don't have a uhaul signboard around the store. It was a gas station.

Mustafa B. 
Rating:
5.0

The tire pressure was low but the cashier wasn't concerned with it. The driver door was difficult to shut completely.

Antonia S. 
Rating:
5.0

Customer did not leave a comment.

Katherine D. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
3.0

Customer did not leave a comment.

Josh Z. 
Rating:
5.0

Customer did not leave a comment.

ELBA LUIZ O. 
Rating:
3.0

upon picking up the 15 ft. truck, they gave me the truck NOT CLEANED, had love bugs ALL OVER the windshield, and front of the body of the truck, truck was never cleaned upon taking it, not only that, when they gave me the truck, the gas gauge was on Empty, I had to put $70.00 dollars, i have been a good customer with U-Haul for years, never had a problem until now, and here I find out that when I returned the truck it had over 1/2 a tank of gas that I PAID FOR, and when I got the truck it was on empty, and here I find out that I would not get any money back for the Gas I paid for, I FILLED THE TANK UP. I feel I should get some money back for the gas that I left in the tank when I took it back, I am very unsatisfied for sure, have a nice day, thank's

Martin Z. 
Rating:
4.0

No Problems at all

William W. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

tim H. 
Rating:
5.0

I have rented from this location several times through the years. I always get great service from Marcus and his Wife. I will rent from them again when I need a U-Haul truck or trailer.

edward H. 
Rating:
4.0

A little tricky getting the return to exactly where they wanted it, but overall a good experience. Friendly and close to home.

Timothy T. 
Rating:
3.0

Dolly was supposed to be included and wasn't, tried to call facility & no one answered their phone & the machine was full so I couldn't leave a message.

Tracy A. 
Rating:
5.0

Very helpful crew - with great customer services - I recommend it to friends and family

Cassandra B. 
Rating:
5.0

Customer did not leave a comment.

hector C. 
Rating:
5.0

Customer did not leave a comment.

David I. 
Rating:
5.0

Customer did not leave a comment.

Natalie P. 
Rating:
5.0

Customer did not leave a comment.

Shannon S. 
Rating:
4.0

Customer did not leave a comment.

Jay M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT R. 
Rating:
5.0

Customer did not leave a comment.

Bradston P. 
Rating:
5.0

Everything was fine, as expected. Renter was courteous and cordial. Trailer appeared to be fine. However, 1/2 hour into trip, the top marker lights went out. However, rear marker lights still worked so I continued on. As a class A driver I knew that this was ok. About 2 hours into the trip, the top marker lights came on and stayed on. Everything was fine.

Kris B. 
Rating:
1.0

Reference id: 2081880 Poor customer Service

hector S. 
Rating:
4.0

Nothing to do with this location, but the truck is a gas guzzler. 4 gallons of gas for 29 miles?

David L. 
Rating:
4.0

Customer did not leave a comment.

Gerald F. 
Rating:
3.0

Uhaul needs help... will consider another company in the future. The whole rental process was not up to par!

Daric H. 
Rating:
5.0

Great service , with outstanding support - it is a very successful family business - I recommend it to everyone in town or nearby - .

WAGDY M K. 
Rating:
5.0

Customer did not leave a comment.

phyllis E. 
Rating:
5.0

Customer did not leave a comment.

Don Ricardo B. 
Rating:
5.0

Excellent

Jessie G. 
Rating:
4.0

Convenient location for us

Tom C. 
Rating:
3.0

Customer did not leave a comment.

Amanda C. 
Rating:
3.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Very good service and friendly people.

whit S. 
Rating:
3.0

Customer did not leave a comment.

ALI F. 
Rating:
5.0

Very good service, equipment is new and well maintained. Fast pick up and easy drop off.

Patrick D. 
Rating:
5.0

Staff were friendly and prompt. Trailer was in excellent condition.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

joachim B. 
Rating:
5.0

was great experience! great location ! an awesome family operation. I will recommend it for friends and families!

wagdy m K. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
No reviews have been submitted for this location.

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