Customer Reviews for Cairo Glass & Paint
(U-Haul Neighborhood Dealer)

242 reviews

585 5th St NE   Cairo, GA 39828
(3 Blks From Hwy 84)

(229) 377-8941

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(229) 377-8941

585 5th St NE
Cairo, GA 39828
(3 Blks From Hwy 84)

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

Increase the number of checks done to the equipment before sending it to a customer.

Clifton M. 
Rating:
3.0

The uhaul wasn't clean when we arrived. But they did clean it out before we left.

Amanda E. 
Rating:
5.0

Absolutely nothing. The young lady who helped me through this move was outstanding. In a time when customer service seems to be dying out, she was head and shoulders above my expectations.

William L. 
Rating:
5.0

Customer did not leave a comment.

Evie M. 
Rating:
5.0

Customer did not leave a comment.

cindy M. 
Rating:
3.0

Customer did not leave a comment.

Demetrius W. 
Rating:
5.0

Clean quick and responsive unit made last part of this journey easy

Raymond P. 
Rating:
5.0

Customer did not leave a comment.

Megan S. 
Rating:
5.0

Customer did not leave a comment.

Leon C. 
Rating:
4.0

Customer did not leave a comment.

WARRIE B. 
Rating:
5.0

They are always prepared, use Covid safety measures, have clean trailers and accommodate changes.

Marcia B. 
Rating:
5.0

Customer did not leave a comment.

Zach C. 
Rating:
5.0

Staff were accommodating to our changed schedule and wonderful on site.

Marcia B. 
Rating:
3.0

I rented the open top trailer for 2 hours and was charge the full price! I would have thought that they Would have discounted my fees by a lesser amount That the full price! Your competition will charge less for A half day rental !

DENNIS P. 
Rating:
4.0

The customer service call line is extremely long wait time

Cory B. 
Rating:
5.0

Fantastic customer service, very helpful and friendly. Excellent experience. Thank you

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM E. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
1.0

Truck was not sanitized between use. Or before I got into it. Told the young girl there that reserved my Uhaul I needed a appliance dolly but failed to list that on my reservation. So upon pickup of the truck guess what? No appliance dolly. I know the truck wasn't sanitized before i got it because I live right @ the place and saw when the truck came in and when they reparked the truck. Very poor communication there with the place and the girl in charge and we are in the middle of a pandemic and the truck should have been cleaned.. Period! No excuses. Very unprofessional. Do you all plan on doing anything about it? No! Wasted words right? Of course.

TIMOTHY H. 
Rating:
5.0

Very professional and helpful!!!

Allen S. 
Rating:
5.0

They were great.

David M. 
Rating:
5.0

Customer did not leave a comment.

Kameron P. 
Rating:
5.0

Nothing !! it was Perfect

Morris F. 
Rating:
5.0

Customer did not leave a comment.

Homer C. 
Rating:
5.0

As always Michael and staff are fantastic

Jim C. 
Rating:
2.0

First, the was not the location I chose. The day before pick-up, they called me explaining my reservation was transferred to them because the original location didn't have a truck. I had to drive almost 35 miles to pick up the truck. This location is clearly in it for the money. The truck I rented had windshield wipers that were dry rotted. When I called to report it to them, the lady said, "there's nothing I can do about it once it leaves." She told be to "call for roadside assistance." Hey attitude was terrible. She never even apologized.

Tina W. 
Rating:
5.0

Nothing at all! Everything was quick and easy. It was a great experience.

Donald D. 
Rating:
5.0

great experience. no issues

Rhonda W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Frankie A. 
Rating:
5.0

Customer did not leave a comment.

Rory H. 
Rating:
5.0

Nothing. Everyone was great.

Anna H. 
Rating:
1.0

Customer did not leave a comment.

Carlos B. 
Rating:
5.0

I ended up at this location because the original location was not even an open business location. I missed the movers and had to pay people to come help load the furniture. the delay cost me two extra days. PLEASE take the HWY 84 location in Bainbridge GA out of your system. This created so many problems for us. As far as the new location, they were great. I will recommend them to everyone.

Scott P. 
Rating:
5.0

Everything went so well no improvement needed. We've used this location twice within a month & the staff is friendly & helpful. I would definitely use this location agn if needed

Barry W. 
Rating:
4.0

My encounter at The Thomasville GA (On 319) had computer errors. #5000 pound hitch capacity couldn't pull dolly requiring #3500 pound hitch. ???

albert B. 
Rating:
5.0

Customer did not leave a comment.

Steve L. 
Rating:
3.0

Customer did not leave a comment.

Corey C. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Malone H. 
Rating:
3.0

Customer did not leave a comment.

Carson M. 
Rating:
4.0

They did a great job getting me set up.

William S. 
Rating:
5.0

Customer did not leave a comment.

mark W. 
Rating:
5.0

Customer did not leave a comment.

Malone H. 
Rating:
5.0

Customer did not leave a comment.

Scott A. 
Rating:
5.0

Customer did not leave a comment.

Malone H. 
Rating:
5.0

The truck was clean and ran fine but it had not air conditioning . So I had to ride 80 miles in the heat with my wife. I returned the truck and to them about it and all the clerk said was yeah we know it needs to be serviced. They didn't offer an apology or anything or any discount for the uncomfortable ride. I won't rent a truck from them again.

Robert R. 
Rating:
5.0

Everything was fine...great customer service

Teresa M. 
Rating:
5.0

Haley was so polite and helpful

Jeanne J. 
Rating:
5.0

Customer did not leave a comment.

NATASCHALITA G. 
Rating:
5.0

Always rent stuff from Cairo Paint and Glass and every time it makes me want to come back. Will always go here for u haul rentals when possible

Pete D. 
Rating:
5.0

Customer did not leave a comment.

Arthur T. 
Rating:
4.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

I was disappointed that my being almost two hours later than anticipated cost me an entire day's worth of extra cost including insurance; I was expecting to pay somewhat less.

Linda P. 
Rating:
4.0

Customer did not leave a comment.

Jan B. 
Rating:
5.0

Everything was great - the employees were friendly and the pick up was smooth and efficient.

Jo Anne C. 
Rating:
5.0

Customer did not leave a comment.

Juho L. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

We returned the trailer early. The return app was cumbersome and was the most difficult part of our 12 hour trip. Also a $54.95 + 8.00 insurance + tax x 2 days turned $202+ quickly and didn't add up to me- instead of all the hidden charges, just be up front and say what it's going to cost! We paid for 2 days and returned the trailer early and have not been credited the second day.

LAURIE B. 
Rating:
5.0

The staff was personable and professional. It was quick, easy, and helpful answering all my questions.

Thomas W. 
Rating:
5.0

Excellent pulling trailer.

Tim P. 
Rating:
5.0

Good customer service

sheryl A. 
Rating:
5.0

Customer did not leave a comment.

Virginia L. 
Rating:
3.0

Customer did not leave a comment.

mike C. 
Rating:
5.0

Customer did not leave a comment.

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

Frances Y. 
Rating:
1.0

The manager of the store is very disrespectful

Lateisha A. 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
5.0

Customer did not leave a comment.

Beth W. 
Rating:
5.0

Customer did not leave a comment.

Chase T. 
Rating:
4.0

It's the only one

KENT J. 
Rating:
5.0

Customer did not leave a comment.

Julia F. 
Rating:
5.0

Customer did not leave a comment.

willis S. 
Rating:
5.0

Customer did not leave a comment.

Beth W. 
Rating:
4.0

Customer did not leave a comment.

Hailee M. 
Rating:
4.0

Because of my overall experience I would not recommend U-Haul to no one!!! (2292006487) If any would please call me!

Thurston S. 
Rating:
5.0

Customer did not leave a comment.

Lorean D. 
Rating:
1.0

Had to drive thirty minutes north to pick up a truck even though I've had a reservation to pick up at the location I wanted for months! Not to mention the truck smelled like yerin & had to drive with the windows down even in the rain. Couldn't switch out the truck because there was no time, I was moving. Terrible experience, point blank.

Darran M. 
Rating:
5.0

Customer did not leave a comment.

Lawrence H. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Leigh T. 
Rating:
5.0

Customer did not leave a comment.

Kendra B. 
Rating:
5.0

Thank you, Cordially, Devada

Devada W. 
Rating:
5.0

Customer did not leave a comment.

Gator P. 
Rating:
5.0

The representative called to finalize the return of the truck. She was helpful and said she would secure my refund for the furniture pads. Although I am still waiting, the call was earlier today.

Justin A. 
Rating:
5.0

Service was great!! The only thing I would suggest is helping the customer on gas allowance when they have to drive extended miles to pick up the truck. I live in Thomasville. Ga and had to drive 18 mile to Cairo, Ga and back to Thomasville. This is 36 miles and about $10 extra gas dollars. I know this was my decision but would be a good gesture on your part to help your customer in this type situation. Your rep in Cairo did add additional miles to my allowance to take care if this. This is the only suggestion I have. Service was great and your reps are very professional! They deserve a pat on the back!!

S J M. 
Rating:
5.0

Customer did not leave a comment.

Leon M. 
Rating:
5.0

Customer did not leave a comment.

cindy M. 
Rating:
4.0

I had no problems with the returning of the 15 ft truck and tow dolly. The attendants here were pleasant, friendly, courteous, kind, and helpful. They even gave me suggestion as to what I should do in following up with my issues from the origin location.

David M. 
Rating:
1.0

Very disappointed that I rented a 10' moving truck and was not informed that the truck had no loading ramp! I did look over the truck, but did not notice there was no ramp because every moving truck I have ever used had a ramp. Cairo Glass knew it had no ramp, but they did not mention it nor would they offer to do anything for me. I could not use the truck because it had no ramp, and wasted my money! I am very disappointed with Cairo Glass & will never do business with them again!

Gary W. 
Rating:
5.0

N/a

Mary K. 
Rating:
2.0

They did not called me to tell me they could not fill my complete order!!!

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

ANNE MARIE J. 
Rating:
5.0

Customer did not leave a comment.

Chester B. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Great service thanks

Liberato S. 
No reviews have been submitted for this location.

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