To be honest and price your service fairly.
Polychronis P
Customer Reviews for Calgary Mailbox
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was charged an after hours service fee even though I was not told of the fee and I returned it before my return time of 3pm. The location closed at 1, and I returned it before 2. I was told just to give the key to the person next door if the place was closed. I was not told that it would result in a $20 charge, the quote he gave me did not mention an after hours service fee.
Louis LCharles was very professional and helpful in organizing my rental. Thanks again, Charles!
Craig SStaff were friendly and willing to assist us. Explained the process step by step. We truly appreciate it.
Tamara GMaybe a newer model van? But everything was great. The girl at the counter was extremely kind, as are the lions share of your employees. Which makes a huge difference.
Steven PAll was good and very professional, very client-oriented. The truck was dropped off even though we came after hours.
Oleh H