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GIOVANNY B
Customer Reviews for California Curb Appeal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hard to find office location, call them. Put me on old for a while. 30 minutes to get the key 👎
Malak MMy contact Mike Hyde and his team were very helpful. Everything turned out great. We would definitely recommend your team to others. Thank you Connie Parsons
Connie PEasy to reserve the truck. Kept me updated with emails and text. Will definitely rent again.
Connie PI could not find the door to drop off the key. Perhaps better instructions. I left the key how I found it =).
JENNIFER NFast and easy
KRISTINA CKind of a weird your place location at a complex multiple use building, different to other appropriate location anybody can observe at distant; however service was good and prompt…
humberto cI had to come back twice to drop off truck, as they did not answer the phone and I was given the wrong suite #. I would recommend a regular drop off site as this was a business building that was locked up with NO sign. I was tired and this was rather stressful. The lady finally answered the phone and forgot to call me back so i had to drive across town again to drop off truck. I wax SO GLAD to get rid of the vehicle. On a good note the truck ran well. However at times to truck was gutless and all of a sudden it would pick up then fade again.
denise bWent to our first location in 685 E Redlands blvd and they did not have the uhaul truck I had ordered online with a 100% guarantee and then redirected me to this location which cost me more time. Contract# 22505488
Daniel YMy drop off location was changed which was an inconvenience. When I called back to inquire about the change the manager couldn't articulate well how i would have the opportunity to voice my complaint. I do think uhaul could do a better job of explaining the drop off location is not guaranteed.
Aracely SEverything was awesome A+++
Edgar CWonderful and professional people. An absolute pleasure to do business with.
Stacy SThis uhaul partner made every attempt and even going above and beyond to get our truck. We went through a few mishap, but that was with U-Haul itself, not the partner. Please rent your trucks and equipments from them, they will do everything they can to get you want you need. The truck comes equip with all you need and it’s clean. Their customer service is fantastic.
Joanna DVery helpful
jose yThe AC(it was hot that day) and Window washer fluid was not working, the gas cap was loose and was giving indication on the dash board all the time making me pull over again and again.
BHARAT RVery disappointed in U-Haul overall.
KESSLYN MTruck had low air in tires , it had check engine on ANYTHING could have happened , it smelt as if someone was smoking in it at pick up it was dirty & dusty . No Covid safety guidelines were followed as far as the cleaning u in head to disinfect it on my own
Desiree M