Customer Reviews for California Maintenance Group
(U-Haul Neighborhood Dealer)

47 reviews

39755 Berkey Dr   Palm Desert, CA 92211

(760) 674-2079

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat-Sun: 8:30 am - 5:30 pm

Services at this Location:

Contact Us

(760) 674-2079

39755 Berkey Dr
Palm Desert, CA 92211

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat-Sun: 8:30 am - 5:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The entire team at this location always perform with exceptional professionalism it’s always a pleasure

RICHARD F 
Rating:
5.0

All good

Timothy R 
Rating:
5.0

Customer did not leave a comment.

Thanida T 
Rating:
5.0

Thank you, had what I needed

ERNEST O 
Rating:
5.0

Friendly staff. Easy to book with a phone call.

Gary B 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO R 
Rating:
5.0

The Air and Heater did not work in the 10 ft Truck I rented. Also could not get more than 5 gals of gas in tank, although tank showed below 1/4. That said, service was terrific. Friendly and helpful. Thanks, DCH

DON H 
Rating:
5.0

Efficient and professional

Richard M 
Rating:
5.0

Julian is an excellent employee at this location. He is always prompt in his help and responses.

david F 
Rating:
4.0

It was a little hard to find but, because of the staff, worth the trouble.

richard j 
Rating:
5.0

Very great service!

MARGARET B 
Rating:
5.0

Joe was extremely helpful with my return experience making me feel like a person not a transaction

RICHARD F 
Rating:
4.0

Initially CMG would not receive my trailer as my drop off location was Security Public Storage. However, when I went to Security Public Storage, they told me they no longer receive trailers from UHaul and I needed to go back to CMG. I had to spend 30 minutes calling 800 numbers, getting transferred multiple times until I received authorization to drop it off at CMG. After that, things went well.

Jubin K 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
5.0

Joe was awesome!

Kathi R 
Rating:
5.0

Customer did not leave a comment.

Juanita H 
Rating:
5.0

Customer did not leave a comment.

Joseph C 
Rating:
5.0

Joe was great! Pick up and drop off was super easy.

Nicholas R 
Rating:
5.0

Great service Great job

TODD L 
Rating:
5.0

The employee was sharp and efficient with all aspects of the rental process. Keep him! He is a very important positive part of the rental.

Allen V 
Rating:
5.0

Customer did not leave a comment.

Hayden H 
Rating:
5.0

Customer did not leave a comment.

Laurie B 
Rating:
5.0

Perfect from check in to checkout. Stayed 10 min after closing to accommodate my return.very friendly and professional. Rent here again should I have the need.

Gust N 
Rating:
5.0

You have the best employees.!

MARILYN K 
Rating:
5.0

Julian and Jesus were very helpful and thorough in explaining everything

mark g 
Rating:
5.0

Service was friendly and excellent. The equipment was in great shape and was clean. I would highly recommend this location and I will return..

Shane C 
Rating:
5.0

The guys were very nice and extremely helpful.

Bryant W 
Rating:
5.0

I don't think you can improve these guys are on their game from check in to check out grate customer service

DAVID Z 
Rating:
5.0

Joe who has helped me the two times I was there is very friendly, helpful which is a rarity to find these days in customer service. I recommend this business to rent u- haul equipment and trucks.

KATHLEEN C 
Rating:
5.0

3rd time renting a trailer and always a fast and smooth transaction. Highly recommended!!

Paul S 
Rating:
5.0

Joe was great customer service. Really kind of nice. Would love to work with him again

Devontei S 
Rating:
5.0

The agent was very professional and quick to complete the check out.

David F 
Rating:
5.0

Julian helped make the truck rental easy he explained everything good and he answered my questions on 12/23/2025 thanks Julian!

David C 
Rating:
5.0

Customer did not leave a comment.

VANESSARAY R 
Rating:
3.0

The car trailers ratchet straps were in very poor condition. Ones side would not even reach over my tire and the other side that did had a giant tear in it. Additionally one of the tires was very low on air. No pre departure inspection took place whatsoever.

Shannon B 
Rating:
5.0

definitely will return best Uhaul the COACHELLA VALLEY

JESUS D 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

KAREN P 
Rating:
5.0

The gentlemen at this location were kind and helpful. They made the process quick and hassle-free.

Yvette A 
Rating:
5.0

Customer did not leave a comment.

Kevin H 
Rating:
5.0

I rent from U-Haul a lot and this is a great store. Would definitely use again.

Scott S 
Rating:
5.0

Was very clean, was in and out. Did a great job!

joseph l 
Rating:
5.0

Fantastic customer service very friendly, very accommodating, and I felt like they really cared

llri f 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

Laurie B 
Rating:
1.0

Got charged for an extra day after returning 15 min late. Also, after being told it was fine to return it up to closing. Manager acknowledged that but blamed U-Haul and told me there was nothing he could do. Would make it up next time.

CHRIS K 
Rating:
1.0

Customer did not leave a comment.

ANURAG C 
No reviews have been submitted for this location.
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