Interior of the trailer had not been cleaned; about half of the pads I requested were not cleaned; the reserved/requested trailer was unavailable locally and would have required me to drive about 4 hours round-trip to get the requested trailer. I had made the reservation about 6 weeks prior. Finally, a u-haul scheduling representative did not initiate contact with me so I called them near close of business the day before scheduled pickup only to learn about the trailer being unavailable locally.
Craig T
California Maintenance Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service
Patricia YThe location is hidden in the back behind a secret building. The GPS took me through a random parking lot just to get to the street.
James RThis was a Sunday drop-off so I did not interact with any employees as it was basically a key box drop-off.
Rick KNo employees were at the site when I arrived to pick up the trailer. I called their number and picked up the trailer working with a remote employee. Trailer had slight damage to fender that I photographed and phoned in during pickup. Trailer functioned well and drop of experience was good!
William D