We appreciated all of the time spent with us. We are going to come back for all of our uhaul and packing needsGary S.
Customer Reviews for Cameron Park Rent A Storage
(U-Haul Neighborhood Dealer)
Cameron Park, CA 95682
Services at this Location:
- Mon–Sat9 am–5 pm
- Sunday9 am–12 pm
Special Operating Hours
- 4/2/2023: Closed
- 4/9/2023: Closed
- 4/16/2023: Closed
- 4/23/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mandeep S.
It was a great experience. I will try to go to that location every timeTHOMAS H.
Nothing. Great customer service and very friendlySteven P.
The people working at this location were fantastic to work with in scheduling, reservations, and for a stress free moving experience with accommodating all our moving equip needs. Thank you Lynn & GilJeffrey D.
Nothing. The service was exceptional, check in and drop off were quick. Thanks.Will C.
Customer did not leave a comment.Steve S.
Customer did not leave a comment.William S.
Customer did not leave a comment.Mike T.
Customer did not leave a comment.James D.
Customer did not leave a comment.DANA L.
Customer did not leave a comment.Luis A.
Customer did not leave a comment.Bruce M.
Customer did not leave a comment.DOUGLAS B.
Nothing. Lynn was wonderful. And helpful. Made getting the Uhaul an easy experience.Fernando H.
Customer did not leave a comment.Robert R.
Wonderful experience at the Cameron park location with both the staff members . Lynn McDowell was so friendly and helpful setting up the reservation and answering all questions. The nice man today at check out and check in was friendly and helpful as wellMatthew F.
Always great customer service and support, Lynn in the office is always great to talk with.ANITA F.
Lynn was the best Thank god she knew what she was doing because we cancelled my original reservation I did online because that customer service rep was terrible Lynn made everything better got my order correct and was very accommodating If it wasn't for Lynn at this location my original reservation would have been completely wrong and screwed me on my move Lynn deserves a raise for sure seems she's the only intelligent one who knew her jobLillie F.
Very helpfulDavid B.
Positive experience at first, negative experience experience at the endAudrey R.
Lynn was great, helpful and did all and more to offer great customer serviceLaVetta H.
Lynn was awesome.Bradley A.
I love going there. I like that Lynn makes the process so fast and convenient.CARISA G.
Lynn is very nice and accommodating.CARISA G.
Customer did not leave a comment.Naomi T.
Lynn, the proprietor, was very helpful and friendly. She made sure I knew how to use the trailer properly and went out of her way to make sure I had everything I needed for a good experience. I will definitely use this location for my next rental.Jim E.
Lynn provides excellent customer service and works hard to make things right even when circumstances are out of her control.Dennis S.
Customer did not leave a comment.Katherine M.
Thanks to Lynn for all her help and assistance.Vladimir M.
I first went to Cameron Park location which I was originally scheduled to return. The guy who was there told me I can't return it there because he said there is no space. He told me to go to the Mira Loma location insteadKota K.
I had a terrible time with the app Truck Share 24/7. It asked me to scan my DL two times and the odometeor twice when checking out. I do really appreciate that somone came to help us when we could not get the lock open on the truck. Although that was very frustrating and a little WD40 would have helped with the lock. The truck was great overall but I will never use the app Truck Share 24/7 again. In fact I did not get to complete the pickup process on the app due to the lock problem. No begining odometer reading and no review of the truck for damage. It appears none of that mattered and good thing there was no damage.Janet D.
Customer service was top notch. You can tell when someone has pride in their job.Alejandro A.
Can't think of anything. Lynn was personable, efficient, professional, and extremely helpful in every way. Thank you.Sheila D.
Great service and helping us move quickly after a flood! Thank youEric S.
The lady from Florida was very helpful in many many ways. She is a star keeper.Cris G.
Lynn was fantastic...very polite and helpful. Give her a gold star ..and a big thank you for your great assistance...Julia S.
Fix your darn website, it doesn't work on Firefox. Took me ages to return the trailer since I couldn't upload any photos. The app also doesn't do crap, it just redirects you to the website. Had to use a hotspot and a laptop with Safari to complete the return.Oton P.
Customer did not leave a comment.Ted W.
Lynn was awesome and made the process easy.Gregory C.
Very convenient. Staffer was friendly and helpful.Jaime F.
Customer did not leave a comment.Trask R.
Excellent service. Very helpful and nice.Roy C.
Lynn is really kind and accommodating! Thank you Lynn!DANIEL A.
Lynn was very kind and endearing.Brian T.
Customer did not leave a comment.Paul B.
Customer did not leave a comment.Doug M.
Great customer service and support.Ted B.
They are busy because they have the most excellent office staff I have ever met. They think of every thing.Cherylon T.
Customer did not leave a comment.Brett P.
Directions were a little confusing and we parked in the wrong spot after hours. We immediately took off work to make it right and re park it, but we would have thought Uhaul personnel could park in exact spot since we returned to proper location.Bre Z.
Lynn was very kind and helpful. She had called before hand to schedule an appointment time that met our needs for drop off. She was able to check-in the truck right where we parked it which was so convenient. A super nice lady!! Thank you to all !!Michael J.
Lynn is fantastic!CARL M.
Customer did not leave a comment.David D.
Customer did not leave a comment.Christy L.
Lynn the manager at the facility was the absolute best! She made everything easy and beyond helpful.Nathan H.
Customer did not leave a comment.Jeff B.
Great customer service!MIKE O.
These people make every move we have done the easiest experience ever. The computer i.d. programs need some T.L.C.Cherylon T.
I had the best experience at the Uhaul than I have ever had. And I have moved ALOT! Moving is always stressful and as suspected anything that could go wrong, did. As I was standing in the office talking to my friend about something completely nonrelated, she had overheard that I was in the military. Without asking, The wonderful lady that was checking us out went above and beyond to help me through the hurdles I was facing. She did NOT need to do those things, nor were they in her job description by any means. She truly made my day and helped restore my faith in humanity. The world would be a better place with more people like her in it. Thank you so much!Bailey A.
Door spring mechanism would fully retract on the trailer and catch on the latch. This made it difficult to pulll the door closedKenneth B.
Customer did not leave a comment.ken B.
The invoice is complicated, doesn't easily add up,and has an unexplained charge.thomas M.
Customer did not leave a comment.David P.
Lynn was excellent and the van was what I needed and Worked out perfectly.Bryan T.
Customer did not leave a comment.ROBERT P.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.Patty G.
Customer did not leave a comment.Paul V.
Manager Lynn was great getting the rental truck I needed She was dealing at the time with family located in Florida and hurricane IAN She was wonderful to work withGLORIA C.
Lynn should get a raise!Daniel J.
Customer did not leave a comment.SCOTT M.
Lynn was amazing! Very helpful and friendly!Jeffrey K.
Lynn is AWESOME!!!CARISA G.
I was charged three times, we filled up the gas tank to where are the gas would not go any longer and it had clicked off the service represented had an argument with the foreman who was the driver. I paid a total of $469 has come out of my bank account For a two day rental this is not acceptable, I am actually very disappointed in the service that I get from U-Haul and I probably rent a truck at least one day a week. At this point I swear I'm going to take my business elsewhere this is ridiculous with the gas included I paid $600 for two daysdiana J.
Lynn is the best and so friendly, nice, and accommodating.CARISA G.
They were so helpful and nice!!mac M.
Customer did not leave a comment.Leslie Al Z.
Lynn was vey helpful. Good rental experience.Mark S.
Customer did not leave a comment.Matthew T.
FANTASTIC serviceJack E.
Customer service was execellent..Both were very helpful. LYN and Mike..Tokasa R.
I deliberately do not use a smartphone, yet the process relies on renters having a smartphone. I found this objectionable.RICHARD H.
Photographing my license and scanning the bar code was not well explained. More specific step by step instructions would be helpful.James B.
Very friendly and professionalMatthew W.
Great service as always - thank you Lynn!adolfo G.
Customer did not leave a comment.Carlos alberto J.
It was an awesome experience!!Vladimir M.
I was very pleased with my service and everything went smoothly from the moment I made a reservation on through the time drop off.Brooke M.
My experience with this U-Haul location was top shelf. The lady working went the distance to make sure my rental went thru and I was able to get the move finished on time.Randy S.
Lynn was FANTASTIC in solving all the problems of online reservations.rick G.
Lynne and her husband who operate this location are very pleasant to work withJudd S.
Had great service!Steven K.
Customer did not leave a comment.david B.
â€œOn-lineâ€ check out was laughable: told me my phone said I was at the wrong location. Customer service number dropped my call twice, so I just waited for the office to open. The office gal went above and beyond to help, but we both suspected the check out was too â€œtechyâ€ to work. I will go with Penskie if I need to rent again.FrederIck C.
Customer did not leave a comment.Tim D.
Customer did not leave a comment.LAURA L.
This location was very helpful taking my trailer return off my hitch and assisting with the process outside by the street. Office is very small and not always staffed with personnel on weekends. The women who assisted was very nice and calmed me down when i was ask to position the trailer by backing up which I refused to do. Her assistant did guide me to position it where they wanted it.Desiree P.
Customer did not leave a comment.Scott S.
The staff at this location go above and beyond to help the customers! They are caring and helpful! The truck worked out nicely and the check in and out process was super quick.Kelly S.
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