Customer did not leave a comment.Christopher Z.
Cameron Park Rent A Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I used the mobile 24/7 feature and pickup went well. However I had trouble utilizing the system to return truck. Took me 20 min of sitting in the lot trying. After taking the photos and filling out info it kept kicking me back to start. I finally just locked truck and dropped off keys assuming that's what I needed to do.Lynn M.
Customer did not leave a comment.Lisa M.
Job well done! Friendly staff and great storage location. Good selection of different unit sizes and excellent access to every unit.Jason R.
Customer did not leave a comment.Robert A.
Have a safe place to return blankets or any extra rented equipment, if a trailer is rented. Might as well purchase the insurance and keep the blankets.Diane O.
Customer did not leave a comment.James E.
I've never had so many issues renting a uhaul. I hope it was a Covid thing but hot dang. Getting the uhaul took hours and returning it took at least an hour.Clare H.
Great peopleCherylon T.
Customer did not leave a comment.Svetlana G.
Customer did not leave a comment.Kelly W.
Great serviceMichael B.
Your customer service person (Lynn?) was wonderful. Great customer service!Janie R.
Lynne helped me, she was very friendly, informative and helpful. She walked the van with me, pointing out important features and reminding me to return the van with full gas. I will continue to use Cameron Park for my rental needs.Laurie E.
Customer did not leave a comment.Robert H.
Our agent was amazing! She made booking a breeze and gave us a 100% stress free experience during a stressful move.John L.
Customer did not leave a comment.Patrick B.
During our phone conversations and on our agreement our drop off location was set as Solana Beach. When we arrived there, per instructions we called the appropriate number, only to be told that location did not accept trailers. We were told they tried to contact us, but they did not receive confirmation that we received this info, because we had not. We were told we then had to drive only an additional 7 miles to a different drop off location, but in actuality it was 17 miles each way. Very frustrating.Karen T.
Staff was very nice and helpful at pick up and for the return process.RICHARD S.
The lady at the front was really kind and awesome. There needs to be more people like her working everywhereWessam S.
Customer did not leave a comment.GENO G.
Had to jump the battery twice. The lady that runs this location, Lynn, was very caring and nice, but U-Haul needs to do a better job of maintaining the equipment...the second time it wouldn't start it left me stranded in a gas station, blocking the pumps, and I had to call for roadside assistance. They took so long to respond that my wife got there first and gave me a jump. Very upsetting...if Lynn hadn't been so sweet, I would have been VERY angry at U-Haul.Jeffrey W.
Have someone at the location that is experience with putting a tow dolly on and a person that is fit to assist putting a tow dolly on the vehicle.kimberly W.
Customer did not leave a comment.Doreen H.
Customer did not leave a comment.Patrick S.
Customer did not leave a comment.GARTH M.
All good!DARREN L.
Had a wonderful experience here thank you for making my moving day easy and hassle free. Extremely kind and friendlyDanielle M.
Customer did not leave a comment.Shaunden S.
Rental agent let me sit for over 5 minutes with no acknowledgement even though I had a reservation. She was â€œtoo busy â€œ on the phone.Fredrico B.
Easy scheduling of Van. Easy pick-up of Van. Easy drop-off of Van. U-Haul representative was helpful, knowledgeable and friendly. We would definitively use this U-haul location for our future U-haul needs.William W.
Lynn was extremely helpful. She did a wonderful jobGREGORY V.
Customer did not leave a comment.Ronson S.
Customer did not leave a comment.James M.
I don't remember the name of the lady who helped us but she were so kind and helpful, even super early in the morning! It was a great first impressionIsabelle M.
Lynn was a wonderful and efficient person to interact with. Very positive and welcoming. You have a good employee in herðŸ‘ŒJames A.
was clear, friendly staff, very easy process. Was surprised U-haul wasn't providing a covid cab wipe down service. but maybe that's not practical given the size of the typical vehicles. I had my own stuff and wiped down what would be high touchCarol T.
Customer did not leave a comment.Regina M.
Customer did not leave a comment.Gerald L.
Customer did not leave a comment.Rick S.
Customer did not leave a comment.Robert M.
The lady who Checked me in was rude and stormed off before completing the inspection on the truck. I explained to her I didn't have time to go put gas in the truck after which she replied â€œI can't believe youâ€ and proceeded to chew me out before storming off and going back inside. Never did she open the back of the truck or complete the process with me. After reading her remarks, she stated untrue facts. The blankets were never used and the truck was swept out before I returned it. I will never do business with this franchisee ever again, this is unacceptable behavior.Matt L.
Customer did not leave a comment.Harry K.
Lynn is fantastic! She works very hard to make sure the customer gets everything he or she needs.Rob W.
Customer did not leave a comment.Dan W.
I picked the van up after 12 on Friday. I was done early and turned the van in on Sunday at 1240. I was charged for BOTH a third day AND an after hours service fee. That seems excessive to me. Otherwise, smooth rental and good product, staff was friendly at pick up. In other words, maybe don't double charge your next customer.Patty D.
Customer did not leave a comment.Keith S.
Customer did not leave a comment.charles C.
Customer did not leave a comment.darren F.
Customer did not leave a comment.RICHARD H.
Customer did not leave a comment.DAVID P.
Staff was unbelievably in speed and competency. Will rent again.Paul H.
Service was excellent. I was very happy with the staff and the experience.Austin C.
Customer did not leave a comment.Ken P.
Customer did not leave a comment.Ernest G.
Customer did not leave a comment.Diana T.
The staff was very helpful. She was clear in communication. I appreciated her professionalism.Corinne F.
Customer did not leave a comment.Arnulfo G.
Very easy to rent/return. Pleasant experience!CHERYL R.
Customer did not leave a comment.CHRISTOPHER Z.
Customer did not leave a comment.JENNIFER H.
Customer did not leave a comment.PAUL H.
Customer did not leave a comment.Richard R.
Lin, the lovely woman at the front desk was so helpful! It was my first time renting a Uhaul by myself and she made the process so easy and was incredibly personable.CHALLEN S.
Very convenient. I did not have a reservation, but they had the exact truck I needed. No problems.RICHARD Z.
Very quick service and I didn't catch the guys name but he was very niceMaci P.
Customer did not leave a comment.David T.
Customer did not leave a comment.John B.
No one was at the location when the truck was returned in the early afternoon. No one would answer the phone. Left several messages, no response. No instructions about returns posted, no way to confirm return. Had to leave the key in an after hours slot. After several calls to the pick up location and general Uhaul line, received a call an hour later from a very confused guy named Gil, who confirmed the truck and key were there, but thought I was a Uhaul co-worker. This return was a total train wreck.SCOTT C.
All good, moving help from Tetris was also awesome!Matt C.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.Matthew A.
Customer did not leave a comment.Monique S.
Lynn was awesomeTimothy S.
Love being able to rent while the office was closed. Allowed me to keep working on my move. Thank you !!!!!!!!!Bradley L.
The gentleman who was attending the office for this location was very friendly and professional. Made sure everything went smoothly for me and I really appreciated him!Clint H.
Easy place to drop off! No issues at all!Misty O.
Was a long self check in process-would advise to include a what to expect checklist on the site. Nothing to do with the location which has always been wonderful.Kim G.
Customer did not leave a comment.Kathleen A.
Linda was great!Gary R.
Great service. The employee assisting me was pleasant and k knowledgeable.Ernest L.
The woman that assisted me was extremely helpful and friendly.Jamie M.
Customer did not leave a comment.Howard D.
Customer did not leave a comment.Alaa A.
Thank you for going out of your way in the rain!! Everything worked great! Thank you.Mark Z.
Awesome customer service, 10+ rating on the service at. the counter.Randall K.
Customer did not leave a comment.Hyung Min P.
Friendly helpful service. Will definitely go there again!Pete B.
would have been nice to find a place to parkTimothy S.
The roof corner of the truck had been damaged but cant be seen while doing a walk around. The truck leaked heavily and got most of our load wetMarvin B.
I had the pleasure of moving in the rain. Truck had a leak in the top. The people I rented from were late to open the building so I was waiting for a little while for them to show up. Truck ran great and did what I needed it to do!Layne W.
Customer did not leave a comment.Carlos M.
Customer did not leave a comment.Thomas C.
The pre-registration made it a much easier experience when picking up the truck.Stephen L.
Customer did not leave a comment.Cheryl E.
Customer did not leave a comment.William B.
Great customer service and easy access to the facility.Andrea D.
Absolutely the Best UHaul experience is the County!Carole L.
The check windshield water level kept coming on.Angela Z.
Addy this location the service was well above and beyond average.JIMMY Z.