Customer Reviews for Canal Used Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Canal Used Tire

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francis G. on

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No one was there at 12 noon. So i had to drop everything off. And then they put all this nickel and dime charges on my bill. I am not happy

Daniel D. on

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Customer did not leave a comment.

Robert P. on

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John M. on

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Uhaul was combined with a used tire location. Entrance was not clearly marked. it shared a building with a gas station.

Brenda M. on

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ann marie E. on

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My experience with the location was excellent; the owner is friendly and very efficient. My experience with the "Manager" of the Transportation Department was less than desirable. More than a week in advance I made a reservation to pick up a 15' truck at this location. I chose this location because it is a half-mile from my home. Two days before my pick-up date, I was told that particular truck was not available to me at that location, but that I could drive 16 miles out of my way to pick up the truck at a different location. I questioned why and was rudely told that I could confirm the pick-up or she, the alleged manager, would cancel my reservation. I advised her that I drive by my desired pick-up location daily and there were, in fact, two 15' trucks at that location and asked why they were not available to me when I made a reservation and reserved that truck. She advised me that the location I chose was only a drop off location. I'm not sure why that even matters. When I told her that she was forcing me to drive out of my way so that U-Haul could charge me more money for the extra mileage, she again threatened to cancel my reservation. I asked for a manager and she told me she was the manager. I asked for her supervisor and I again questioned why I could not pick up the truck that I reserved and that was clearly available at my desired location. At this point, she stated that because I only needed the truck for a few hours, she would change my pick up location and then she abruptly hung up the phone. Gee, thanks for providing me with the equipment that I reserved.

Brendan M. on

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Overall great. The key return instructions were a little lacking for this location, as there is both a drop off box and two U-Haul labeled combo-lock boxes. I had to call to clarify.

Rachel B. on

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Cornelia J. on

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Loryn F. on

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susan S. on

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I ordered blankets and there were none. No washer fluid either.

thomas C. on

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The person who assisted me was efficient, courteous and helpful. He demonstrated a professional attitude at all times.

brendan G. on

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Miranda D. on

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Pickup location was supposed to open at 9am. The employee did not show up to open the door until 9:50am. I was paying movers by the hour and this ended up costing me $150. Owner answered the first time I called and said someone would be there by 9:20. He would not answer any calls after that time.

brittany W. on

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Gerald M. on

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Experience was great, concise and to the point, in and out.

Anthony F. on

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The Gentleman was very professional and polite I would rent at this location again in the future.

Daniel L. on

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I was extremely disappointment with the pick-up process; representative was approx. 15 minutes late, and took another 15 minutes to process my paperwork. This delay caused me to be late meeting delay those people assisting me with my move, costing me additional money. This location was ideal for my needs, but the location could have been more visible. Again, the delay costs me more than expected with this rental. If you have any questions, please contact me. Dan Lucca

stephen B. on

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Customer did not leave a comment.