I wish the truck had cruse control.MATTEO S.
Customer Reviews for C&B Liquidations
(U-Haul Neighborhood Dealer)
Riverside, CA 92501
(Off 14th & Brockton)
Services at this Location:
- Mon-Tue: 8:30 am - 5:30 pm
- Wed: Closed
- Thur-Fri: 8:30 am - 5:30 pm
- Sat-Sun: 8:30 am - 2:30 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARK K.
U-haul is the go to place for so many reasons, the main one is that they are in the neighborhood waiting to help!!VERNON S.
They went above helping me by allowing me to bring back trailer toe same day and supplied lock to leave at site. Thank youEDDIE P.
Great service as always!CHUKWUFUMNAANYA A.
Customer did not leave a comment.STEPHEN W.
Customer did not leave a comment.BRANDON M.
I have already recommended this location for reservation and drop-off. Elizabeth was friendly, professional and made this entire experience a breeze. She is who answered all my questions and gave recommendations when I began this process. I would NOT change a thing about this experience when we do this again at year end.TERESA S.
Customer did not leave a comment.KURT F.
The staff was very good, and the Uhaul was clean. Unfortunately, the hose convection to the gas tank had worn through (looked like a repair of a broken line). We discovered this when trying to fill the tank...spilled a gallon of gas... Fortunately, we had only used the Uhaul for 20 Miles, so it wasn't a massive inconvenience, but I will check the undercarriage from now on!KIRK W.
Customer did not leave a comment.Daniel H.
The owner and the girls here always give exceptional customer service....Ashely H.
Customer did not leave a comment.JUAN S.
The employees at C&B were very professional and kind. Everything thing was as promised. They made my moving experience much easier. Thanks againMelissa C.
I rented equipment last weekend and this weekend I used it for the same amount of miles but was charged differently rates. I paid more this weekend than last for the same exact miles.MARIA E.
Customer did not leave a comment.DEVON G.
Customer did not leave a comment.JESUS R.
Customer did not leave a comment.ARTHUR C.
sales rep was friendly and well informedBARBARA R.
Great cerviceMAX C.
Customer did not leave a comment.Vickie B.
Customer did not leave a comment.VICKIE B.
Nothing needs to be improved on, the service was excellentron A.
Customer did not leave a comment.William R.
Sadly, I don't recall the woman's name. But the day time one is wonderful! Renting the Uhaul was easy.Lauren S.
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.CRYSTAL M.
Great customer service. The owner Orlando was awesome. He helped me with the trailer I wanted.RAMIRO C.
Customer did not leave a comment.BRETT B.
This location rocks. They always have the trucks ad vans I need. Today I rented a van to pick up stuff from my storage and the owner was so helpful and fast to get my paper work so I could go get my things. All my friends and family will be going to CNB liquidations for a uhaul rental. Keep doing what you doing guys.Maria D.
The truck was great. The tiny office was cramped. Computer printer so old and dirty that it wouldn't print the contract. My first and last time at this location.LORI S.
We had a 7am reservation, so we arrived at 6:55am. When we tried to use the online system to pick up the truck, it said we needed to wait until they opened at 8:30, even though we had selected the 24/7 mobile check-in option. I had a whole family of people ready to help us move, and we had to wait an extra hour and a half in order to get the truck and start. A simple email letting us know that the 24/7 check-in system was not going to be available would have be nice. When we finally were able to get the truck, the check-in person had difficulty getting us checked in and I had to ask her twice to wear her mask (which is required right now). She apologized for the inconvenience and said we could use the dollies without being charged for them because it was their mistake that we lost an hour and a half with the truck and had a bunch of people waiting to help us. At the end of the day, I returned the truck and was charged for the dollies. I have tried calling them twice to get this corrected, but they will not answer the phone. While the truck itself was fine, the customer service was less satisfactory.Alexandra H.
This is my second rental in three weeks. Orlando always helps me out with great customer service and have great deals on his merchandise in his store. He has different stuff every week. I will be back to buy stuff or if I ever need a truck to rent. I love to support small businesses and CNB Liquidation is the better than the big box stores and better prices.Maria D.
Customer did not leave a comment.JOSE M.
Can't think of anything right nowThomas P.
Customer did not leave a comment.Joshua N.
The owner Orlando and employee Natalie were patient clear and friendly would definitely recommend this location to anybody looking for moving needs. The truck was super clean they even gave me wipes to wipe down the steering wheel and door handles. I also found some items they were selling in the store I was looking for this item everywhere couldn't find it and they had it and I bought it. If you are moving definitely go to this location.maria D.
Customer did not leave a comment.JENNY A.
Awesome staff, very friendly and does what's right for the customer to keep the coming back to this location. Thank you for going above and beyond. ðŸ‘ðŸ˜ƒARNOLD D.
It took over an hour to get the dolly off the truck.STEPHANIE J.
We had an amazing experience with C&B Liquidations. We needed a truck in a hurry and they set it up quickly for us. Returning it was a breeze. Thank you for making a stressful day of moving easier!alexandria M.
Customer did not leave a comment.Veronica O.
Customer did not leave a comment.JOE P.
Customer did not leave a comment.LaTonia J.
I was charged 54 dollars over my original cost and I did not go over the miles I had requested. And truck was clean when I got back.ALEJANDRO M.
Customer did not leave a comment.Lourdes P.
People at this location were Great and fast to get me in and on my way.Joseph A.
Customer did not leave a comment.FLORENTINO N.
Good service !! The best people ever!!!!SHAWNICE T.
This location to pick up and drop off was really great! Didn't have to wait a long time to get equipment. I was in and out really quickly. Also great communication!Bryan S.
Owner was very accommodating to our rental schedule. He went above and beyond to assist us when the uhaul rental on Van Buren messed up our online rental.Armando E.
Awesome place to rent uhaul trucks! Super nice owner!ANGELINA W.
I was treated with care and concern from the beginning transaction to the end. It felt good to know that I was in safe hands. It made the situation easier for me. They are very understanding and accommodating. And I would definitely recommend them.SUSAN C.
Poor customer service Nichol is super rude she is not professional.Marvin C.
WONDERFUL customer service! The owner, Orlando, and his staff were very professional and so pleasant and helpful!LISA MARIE B.
Customer did not leave a comment.CLAY C.
Customer did not leave a comment.Lynda K.
Great team who works there. It was quick pick-up and return. Very friendly and it made the craziness of the move, go smoother. Thank you~STEFANI P.
It seemed very bad organization on the part of the reservation system because in my case there was a reservation for a 26-foot truck and when I went to the direction of picking up the truck it was not there, they sent me to another city to pick up the truck and that caused me more miles and they charged me the miles that was not my fault see I made the reservation wrongFILIBERTO A.
Great customer service. The pick up and return was so fast. I will recommend all my friends and family to C&B Liquidations.Ashely H.
Have a pick up truck.TONI W.
They are awesome and helpful! Went above and beyond for me, I highly recommend! Excellent customer service.Rhonda T.
I was impressed by how fast I was taken care of and would rent trucks there again.Arnold G.
Excellent job!!ALLEN H.
We've rented a few times now everyone is helpful and very friendly no need to go anywhere else's I will definitely use them in the furniture I highly recommend them Jose Luis ReyesJOSE R.
Excellent service and very easy check in and out. Rates are awesome!Jessica R.
Great fast service Will definitely continue doing With them!! Great deal of a rental too!!Jasmin A.
It was A smooth transaction from start to finish!! Very friendly and professional customer service!!Tamiko T.
Excellent customer serviceFlorence M.
Customer did not leave a comment.Cody C.
Had no utility dolly for me to use.Michael N.
Polite and efficient office staff.Bettie J.
Excellent Customer service. They had us quickly in and out of the rental shop! Which I like. I like no fuss paper work. The owner and employee were very knowledgeable and nice. I will be back to rent a uhaul again. Thank youKelly D.
Awesome online/ no contact pick up experience, no glitches. and when returning equipment staff had awesome customer service! would definitely recommend!Lorena G.
Customer did not leave a comment.Scott C.
Customer did not leave a comment.Lillian J.
Maybe offer a set amount of miles or unlimited miles as options..Victor G.
Customer did not leave a comment.Danny S.
This operation is small, but kindly.Christian S.
Although I checked in online we had to go through the entire check in process which took nearly 30 minutes. Additionally, we had pre-ordered 12 pads and they only had three pads in stock. And we had to go to a different place to get the rest of the pads. This is not a place you all should be using if they want to manage their reputation. They were in efficient confused and delayed our move by nearly an hour.Ken F.
The Owner was beyond helpful making sure that I knew everything about the truck before I left and made sure I had the right size truck for what I was moving! I will be back to this store 100% and will recommend you anyone that needs a truck for moving! Thank you!Cole W.
Great customer service above and beyondDavid A.
Customer did not leave a comment.Luis R.
Customer did not leave a comment.Adriana B.
Excellent customer service and professional staff, will definitely use this location again.RAY A.
Everything was exceptional. Thank you.Joseph M.
I would definitely recommend this uhaul place to everyone.it was very quick and easy and the owner Orlando was absolutely great he was very helpful in finding the best rates .excellent service and friendly staff this is the place you should go.JESSIE M.
Nothing! Amazing service! Thank you so much!!HOLLY J.
Great customer service and very nice people.Alvaro J.
C&B Liquidations made my transaction quick and easy.ALEJANDRO G.
Great service!Alejandro G.
Manager changed my checked in contract, resulting in a $159.00 overcharge. He blamed it on U haul. The truck appeared to have been cleaned with Armor all or the like. Overspray on the inside of the windshield I couldn't get off. Location office is just cluttered. No one at the location was social distancing or wearing masks as required by Riverside County.Lawrence M.
Customer did not leave a comment.Chance S.
Customer did not leave a comment.Bernie D.
fast and friendly..Timothy R.
Customer did not leave a comment.willy B.
No improvement needed Orlando provide excellent customer service. Definitely coming back for when we need another uhaul.MARSELLA H.
Customer did not leave a comment.Jackson K.
Thank you kindly, I had to move some stuff @ the last minute this location had the truck I needed along with great customer service, I will rent from this place again thank you ORLANDO.Kevin D.
Customer did not leave a comment.Guillermo S.