there was no one there we just dropped off the trailer and left. I called them told them what I did and everything after that was fineDonald H.
Customer Reviews for C&C Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reserving, pickup and returning all went well. Equipment was in good condition and trip was accomplished with no problems.Terry S.
Customer did not leave a comment.Josh G.
Customer did not leave a comment.Arlyce T.
Customer did not leave a comment.Gene M.
Customer did not leave a comment.mike M.
Deliver what is ordered not very happy no appliance cart and we placed in or order. They took bill but that didn't satisfy the need for the cart.??Rob W.
Customer did not leave a comment.MARK S.
Customer did not leave a comment.ALVIN M.
Excellent service. Everything was absolutely stress free and ready. Thank you!!Darcy D.
Directions should be more clear as to where to park.Lindsey M.
Customer did not leave a comment.Mark D.
Customer did not leave a comment.Timothy S.
Customer did not leave a comment.Gerald B.
Customer did not leave a comment.Nancy S.
Customer did not leave a comment.Angela S.
Customer did not leave a comment.Mike W.
Used an 6 x 12 enclosed trailer. Sure would be nice to have a jack on it.John Z.
Customer did not leave a comment.Heather H.
Customer did not leave a comment.Andrew S.
Customer did not leave a comment.Regina M.
I will never use U-Haiul again unless I have no other options. I made a truck reservation on July 19 for a 20 foot truck to pick up in Lincoln. I received a phone call about 24 hours in advance informing that there was no 20 foot truck in Lincoln and that I would have go to NE City or Omaha to pick up my truck. I said no way. I ended up having to drive 35-40 to Beatrice, NE to pick up a 26 foot truck which I did not want. When a customer makes a reservation that far in advance, one would think a truck could have been in Lincoln. To be honest I want my $75 it took to fill up the truck. I should not of had to take 2 hours out of my day to drive to Beatrice and add gas to Beatrice to pick up a U-Haul truck when I live in a 280,000 city.jeff B.
Great service very friendly. You can tell they are working on the property to make it better other then that highly recommend.Robert B.
Thank you for the excellent service!Annette and Joe P.
Jenn, was extremely helpful prior to and after my rental. Jenn was also, polite , helpful, friendly and very professional at all times. It was a true pleasure to meet her.Jim N.
Customer did not leave a comment.Craig S.
Customer did not leave a comment.Karla T.
Customer did not leave a comment.Rebecca H.
Customer did not leave a comment.PATRICIA C.
Customer did not leave a comment.Ron B.
Always great service!ANNETTE AND JOE P.
Great lady to work with. Very accommodating.Annette and Joe P.
Customer did not leave a comment.Jason B.
Customer did not leave a comment.Annette and Joe P.
Great lady to work withAnnette and Joe P.
Very nice was greeted immediately. Professional just overall very satisfied.Erik A.
Great friendly serviceAnnette and Joe P.
Customer did not leave a comment.Eric F.
Customer did not leave a comment.Jeffrey K.
We were contacted, both formally and informally, by Uhaul franchisee owners to drop our rented vehicles off at each of their locations. By the end of it, we were confused and wasnt entirely sure which direction to go. That said, the woman who ended up helping us was great to work with.Jamie K.
It would be hard to improve on the service and equipment I received from Jen at the Beatrice U-Haul.Tim H.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.Douglas C.
The entire process with U-Haul corporate was horrible! I should no of had to go to Beatrice when I was supposed to get it in Fby. Got me gas money a extra ride and 3 hours of moving timeLinda S.
The truck windshield was dirty, as was the cab. I swept the bed of the truck as there was debris from the last user. The pick up location is a "detail shop"; should have been a clean truck. The transmission dragged; the truck was constantly striving to find the best gear (but it was a FORD, after all...)Kathi P.
Customer did not leave a comment.TOM H.
Customer did not leave a comment.Joan W.
Jen does an excellent job of customer service. She is a strong attribute to your company. I had looked at the tires and commented to Jen that they were showing some wear but appeared to be in good shape. If I did not see the impending tread damage or feel it in trailer bounce I can not blame anyone else for not seeing it. I check tires at each fuel stop and never sensed an issue until I saw the bare belts as I loaded the car for the trip home.LEON J.
Customer did not leave a comment.Jake W.
Customer did not leave a comment.margaret E.
Customer did not leave a comment.Gabriel S.
I am so thankful that the owner was willing to drive 45 mins to pick the trailer up for me. The trailer was not clean, but was maintained. All lights worked.Leslie H.
I do not think any improvements are required.DENNIS B.
Customer did not leave a comment.THOMAS L.
Customer did not leave a comment.Monica C.
Jenn, the nice lady in Beatrice, was very helpful, contacted me the morning of the return and answered the questions I posed. The return was quick, efficient, and friendly.TIM H.
The sales rep was awesome she came down when she was close to rent me the truck however I have not received the receipt yet for what was charged to the card..MISTY F.
Manager but the wrong information on my contract and it ended up costing me extra money that I was not aware of.TRACY P.
Customer did not leave a comment.CRAIG Z.
Customer did not leave a comment.Mike W.
Worst experience ever. Reserve truck weeks in advance but there was no truck. Nobody called me, when I called there was no apology, lady wasn't even nice at u haul customer service line. Best option she gave me was to drive 90 minutes for an available truck--by that time movers were already on the clock because I had no advanced warning there was a problem with my order. I will strongly suggest to all my friends and social media following that they avoid you in the future. And I had previously been a loyal customer. This was ridiculous. The ONLY consolation was Jen at local office was sympathetic and nice.PATRICK E.
Customer did not leave a comment.Aaron R.
Jen was great in providing me what I needed for this trip. I highly recommend this location. :)GEANA B.
Thank you for being open and be so helpful I will return to you alwaysJENNIFER S.