Customer did not leave a comment.James R.
Customer Reviews for C&C Towing
(U-Haul Neighborhood Dealer)
Hubbard, OH 44425
(@ Rt 304)
Services at this Location:
- Mon–Fri9 am–5 pm
- Saturday9 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, easy and quick check in and check out. Also offers nessary products for moving needs.dennis F.
Great service when arrived. Would definitely recommend to othersdonnha S.
Customer did not leave a comment.Richard L.
Customer did not leave a comment.Crystal O.
Fast easy knowledgeable and friendly serviceAmanda B.
Customer did not leave a comment.Amber H.
C and C is my favorite location for pick up locally. They provide quick efficient and friendly service. 10 out 10 experience again today.Tyler M.
We were promised a $50 refund for the fuel level of the truck upon leaving multiple times. After returning the truck and contacting the location for the refund, she acted as if the conversation never happened. I would not recommend this location to anyone, solely based on the customer service.Clarise G.
Customer did not leave a comment.Green's F.
Customer did not leave a comment.Mederic L.
Customer did not leave a comment.Richard Z.
Great experience Thanksal R.
Customer did not leave a comment.Ken B.
Customer did not leave a comment.Ashley K.
Customer did not leave a comment.Kevin V.
Customer did not leave a comment.Kimberly D.
Customer did not leave a comment.Amy M.
Customer did not leave a comment.Patricia W.
Customer did not leave a comment.lou N.
We have rented from C & C in the past, the clerk (Calleen) there is exceptional. She is very professional and always very informative.DAVID C.
Nothing they were very friendly when getting setup for the rental, I was very happy with how I was treated.Joseph N.
Wasn't open at this location. Drop off was onlineAmanda P.
Customer did not leave a comment.Carl B.
Customer did not leave a comment.Julie G.
Thet were quality all aroundMary W.
Just make sure charges are explained properly. I was shocked to see I was going to be charged $197 when I was under the impression I would pay $122. But thankfully after review the charges were corrected which is why I will continue to use the location and refer to friends.Taneil J.
Customer did not leave a comment.Talonda E.
Customer did not leave a comment.Bernard G.
Thought I needed a smaller truck, but I'll be damn if I didn't fill that 26 footer up. Thanks for upgrading me to the bigger truck.KENNETH A.
As I was getting into the Driver's - door it was a Tremendous Step-up from the road to the Cab, at least 18â€!! (Whoooaa)!! A Small Running Board just -A foot long would make it a Lot- Easier for -Us to be Able to get into the truck without a Struggle or possible of Slip and falling! Other-wise everything was EXCELLENT!!! Thanks!!Stan A.
Customer did not leave a comment.nisa W.
Customer did not leave a comment.JAMES M.
Customer did not leave a comment.Lori R.
Customer did not leave a comment.James A.
Customer did not leave a comment.LORI A.
Customer did not leave a comment.SANDRA M.
They are always great to work withTYLER M.
Issues with drop off and pick up. Issues with truck transmission and ordered dolly, and when everything was addressed with reps, I was pushed around, rushed off the phone, told incorrect information, called a liar and still charged the ridiculously expensive cost of renting from U-haul. Never again will I use this service.Camray S.
Customer did not leave a comment.Michael W.
Customer did not leave a comment.VICTOR C.
Make your online check in flow better. I had to walk from the truck to the building back to the truck. Make the â€œscan barcodeâ€ the last step.Dennis J.
The actual facilities were great . . . UHAUL as a company was horrible, I reserved my truck over we week before I needed it, the DAY before (21 hours before to be exact) I was told "they don't have a truck to give me" (HOW DOES THAT HAPPEN?? UHAUL IS IN THE BUSINESS OF RENTING TRUCKS!!!), I spent that entire evening on the phone with various UHAUL reps . . . they said the "understood" my frustration, but were unable to help. The team I was talking to in Akron couldn't have been less helpful or more rude, I was hung up on 3 times (NOT disconnected, hung up on), they NEVER called me back as promised, I had to call them, they provided me NO options, NO contingencies. It wasn't until I went to your Austintown (kmart) facility where the young lady there, actually found the truck I needed at the Hubbard Facility and reserved it. --- I would love the opportunity to discuss this with someone from your customer servers team.Tom D.
Customer did not leave a comment.FREDRIC D.
Customer did not leave a comment.Brian C.
This was the third location I was changed to to pick up the truck. I ordered a 15 foot was upgraded to a 20 and ended up with a 26 foot. This made things very difficult as the drive way and parking lot I needed to load and upload were very small causing us to gave to move everything a much farther distance. The truck was muddy inside and they had to wash the inside since they just got it in.Michael S.
Friendly folks - very helpfulWilliam K.
Customer did not leave a comment.MICHAEL Z.
I wouldn't change a thing, my experience with you was exceptional. I highly recommend you to everyone. Thank you again I appreciate it your customer service and the wonderful equipment.KATHY P.
Customer did not leave a comment.NATHAN H.
Customer did not leave a comment.COLLEEN H.
I feel that I was overcharged. Billing charge doesn't add up to what is showing on my receipt. Inside the truck was not very clean, my father and I both commented on it when we were inside.Dennis M.
Customer did not leave a comment.Barbara H.
Customer did not leave a comment.TRACY M.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.Julio M.
I feel the service was very good. I needed the truck asap and the location and the size of the truck was perfect.Jeff S.
Customer did not leave a comment.Andrew B.
Customer did not leave a comment.Heather W.
Customer did not leave a comment.PAMELA G.
Customer did not leave a comment.LARRY J.
Customer did not leave a comment.bruce D.
Customer did not leave a comment.Gary H.
Customer did not leave a comment.ED H.
Customer did not leave a comment.DOUGLAS H.
Convenience in dropping off when no one was there over the weekend.Patricia R.
Great customer service. Very helpful and knowledgeable. Couldn't ask for better service.CATHY C.
Customer did not leave a comment.Yogeshkumar S.
Customer did not leave a comment.Todd C.
They were very helpful and got us out of there fast !Lee W.
Customer did not leave a comment.Frank C.
Customer did not leave a comment.Joshua P.
Absolutely nothing. Great treatment - very nice people. Made the experie nice very pleasant.PHYLLIS R.
Customer did not leave a comment.James H.
Customer did not leave a comment.RENEE F.
Customer did not leave a comment.DAN C.
Customer did not leave a comment.dale J.
very friendlyTodd C.
GREAT people to deal with. Would recommend to others.JAMES M.
EXCELLENT good locationAnthony P.
Very friendly customer service!KELLY F.
Very HelpfulStephen O.
Customer did not leave a comment.Phillip F.
There are so few rental offices in the area- no choice but to recommend it.Robert B.
Customer did not leave a comment.Anna Marie F.
Customer did not leave a comment.Cynthia B.
closer pick upwalter M.
Customer did not leave a comment.LOUANN R.
Customer did not leave a comment.Gregory S.
Customer did not leave a comment.KIMBERLY D.
Customer did not leave a comment.Katelyn M.
Best place to rent U-haul, fast, and easy!!Tom S.
I was not happy with your service. Overall it was extremely subpar.clint B.
Customer did not leave a comment.James H.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.BILL L.
Customer did not leave a comment.MARK M.
Customer did not leave a comment.MARLENE D.
Truck was out of alignment and tracked down the road at an angle and there was at lease 3 inches of play in the steering wheel. Also, on a 95 degree day, the air conditioning stopped operating after 60 miles of the 200 mile trip. It cost $110 in gas to operate this less than efficient beast. I ordered a 14 ft. Truck with three weeks notice and was told the day before my move they could only fine a 24 ft. Truck in my area. Had to travel 30 additional miles and take the time to go out of my way to get this truck. Not a pleasant experience this time with u-haul.Daniel D.
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