Customer Reviews for C&C Xpress Rent A Car

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of C&C Xpress Rent A Car

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Wayne P. on

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john A. on

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Don't let someone from way across the continent answer the local phone and attempt to help. They would have had me travel 80 mile by truck and ferry (costing hundreds of dollars) to rent one on long island, NY. I had to hang up on them and drive to the local guy and rent the one he had available all the time 10 miles from my home 2 mile further and there were 2 more. The place I ended up renting from was great. Maybe the corporate level should stay out of the location business. They are not good at it. I will definitely rent there again, but if anyone out of town answers the phone for them, I'll definitely hang up.

CHRISTINA B. on

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VERY NICE AND EFFICIENT!

Chrystal C. on

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Elissa V. on

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Amazing customer service will be back to this location if I need another uhaul and will recommend to a friend!! Thank you!

Jeff R. on

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Louis I. on

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ted R. on

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Nothing. I thought the agent was extremely curious and efficient. Thank you.

Robert P. on

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I wish I knew I needed an adapter ahead of time for the lights. Not sure if it was clearly noted when I made the reservation what was needed.

Todd S. on

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Excellent service even though i used the self check. I did have questions and he was happy to take the time to answer me and very polite and helpful.

matthew A. on

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Good experience, quick and easy check out

JACOB W. on

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tammy P. on

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Lourdes R. on

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Reed S. on

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Big Dave had me in and out quick. Great place.

Kelsey L. on

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The owner( ?) Manager Dave was SO nice, upbeat pleasant and could multitask like nobody's business!! Downside~ I can't believe I spent $200 and have to have the truck back by 7am Not even 24 hours When did that change? Service was great, policy NOT SO much. Sincerely~ Sue Evarts

Jesse S. on

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The place we ordered U-Haul was not there we had to go up rd and rent from this place. He was rude not helpful Spoke to us like we were children Arrogant n will never rent there again

Luis R. on

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Nothing from my end everything was excellent and professional

James K. on

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I felt the person interacting with me was rude and short. It wasnt the worst experience I've had but it was far from pleasant. The truck was great, it was the service that was the issue.

STEPHEN J. on

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Thank you for everything! It was outstanding service!

Kristen M. on

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Rolando M. on

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The truck auto lock function is a problem when the key is left in the ignition momentarily to hitch a boat or other towable items. It is very inconvenient to be locked out with keys and cellphone in the vehicle. Costumers should be informed in advance.

dave S. on

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samatha C. on

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WESLEY A. on

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The owner was very friendly, he was very accommodating to the customer, I will definitely go back .

Jeff T. on

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Thomas S. on

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Always a good experience!

Aaron B. on

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Manager running the U-Haul section was a straight-shooting professional. Would definitely rent from this location again.

George T C. on

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very nice guy helped hook me up

David H. on

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peter A. on

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Ted M. on

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David does an excellent job. He is courteous, professional, and very efficient. I would definitely use his Uhaul company again. Unfortunately while holding onto the handle getting out of the back of the truck in the rain, I slipped and sliced open the side of my baby finger along the metal corner edge next to the handle. I had to have eleven stitches to close up a fairly deep 1 and 1/2 inch gash. So, to help prevent other people from getting hurt, I recommend Uhaul either round off the metal corner edges near these handles or come up with another solutionI. I am happy to talk with anyone from Uhaul if you have any questions and send a few photos of my finger if it would be helpful. Thanks

Alisha R. on

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Customer did not leave a comment.