Customer did not leave a comment.Lisa S.
Customer Reviews for C&D Transportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Perfect service every time. I have used this location repeatedly, by choice!Jan and Henry K.
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.Michael M.
C & D Transportation is a good place to rent your U - Haul equipment. They are very helpful and friendly. Good Place.Greg R.
Customer did not leave a comment.Daniel D.
If there is budget for another employee would be good.Rosario W.
Customer did not leave a comment.Eugene B.
Customer did not leave a comment.Melissa K.
Customer did not leave a comment.James D.
Customer did not leave a comment.Eve L.
Customer did not leave a comment.Phillip B.
Super clean truck, and easy pickup and return process.Sean D.
Very easy to rent, friendly staff. Would highly recommend.Daniel G.
Customer did not leave a comment.Devin S.
Customer did not leave a comment.David P.
C&D did a good job. The problem was I had scheduled to pick up a trailer at Watco in New Albany, IN but when I got there they said it had to go to C&D. I did not receive any notification of the change in pickup location. 20 minute drive there and 20 minutes back. Frustrating.Grover K.
Customer did not leave a comment.Jessica W.
Customer did not leave a comment.Darin R.
Customer did not leave a comment.Kirsten R.
Customer did not leave a comment.Kristine A.
Was very helpful explained everything clearly to meKURT M.
This location rarely has what you need. you end up having to go up in size for the equipment resulting in, you guessed it, higher charges. That couple with the hidden charges really makes it hard for me to do business with U-Haul again. I rented an open trailer to move a few items for our son. I paid the insurance coverage on the trailer in case anything happened and when I pick it up the staff told me I would pay only the rental price and the insurance. Turned the equipment, got my receipt by email and found an additional "safe tow fee." Nothing was said about this at time of pickup or reservation for that matter. I mean, I bought the insurance to protect their property and they still want to charge me for making a safe tow. I did no damage to their equipment and maintained it well by towing it safely but they still charge a fee for me safely towing their shit! Makes no sense to me nor does it make sense to do business with them again. I recommend buying your own trailer. It doesn't eat anything and you can use it over and over free of hidden charges that make no sense. Have a lovely day.Mark N.
Customer did not leave a comment.Melissa L.
Great help.Mark G.
Customer did not leave a comment.david C.
Good customer service.TIM H.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.lezli B.
Customer did not leave a comment.Leslie P.
Customer did not leave a comment.Garland D.
Customer did not leave a comment.Julie M.
Customer did not leave a comment.Jackie R.
Very poor customer service.David G.
Customer did not leave a comment.mark W.
The man was very polite and took good care of us and fhe paperwork. He even waiting on my to get to the store after I got tied up in traffic. I highly recommend this store above othersKATHY J.
The truck was very outdated. The brakes barely worked, the headlights were dim, a backup light was out, and the fuel Guage was very difficult to determine how much gas to put back in.Sabrina P.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.David M.
Customer did not leave a comment.David M.
Nothing. The gentleman was perfect and even helped me hook up the transporter.Patricia B.
The customer svc tech who helped me online was amazing, friendly, knowledge and patient. The two guys at the store that I stopped by a day or two before to ask for help with signing out the truck on Sunday...were just OK.Peter O.
I return to use as Gil does a great job all around.Mark K.
Very friendly staff that takes pride in their visit. Equipment taken care of.Melissa J.
Customer did not leave a comment.JOSEPH P.
Customer did not leave a comment.Glenn K.
Customer did not leave a comment.Sara N.
Customer did not leave a comment.Craig T.
Agent was very helpful. Quick processing. Great experience.Craig T.
Customer did not leave a comment.Dan C.
Excellent service! Kind, helpful all the way through. Highly recommend.Christ K.
Customer did not leave a comment.Raymond S.
Customer did not leave a comment.kirk W.
Customer did not leave a comment.Steve H.
Very friendly & helpful.Carolyn B.
Excellent locationChristopher U.
Drop off was a breeze. Excellent and friendly service .Benjamin T.
Customer did not leave a comment.Jeremy D.
We were treated very well. Great people!!phyllis Y.
Maybe more of a selection of U-Haul equipmentKURT M.
The people are friendly and told Me if I finished up early and no one was around and put the key in the return slot ! If people would clean it out nothing else can be doneDonald D.
Dropped off after hours with online return, so I can't rate C&D. But the location was super tidy and convenient.Robert S.
Service, as always, was greatdoris L.
Customer did not leave a comment.Edwin Q.
Would rent there again.Glenn H.
Customer did not leave a comment.William L.
Customer did not leave a comment.Theresa D.
Customer did not leave a comment.DIANA P.
Customer did not leave a comment.jason L.
Insure that all engine lights, oil lights,etc. Are working and reporting well.ralph S.
Customer did not leave a comment.Ed M.
To be able to use the mobile login.. guy at uhaul would not let me use mobile login and gave me a different truck..William H.
Customer did not leave a comment.Hadley C.
Always a pleasure to deal with this locationGregory F.
Customer did not leave a comment.PAMELA O.
Overall the experience was great. My only complaint is the lack of details on the check-in when returning the trailer. No people there to talk with and I had issues with "location service" on my phone.Davey D.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.Juanita C.
Amazing service from the veteran, can't remember his name but he was great.David O.
Customer did not leave a comment.Veronica P.
The back end of the truck had not been cleaned out. I waited while the stuff was removed & swept out. A tire on the auto transport was very low on air and I was told to take it to a tire store in town to get it filled up. That took 30 minutes.brian C.
Excellent serviceRussell T.
Smooth transition. Very Accommodating.Sarah H.
Customer did not leave a comment.Dean C.
Great friendly service. What more could you ask for?GARLAND D.
Friendly and helpful staff, provided good guidance as I was traveling from out of town.Paul K.
Customer did not leave a comment.Denise D.
Customer did not leave a comment.Stephen W.
Customer did not leave a comment.Melinda D.
I was overcharged. My order confirmation stated my rental would cost $19.95 and was charged $29.95. I also opted out of any damage coverage and was charged $14. I will be calling to find out why I was charged more than what I signed up for and reserved.Emily W.
Refer to post aboveJOSHUA M.
manager rude --very rude to me on phone and yelled he did not know --what i did to get this cheap a rate!!!! the truck was partially swept out. warmed me loundly to return at 10 am -not 1 minute late! of course it was returned at 9:30 ,Brenda L.
Very friendly and professional. I will highly recommend this location. I first returned a truck to them in 1998 when I moved up here from Houston. It hasn't changed a bit. Love coming to someone who makes me feel at home. They made me feel like family! Bob Morrisonrobert M.
Please pave the parking lot. The hill going down is difficult with the truck. It was not comfortable driving on gravel.mark M.
Customer did not leave a comment.Brandon S.
Customer did not leave a comment.Richard F.
Disappointed there is no actual pick up process that does not involve going into the office as described by the U-Haul app. BUT they are friendly at this location. The trucks are spotlessly clean and well maintained!Mary MAUREEN M.
Customer did not leave a comment.James K.
Customer did not leave a comment.Carol P.