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Amy C
Customer Reviews for C&D Transportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent in every fashion..
ANTHONY BGreat customer service
Amy RGentleman was great and easy to work with. Also he is a Veteran like myself and deserves the respect.
Matthew KThe truck I rented had the airbag light on, meaning a problem with the clock spring most likely. While not an operational concern, it is a safety concern. Also the car transport trailer needed to have the ratchets on the tire straps greased. I could not get them to function properly and had to depend on younger men to operate them, both loading and unloading my vehicle (I’m a 70yo woman). I mentioned both issues when I dropped off the truck and trailer. The attendant did recognize that I was at my wits end and gave me a very encouraging and welcome “pep talk.” It truly helped!
DEBBI PNice
Lori HNo issues! Thank you for your service
CHARLES Bi have rented from other sources but i will never do that again. Uhaul will be my only go to
Kenneth PEverything went well . Want to think Cory the afm for finding one for me .
bill cVery bumpy truck, but well maintained and worked as it should. The office personnel are friendly and very helpful.
Andrew CI dropped the truck off after hours so didn't see inside the building or speak with anybody. So I couldn't leave those blank so I answered no since my options were limited.
BRIAN SFrom the staff to the equipment rented, everything was top notch! You can tell through their service they truly care about the customer experience!
Tiffany OThe only down fall is that the U-Haul system was down throughout the state, or maybe further. My friend and I had to wait around for about 3 1/2 hours till it came back on. Unfortunately we were out of state (7 hours from home) and it pushed our leave time to around 5pm (30 mins to load the bike that we had waiting next to the trailer) so we had a lot of drive time during the night that we were trying to avoid. This had nothing to do about the pickup location, but rather than UHaul system.
Shane SVery nice gentlemen. Have dropped off to him before. Pleasant every time.
DELISA CGreat service
Donald MGilbert always makes renting a quick and pleasant experience.
mary sNOT A THING WAS VERY WELL TAKEN CARE OF.
Joan BGood experience
jareth vGreat location, the staff is the best and well-stocked selection. Highly recommend.
Steven PIt was after hours so no one was there put the key in the drop and left.
ELMER WGreat service. Good people. Excellent.
Danny CI was charged a $25 cleanup/sweep fee that I felt was not justified but I did not contact the manager because I felt he was a great guy and if he felt it was justified, I would not protest.
paula bExcellent customer service, very friendly, and very helpful
angie kThis is a smaller U Haul location. It is a one man operation so things move slower, but the person on duty was pleasant and did a good job of handling the paperwork and the hookup of the trailer.
Doug WThe in person agent at Corydon, IN location was so helpful and so nice. He gets 5 stars!!
Karissa YThe trailer needs new tires and one maker light didn’t work. The right side is cupped out bad and it bounced bad. The other tire had a lot of dry rot.it kind of made me nervous hauling my Harley motorcycle.
kevin lWas not happy when I was charged an extra 19.95 from the drop off location for no reason….i feel someone should have called me first
Anissa GVery good service. Appreciate.
danny cAgent was great, helped hook up the trailer, absolutely will be a returning customer.
Scott GHe’s always there helps get u the truck and ready to go
JONATHAN APrice was crazy. And they tried to charge me for gas even then I brought it back with more gas than I took it with.
dustin sI set up the rental online was going to be $179 and when my husband picked up the truck they charged him $446. That is why I am now telling everyone I know not to use or trust u haul!
Raymond BService was great. I had talked to Mr. Duley yesterday. I wasn't exactly sure which day I would need the enclosed trailer. It had been raining. When my son and I got to the office, he was coming out, like he was going somewhere. He stopped and I apologized for not calling ahead to reserve the trailer. He went back into the office and got me all set up with the paperwork. I would recommend this company for any of their moving needs.
beverly mJust keep up the good work.
Michael WThere were several trucks identical to the model that I rented in the lot. However, he gave me the one that appeared to be in the worst condition of all. It was dirty, had damage all over, and had some mechanical issue with the steering. Worst of all, there was damage to roof above the cab. You could see some attempt was made to cover it up, but there were cracks that allowed rain water to run in and damage some of my belongings. Good thing I didn't have to drive too far!
Brent FNothing.....it was excellent!!
Michael WI really can't comment since it was a nighttime, after hours drop off so there was no one there to assist or check in the trailer. The property was roomy, which made it easy to maneuver and unhitch the trailer. There were a number of trailers there; looks like a nice facility, good selection, and good location.
Tracy MIt was super easy to find with plenty of spaces to park. Gentlemen there was super helpful and polite.
Alexander MWas overcharged
JACQUELYN BVery convenient to pick up and drop-off. Truck worked fine and no hassles - got my whole moving job done in a half day. Thank you!
Richard BNo improvement necessary. Thank you for making it so easy!!!!
LISA GIt was an easy process from start to finish. No improvements are needed, IMO.
John Hvery friendly and knowledgeable
chris cWorst experience with uhaul I’ve ever had. The clerk/owner was completely unprofessional both at pickup and drop off. When I dropped the uhaul off, I backed it into an empty parking space between 2 other uhaul trucks and walked inside to checkout. Once inside, the owner/clerk immediately started yelling at me and asking me if that’s the parking spot where I picked up the truck? I was completely shocked by the reaction, as the truck was parked very close to where I picked it up but couldn’t remember exactly where in the parking lot. I’ll never recommend or go back to that uhaul location again.
Cameron EVery Friendly and helpful!
Rachel C