Customer did not leave a comment.Jill W.
Customer Reviews for C&S Unlimited LLC
(U-Haul Neighborhood Dealer)
Broussard, LA 70518
Services at this Location:
- Mon–Fri8 am–4 pm
- Saturday8 am–12 pm
Special Operating Hours
- 1/30/2023: 10:30 am - 4:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Paid for 2 dozen furniture pads- got ZERO. ($20)Bart B.
Customer did not leave a comment.Kenneth F.
Great!!!!!! Nice folks, helpful! Will use them again!!Marguerite L.
Customer did not leave a comment.Thomas A.
Customer did not leave a comment.Jerry G.
The only problem was the windshield was very dirty. Once it got dark, I could barely see. Other than that everything else was goodSonja K.
Customer did not leave a comment.BETH C.
Everything was satisfactoryleonard B.
My return process went very smooth.Scott M.
Ratchet for the tire webbing was rusty and hard to manipulate. Aside from that, the car hauler worked as designed.Richard T.
Actual location on reservation did not have equipment and another reservation was made for this one as it was in stock. If not it would have been a 200 mile wasted trip.Keith M.
Friendly and fast service. Great service.Cathy D.
Customer did not leave a comment.Stacey B.
It was kind of in an odd location in a rural area.Ashley D.
Nothing! We were treated great!Jason B.
You have it on point. The process was quick and easy! Great, happy and helpful customer service reps!Judith M.
Nothing, she was very professional and helpful exceptionally with the urgency of my having to move my entire contents of a 6,000 sq ft home.Theresa S.
Customer did not leave a comment.Meagan M.
Customer did not leave a comment.john I.
The location and the lady who rented the truck were cool but, the fat cat was the best!Michelle B.
Customer did not leave a comment.Carolyn B.
The brake safety chain did not have a S hook on the end of it to attach it to the truck. Also the right rear running light was out.AUSTIN S.
Made my rental easy and smooth upon check out and return!HORACE T.
Customer did not leave a comment.William D.
Customer did not leave a comment.dorothy A.
The wait time on the telephone in connecting with U-Haul associates is entirely too long. After waiting for extended periods of time, I was transferred over and over again to associates who did seem to want to assist me. But, C&S Unlimited made the difference and I am grateful for that.KEVIN J.
Customer did not leave a comment.Raymond B.
Customer did not leave a comment.CATHERINE B.
Customer did not leave a comment.Kyle F.
Very nice lady that helped with the rental. All went smoothly. ThanksRoland J.
I was only 3 gallons shy of a half tank and git charged for 18.00 gallons of fuel. I am dismayed at the unprofessional character displayed here and will NEVER use them again.Alesa D.
It was poor because there was no internet service do to the a hurricane the lady that owns the location was niceHorace M.
Customer did not leave a comment.Scott T.
They changed the hours and were closed on Saturday.Danny O.
The truck was really loud like it needed a tune up, I was sent to this location because the dollys I requested were supposably not able at another location but no one called to verify what steps were at this location. My husband tried calling Friday when they sent us the email of the change to a different location and no one answered the phone but we assumed everything would be fine but The login was not working initially so it took almost an hour trying to get checked in because we were not informed yall were closed on the weekend and then we drive all the way home to find my dollys in the truck at all. This was absolutely the worst experience I've hadCalvin T.
Site was closed when I returned truck.Joanna D.
Your representatives were efficient, knowledgeable as well as kind, helpful and I certainly appreciated there service.Gloria F.
Customer did not leave a comment.Eric M.
Customer did not leave a comment.Kevin R.
Customer did not leave a comment.William W.
Everything was done for me, so I don't know of anything else that they could do!!! Great customer service!!!Elizabeth L.
my only complaint is I order a 26' truck, the day before i was schedule to pick it up they stated they only had a 20' truck. i had already lined workers up, so this cost me double the price with gas, mileage and hourly rate. I would have been better off getting a third party service to move me.Keith D.
The lady at C&S Unlimited was very courteous and professional.BRIAN M.
Customer did not leave a comment.Melanie B.
Customer did not leave a comment.Marilyn G.
I reserved a U haul at the Ambassador Caffery location and when I went to pick it up I was advised the people that rented the truck did not bring it back. So I could not rent the truck and there was no other trucks to rent, the lot was full of trucks, I asked about those trucks and I was told those were reserved. I told them I reserved a truck but I had to go to another place, that they found. I also said why reserve a truck if I could not rent one when I go to rent one. They could not give me an answer. The place I went to rent the truck was very helpful, my experience there was very good.lloyd H.
Customer did not leave a comment.chris B.
Make sure the equipment is repaired before next customer comes in to rent !glenn V.
The equipment was not properly maintained. As we were driving on I-10, the windshield wiper on the driver side completely broke off while it was raining.Raven W.
Customer did not leave a comment.Michael Y.
Customer did not leave a comment.Yolanda Y.
Customer did not leave a comment.Gavin S.
Customer did not leave a comment.brittany G.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.CLES C.
Very nice and helpful.donna P.
Truck broke down a few miles after getting it. Lady in the office acted like she had no clue about anything that happened with the truck over the weekend. Contacted UHaul itself & they were SO helpful with making things right. Would rent from UHaul again, just not this location.Zachary L.
Customer did not leave a comment.Shani J.
Customer did not leave a comment.Ray L.
Not change my location pickup.lisa S.
Very nice and professional staff. ThanksChristopher O.
Customer did not leave a comment.James Allan H.
Excellent customer service. Felt very welcome and she was very detailed on all the info about the transaction.James T.
Owners tried to talk me into canceling the day of my rental after telling me it would ok to bring the truck back a little late weeks agoBrett H.
My husband and I went to pick up the trailer. Upon arriving, we were told that we had to hook up the trailer ourselves. My husband had a triple by-pass heart surgery last year and was not able to totally pick up the trailer, even with my assistance. When he returned to the lady inside asking if she had a jack we could use, a large burley man came out and helped. I don't really know if the trailer was checked for cross-country travel. The one we rented several weeks prior was not ready for such a long trip and had two tires that had to be changed; we had loaded the trailer the night before and upon getting ready to leave the next day, we found the tire issue. My husband and I have made seven trips from Lafayette, LA, to Clermont, FL, since this past Christmas; we rented trailers each time, plus a truck on one of the trips and had no other problems. Thanks for making this company such a great asset to our moving society!John D.
Customer did not leave a comment.David R.
Customer did not leave a comment.David R.
Customer did not leave a comment.Christian B.
We had a little problem with the website adding extra option, but the owner was able to make a phone call and I was on my wayCLYDE O.
Customer did not leave a comment.carol G.
Drove 73 miles, put 7 gallons in truck, was still charged $15 for additional gas...guess u need to improve efficiency of these trucks...3.8 mpg...pretty fishy to me. Feel taken advantage of!Bobby F.
No one was therePatrick L.
Customer did not leave a comment.Raymond B.
Nothing! They were friendly and courteous and went out of their way to be helpful.LISA M.
Very nice and fast.Don G.
Customer did not leave a comment.Katherine M.
Customer did not leave a comment.Clint M.
Everything is excellent!MELISSA P.
Customer did not leave a comment.Donna M.
This place is excellent! I needed a uhaul at the last minute (literally at that exact moment) the reservation took 10 mins to make online.. When I called to inform the company I was coming the owner stated they only do ahead of time reservations on Saturdays and he was not there but he informed me that he would be on his way to the office in order for me to get the uhaul! I was soo exited bc I was in the process of moving to Houston at that momentamistic F.