Customer did not leave a comment.WILLIAM W.
Customer Reviews for Cane Creek BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Anthony Y.
Customer did not leave a comment.Todd D.
The last time I rent a uhal it's been bad. Very disappointednick B.
Customer did not leave a comment.Janet L.
Customer did not leave a comment.Cynthia M.
Customer did not leave a comment.MATTHEW K.
Friendly staff was very accommodating even with the added stress of fuel shortages! Thank you to allWILLIAM M.
It was easy. No problems. Hooked up and rolling in 10 minutes. I would definitely recommend and use this location again.PETERRAYMOND H.
Nothing everything went goodWanda C.
Customer did not leave a comment.David S.
I've always rented Uhaul and never had a problem with it thank you.MARTHA R.
Originally reserved a truck at Hubbard Dr in Lancaster SC. After an hour wait with no one arriving had to make other arrangements. BP location is always top notch service and experience. After this experience will be using a different truck rental service.BYARD H.
Customer did not leave a comment.Bret F.
Customer did not leave a comment.Dan L.
Customer did not leave a comment.Cristhian A.
The folks at Cane Creek were an absolute pleasure to deal. I will certainly rent from them again and would gladly recommend them for your U-Haul needsMatthew R.
Just better communication with reserving the truck. Everything after that at this location was excellent.JUSTIN G.
Truck filled with ashes/ severe smoke/no washer wiper fluid/ a/c worked intermittentlytoni D.
Customer did not leave a comment.HARRY M.
Customer did not leave a comment.ALAN A.
Customer did not leave a comment.PETER T.
The lady who helped me park the trailer at the drop of location was wonderful and helpful and I appreciated her friendly demeanor.Elias N.
Customer did not leave a comment.GIOVANNI S.
Customer did not leave a comment.Anna L.
Listed as a BP in the app but was a Citgo.Kevin M.
When I returned the truck I made sure the gas was at the same level as when I picked it up. The problem is the gas gauge stuck at 1/2 tank so I had no idea i was way over filling it. Instead of filling it just over 1/2 a tank I filled it up and cost myself allot more. I was told there was nothing that could be done about it. They were helpful and friendly but it was frustrating after all the money I had already spent to move I lost even more because of a sticky gauge.Keith W.
Staff and location are amazing! I rent a uhaul once a week (at least), and never had a complaint with this location. I did have an issue with this trailer, but it was to not fault of the location, nor their staff. Luckily there was no damage to my vehicle nor the trailer so I did not feel the need to make a claim. However; the trailer did unhitch itself TWICE- once on the freeway. The latch of the trailer seemed to be crooked and would not latch onto the neck of the ball. Terrifying experience. Staff did check everything and it all seemed to be normal, just a freak accident, I guess? I told the staff and they're were very helpful.Iris A.
Customer did not leave a comment.KERRI D.
Friendly people who dropped what they were doing to check me in. They also had a gentlemen help me drop trailer. They do a great job. This is the 3rd unit I've dropped their.Luke H.
It was fine for what I needed.CLIFFORD W.
Nice peopleBRIAN S.
Customer did not leave a comment.Patricia G.
Staff was friendly and helpful. Totally satisfied with the service I received. Check in was a breeze.Tom W.
Customer did not leave a comment.TIMOTHY M.
They were great. But I won't recommend UHAUL at all.William M.
Customer did not leave a comment.Richard G.
Awesome people, quick and fast! Definitely will be going back!NICHOLAS G.
Gas station was filled with maskless patrons (not one mask in about 15 people), the location did not even encourage safe COVID protocol. No signage on the door. Employees did not wear masks either. No social distancing. I felt very unsafe picking up my uhaul.DEREKR S.
Your location was closed when we dropped off our trailer at 2 AM. Therefore, some of the questions we're not applicable.JOSEPH M.
Customer did not leave a comment.Petrina O.
Driving the truck we were giving was a miserable experience. Felt like driving on potholes the entire trip. Won't be using U-haul again.Carl M.
Customer did not leave a comment.Ralph G.
Customer did not leave a comment.Ralph B.
Customer did not leave a comment.DARRYL G.
Customer did not leave a comment.Johana V.
I dropped the truck off at 9pm. The location is remote and the lengthy return process (taking pictures etc) was a little scary in this location.Michael R.
Customer did not leave a comment.daniel J.
Customer did not leave a comment.Alexandra L.
Customer did not leave a comment.WILLIAM M.
Customer did not leave a comment.PHILIPRALPH G.
Customer did not leave a comment.James A.
I noticed after I got on the road that the hood of the truck was unlatched.KRISTOPHER V.
All goodandrey B.
Customer did not leave a comment.Susan A.
Customer did not leave a comment.Thomas M.
Quick - in and out fastLisa H.
Customer did not leave a comment.Perez L.
Customer service non existantnorman D.
They didn't put our dolly on the truckELIZABETH L.
Customer did not leave a comment.Joseph Scott P.
This location always does a great job!Russell H.
Customer did not leave a comment.Jeff B.
ii took me 10 min to drop off!!!Jim P.
They treat me like family.David K.
every thing was fineHERBERT M.
Customer did not leave a comment.JOHANNES F.
Customer did not leave a comment.Tamra M.
Courteous, quick and very helpfulJOSE C.
Customer did not leave a comment.Federico S.
Customer did not leave a comment.James K.
Had to sweep the truck out when i picked it up.Alan F.
They are really awesome and friendly!Justin P.
Well organized and very friendly individuals. Everything was on time and smooth process, Thank youPedro G.
The location was very helpful and made the return process as easy as possible.Don C.
Friendly and professional service... thank you!TERESA S.
Customer did not leave a comment.Angel R.
Very professional and courteous.Joe P.
It was a smoky gas station with very little help to get things together. The attendant was pleasant and did a good job getting the paperwork together but could not help with connections and getting the equipment ready to go.Richard H.
Customer did not leave a comment.William Y.
Customer did not leave a comment.Dave O.
Customer did not leave a comment.Robert H.
Not a thing, everything was great!Marcus K.
Customer did not leave a comment.Lyman W.
Customer did not leave a comment.Justin R.
Customer did not leave a comment.TERESA S.
Lady at the front desk did not get her name very polite very busy and still gave great service and information. U-Haul and rental storage White Lane Bakersfield.MONIQUE J.
Customer did not leave a comment.Tom W.
Customer did not leave a comment.STEPHEN W.
I was given a different price over the phone. There was one woman who was kindof helpful but man who incredibly inappropriate.BARRIE H.
Customer did not leave a comment.Jose M.
Customer did not leave a comment.Dave G.
I called at 7-20 and I was told that the lady will be there till 8-00 and after that I can drop off the vehicle remotely. I got stuck and reached to return the truck at 8-30. Today morning when I receive the final bill I was charged 21 dollars for late processing. This is unacceptable specially because she never mentioned this when I called in. I will look for alternatives from next time.Sabuj S.
Customer did not leave a comment.Mark Z.
Experience was exceptional! I hate that I don't know her name but the lady that assisted me was so friendly and helpful. Will definitely use again in the future.SHANON C.
Customer did not leave a comment.DALE Z.
Too far from my place and very narrow country road.Vishal P.
On line App and local return signage stated to leave keys in return box - at 930 PM in the pouring rain, no key return could be found - I finally had to lock the truck and leave the key inside an unlocked storm door at the front entrance to the store. I did call early next morning to verify they did find the key which they did but the lack of a return caused a lot of stress during the return.BENTLEY J.
Hire experienced people. Teach them what DOMESTIC VIOLENCE MEANSVICKIE W.