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Jeffrey D. K.
Customer Reviews for Captains Choice Marine LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Folks did good job. Move went without a problem. Very happy with rental of box van.
JAMES NEIL D.I can't think of anything to improve the service. Abby, the sales associate, was great!
Gregory B.They was rude and tried to make us pay more for gas that wasn't in there
Mathew William H.Used the 24/7 Truck process and returned the truck after the location was already closed. It was easy to find, easy to park the truck, the key return box was lit and visible as I was returning around midnight.
Sherri S.I scheduled a trailer for pick up in Waters Mi. They did not have one so I had to go to Bel-Air to pick it up and return to the same location or pay a 60 dollar drop off fee
MICHAEL DUANE H.I did not receive my dolly, I didn't need it though so that worked out. Otherwise, the woman who helped me was super kind and was very helpful.
Kaitlin M.Nice friendly people.
Daniel R.Excellent location and staff
William K.The tire blew on the side of I-75. When someone finally came to fix it (4.5 hours later) they said they were surprised it was not a double blow out as the other front tire was 2/32 away from being illegal to drive on. I contacted the rental location and they were less than unhelpful.
Austin H.Amazing customer service. Defeated my expectations
Holly W.The trailer was definitely outdated and old. It rode smooth but not well over bumps-loud. Marks are all recorded but an older trailer for sure.
KATELIN MARIE D.Great service, really nice guy who assisted me and made the process really easy.
VICTORIA LYNN S.They were amazing
DOUGLAS ALAN G.Cut the customer a break that is returning to same rental location ! Or same day returns.
THOMAS PATRICK W.Process was very easy. I would highly recommend Captains Choice Marine.
Craig D.Everything was wonderful! The whole experience went very smooth and I would absolutely rent from them again! Thanks.
JANET LYNN L.