Tiffany was the best and was able to extend my rental. Great customer service!
JEFFERY P
Customer Reviews for Car City of Conway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great staff, very friendly
ANTHONY RThe location was very difficult to find Google Maps didn’t recognize its location. There’s no indication that it’s a UHaul location by the business name
Barbara BHighly recommend this location, They are very pleasant to deal with…
ANTHONY RGreat friendly staff. Made everything easy.
DAVID LTiffany is great. How accommodating. We had a trailer reserved at another U-Haul location when they cancelled on us as the last minute. Thank God for Tiffany. She rented us a trailer the same day I called with the emergency situation. That girl deserves a raise and a management position, she really knows how to treat customers. I will always rent from her location on 501 as long as she is employed there. If management can't see the excellence in her, then shame on them. She's one of a kind.
Thomas CThe place was closed when I got there. There was no one to talk to.
Jason MBe sure your trucks are not leaking oil. They need to maintain maintenance.
Anthony HGreat service
Janice CThank you 😊 Excellent customer service
Teanna MI had no problems with the staff or equipment. Got er done! Thanks, Brad
Bradley MWe really didnot deal with anyone just parked the vehicle and put keys in the lock box. There was plenty of parking and they had a dumpster to trash from the truck
Lawrence HNone
Camilo FBecause we was over charged
Peggy SDropped off after hours and called in the morning. They had already processed the trailer. Very friendly and efficient.
Dale LOutstanding Staff. Very Polite. Explained everything. Hugs, Thank you. God Bless.
roger sTruck was a little dirty inside but not a big deal. Truck ran great! We returned the truck with more gas then when we picked it up, would be nice to have a small refund for that. The man at the pick up spot was super nice and helpful as well. Thank you.
JASON DStaff are always very helpful and easy to work with when renting a Uhaul.
Shannon GVery friendly and helpful.
Shannon GThey didn't include the dolly that I requested and paid for!!!!
MICHAEL MThere was no one there to accept return of truck. Had to go online to make sure was checked in on time to not get late fee.
rick bWhen I got the link for the return, I don’t think they sent me to the closest location.
charles rThe young lady was pleasant and helpful. I have rentedfrom this location before and will do so again when I need use of a trailer.
ROGER PDid after hours drop off, no people involved, that’s why gave average rating, no problems or complaints
Kevin VWheels are like riding on squares instead.
Susan HKeep up the excellent service!
Eileen WI dropped off after closing, but my experience with them a few weeks ago was amazing. Helpful. Courteous. Clean safe area.
Tammy PNo one to disconnect the trailer. I strained my back removing the equipment.
Steven LDid after hours drop off. Location is on main road, so safe, and convenient to two self storage businesses.
David WTHE GIRL WHO RENTED THE TRAILER TO ME WAS PROFESSIONAL, and very helpful ! the best
tom kSo thankful for such a smooth experience and amazing customer service! PQ in Mephis was so kind and informative and helped make the process so easy and smooth. Excellent customer service and our Myrtle beach pickup was amazing as well! Thank you so much!
Janeen AThe location helped me secure the trailer to my car. Everyone was very friendly and helpful!
Mary BI was very impressed by the office staff. They were very friendly and extremely helpful.
Kevin Mtiffany was most helpful
CHARLES DFriendly people at pick up. Easy to talk to.
Charles KTiffany provided outstanding customer service and was able to transfer my reservation to a much more convenient pick up location for me.
Michael HCustomer Service person was. Chewing or eating when I called twice.
Tom CHelpful staff! Helped remove trailer from hitch!
Karen GI was a 24/7 pickup but could not get my internet to work . They were not open yet but there. They helped me anyways . Had me come in and got me my truck . And I was on road in less than 15 min. There was few things that need adjustment on my reservation and she took care of those too. Great and very friendly UHaul lotcation .
Ruth PQuick and painless. She was standing outside when I pulled up. She advised me to drop the trailer next to the others in back. Drove back up front and she said thanks for using Uhaul, I was all set.
George BAll contact was over the phone and was a pleasant experience.
Karl INothing!
Harold G