Customer Reviews for Car Time

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Car Time

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Britt P. on

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Customer did not leave a comment.

Charles H. on

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Nothing. Friendly, helpful staff. The hardest part was all my relatives telling me not to drive and tow, that it was dangerous.

Robert D. on

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Osniel P. on

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Good place!!

Alisa P. on

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They are very rude and make you feel uncomfortable. They did not tell me a time to have it back by and charged me an extra day when I brought it back. They are not professional at all.

Michael A. on

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Clerk on return was nasty to my wife. Incapable of printing a simple receipt. Rude. We will NEVER be back to this location and we have THREE more $1700 trips to make. Get rid of this clerk or perhaps this location - throw out of the UHAUL system.

Raymond G. on

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Deborah R. on

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Truck very old...didn’t trust it. Glad I wasn’t going too far.

JOHN M. on

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Very reasonable

Gwendolyn D. on

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The representative was very helpful, friendly, and professional...

robert B. on

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Clifton C. on

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Jeffery B. on

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Just need more space and the night drop offs would be nice.

Stephanie M. on

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david V. on

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BRIAN D. on

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It didnt take very long to return it and i was on my way. Very friendly also.

Hanh D. on

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None

Hope S. on

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Patricia A. on

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Nathan P. on

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Great Customer Service

Hector C. on

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Cara B. on

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rodger B. on

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Christopher S. on

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Employees were super helpful. Location was in a good location. But, it was very crowded with used cars

kevin W. on

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KYLE A. on

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Virginia S. on

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craig P. on

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Vere O. on

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Brenda S. on

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JOHN M. on

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One of the best rental truck experience I have had . The service was excellent.

Roxana G. on

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Bill J. on

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The best!

John F. on

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Scott T. on

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Customer service was excellent and the convenience of leaving my personal vehicle in a secured area overnight gave me peace of mind and made our move less stressful.

George G. on

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Third time used them. Nice folks. Very friendly and helpful

mark T. on

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Brian L. on

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Second time i rented from here, easy and fast enter and exit...

Roy P. on

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Just keep doing what you doing

Daniel M. on

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George G. on

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Anthony C. on

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David L. on

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This was the most prepared and efficient UHaul location I've ever dealt with. Two thumbs up!

Brett U. on

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The staff was great. The Uhaul website went down in the middle of everything which caused several delays.

Frederic B. on

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Marc S. on

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robert S. on

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Janis L. G. on

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phyllis P. on

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They were so nice!!!

Bonnie M. on

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I ordered moving blankets - they were not on truck - still waiting on refund. Customer service on the phone is HORRENDOUS.

Melinda H. on

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The backed is on unhooked the trailer and we were on our way

Randall W. on

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Helped my move to be hassle free, appreciate the service.

Frank A. on

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Jason H. on

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Did not have the correct size truck I reserved. This added extra trips, time and cost to my move.

stephen H. on

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Jenny D. on

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Mireya R. on

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Sandra T. on

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Lyza N. on

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Customer services very poor, charge more than we talk with a customer service by phone. Location smell so bad (Cigarette)... The truck was clean but spend too much in gas.

Ken A. on

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Over charged for fuel. U-Haul employee did not say a word and he had a attitude..After moving for last 10 hours not the type of service you want to see.

CHARLES F. on

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Eric F. on

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Place was dirty and service professional wasn’t professional . Was not honest about fuel in truck and passenger tire was left without any tread on the outside of the tire.

Daniel C. on

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Ronald D. on

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scott K. on

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John G. on

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richard S. on

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nelva D. on

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Tracy L. on

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Great place to use

MAX D. on

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Drop Off Location was easy find, the manager was friendly and helpful..

cindi C. on

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Very satisfied with service.

Diane S. on

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thomas C. on

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Super easy drop off. Everything went great.

neil D. on

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Richard G. on

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Needs a clear sign at location entrance.

ALYSSA L. on

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I paid a lot of money for truck thinking that I was going to safe money with this , instead in the 95 got pull over for cops because the trailer lights weren’t working , good luck that they let me go and fallow me to the next exit , where I call road heap and they told me to wait an 1h or more , my wife being super upset because we weren’t going to make it on time to the moving appointment on my building in Miami I try to trouble shoot the problem and I found a blown fuse , I had to unhooked my car and go and get it at advance Autoparts 20$ more I wasn’t specking , then I call to said I solve my problem and I keep going , then people where changing lights to me and I pull over aging , and the trailer lights where falling again, so I try to fix it again , no result so I turned the light of my car on the dolly so I can keep going , then I arrive here effectively late and no where to park the truck with all my stuff , I call and ask for a place , when to that direction and it was closed , so then I call Againg and a nice lady was trying to help me because the second address they gave me , close by my house where letting me park the truck for the night but with the conditions of leaving the keys , wish having all my stuff Inside and after they told me that 2 trucks have been stolen from there I said NO , the lady on customer service where trying to help me to find a place where I could park my truck safely and go to my apartment to sleep but , you guys where not prepared for a case like this and I had to sleep with my wife in the truck , parked at 4am and where they wake me up at 6am asking me to leave , so well after all this I want my money back , for the trailer and the truck

Desaray E. on

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Dwight J. on

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RONALD S. on

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Ty M. on

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KIM W. on

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The drop off place was a mess.. used car lot/mechanic lot... not real sure but beware of dog signs hanging on Office doors... dobermain setting with attendant behind glassed window... not the facility I want to do business with. Very surprised it was a Uhaul drop off.

PAUL S. on

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U-Haul, as the name implies, means I do the work. You provide the trailer. So in the area of Bunnell, FL, where there was no "one-way" rental available in my desired size, why should I have to be forced to use something else, especially when the trailer I wanted was right next to trailer I was forced to accept? Then I have to run to different stores to find a 2-inch ball, when this U-Haul store had empty shelves. It put me an hour behind schedule and in a bad mood. You need better coordination among stores since most moves are one way if there's only one trip. Not a good experience and or a good impression of how your business works.

Robert C. on

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Nice people down to earth thank you

Casey G. on

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NAM H. on

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Rusty old trailer, scratch my wheels

larry Y. on

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All's good

Teri M. on

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Steven N. on

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Best UHaul experience I ever had...

John T. on

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tyrone W. on

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I don't know

Federico U. on

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Mary C. on

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Jennifer B. on

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The manager was late. Asked me to do 2 separate contracts when I already did express check in. The truck cab floor was dirty, the ramp latch was broken, and the truck gas was not at the 3/4 mark, and he gave me 23 not 24 blankets. I was 1.5 hours to process.

Eric I. on

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Nice truck with clean outside and cab interior, but there were some pieces of something that looked like hay in the cargo area, including up in "grandma's attic". There were also 2 B-I-G cockroaches (dead) that of course got discovered by girls who were terrified of them. Overall, a very good experience - but the cleanliness of the cargo area was not up to snuff, and the reservation / confirmation system was AWFUL! Could not even find out where we were picking up our truck until less than a day before rental so we had a lot of anxiety and fear there would be an issue getting a truck. We were told we would be called a couple days before the rental date with pick up details, but no one called. When I called the national number, the phone support was not all that supportive and friendly.

linda S. on

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Very professional yet friendly

larry Y. on

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Its gated so after hour drop off is not offered. Other than that good experience

Chris F. on

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Roaches in the blanket bag when we opened it. Truck cab full of sand and dirt from previous use. Very dirty and gross.

Richard J. on

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Tracy B. on

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Victor P. on

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