Customer Reviews for Car Works Of Knoxville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Car Works Of Knoxville

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CHRIS H. on

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hey took care of our needs and didn't try to oversell us like other places highly recommend them and will use them again

mike B. on

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Great to work with. Always willing to go the extra mile for customers.

Michael B. on

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Professional as usual!

Spate A. on

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Customer did not leave a comment.

Brad H. on

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Problem wasn't so much location as UHaul. I picked up after hours and everything went wrong. UHaul app kept saying I was at right location then said I was at wrong location after I located the truck. Wouldn't upload pics half the time. Wrong combination to get the key. Had to call for assistance which put me on hold for 45 minutes. Still had problems uploading info and all they could say was the system was very busy. Took a total of 2 1/2 hours to just get the truck checked out. If I wasn't on a moving timeline they could've took the truck and shoved it where the sun doesn't shine.

MATTHEW H. on

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Very nice people, helpful, and knowledgeable

CHRIS S. on

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The staff was efficient and helpful. The process for returning the truck was very smooth. My overall experience with U-Haul was excellent.

Damiano B. on

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Steven C. on

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Provide a more obvious parking area for the customer near the office door.

RON S. on

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LAKIA H. on

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HEATHER C. on

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mike B. on

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Can’t get any better!

MIKE B. on

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Jesse W. on

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Would definitely rent from here again. They were friendly and helpful and the pricing was better when compared to other companies.

Tony H. on

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mike B. on

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Professional and customer oriented.

roberta B. on

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Charlene S. on

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The dolly we had reserved was not available and we had to use a furniture dolly which was oversized and inconvenient

Jason M. on

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The lady at the front desk is rude and and the parking lot is a joke.

Melissa W. on

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Is a dump; and the man who waited on me really had the attitude that he had something better he could be doing. Old vehicles that were permanently parked in front of the store didn't leave but two spaces for customers to park. The U-Haul trucks were parked off pavement and had to climb over the asphalt edge of the busy highwayl. U-Haul's image suffers at this place!

Jason L. on

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Parking

rob P. on

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Customer did not leave a comment.

ann N. on

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Rebekah D. on

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jacob R. on

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The staff seemed unfriendly and very unknowable about the process of renting.

Tyler S. on

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Charged me for an extra day when returned on time

Dan Z. on

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Very difficult taking the trailer back to this location because where it was to be stored you had to get on the highway to back in. They do not have enough room for all the vehicles they have.

stacy T. on

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They severely overcharge!

Jeff D. on

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Really nothing special to say.. I needed a trailer, showed up, and maybe 20-ish minutes later I drove away with a trailer and then a few days later I dropped the trailer off. Things pretty much went as I would of expected them to go.

Danielle H. on

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john M. on

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Nothing at this location. Was a one way rental and turned the truck in at Uhaul Neighborhood Dealer, 11240 Cumming Hwy, Canton, GA 30115. They said a receipt would be emailed, but no such luck. Need receipt for employer reimbursement.

ron W. on

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Customer did not leave a comment.