I will never step into this place again. When I arrived the owner asked if I would go to another U-Haul about 2 miles away. When I could not find it I went back and told him I tried but could not find it and they were upset I would not try again then they finally told me to park it next to the others that were out in lot and when I did one of the workers came out and told me I needed to move it as they had another truck they were getting that night. I said no because I had already parked it, taken the required pictures, and the guy started arguing with me so I just got in my truck and drived off. I was so upset I called the corporate office and told them the story too. That store does not deserve to rent U-haul trailers. I recommend you cancel their rights to rent your equipment.
William Z
Car Works Of Knoxville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Knoxville, TN 37931
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I would recommend due to the proximity to the location and east to find but the area is very congested and housekeeping needs improved.
Chadwick RNobody helped me check the U-haul and mileage when i was there.
NEESHRA OI think the owner should have the trucks backed in or be willing to position the truck safely to leave. Facility is on the side of a road with fast speed limits. Can’t see traffic at all. Also trucks or on grass. Mine had to be rocked out as it was stuck. Owner is nice but the drive off was a tad nerve racking.
MATTHEW PVery busy area for a novice with a big truck.
Daniel C