Customer Reviews for Carolina Ave 76

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carolina Ave 76

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JAMES M.
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Service and people are this location are great. Will rent Uhaul from this location again.

Tracy B.
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Trouble with signing on remote. Using alternate phone numbers but not letting you know that they needed to be called before you can rent van. Had to go into gas station and a girl,working there had to call

VENETRA W.
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Nothing else you can do , everything was fine

Stacey W.
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Truck smelled like cigarette smoke. The assistant was very nice. However the drop box for the key was too small to hold the key. I have to return it when they re open.

Robert H.
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Back of truck was dirty. The trailer tire had a hole that had to be plugged. Despite this, the staff was excellent and efficient!

KENNETH H.
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Customer did not leave a comment.

JAMES H.
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Customer did not leave a comment.

Karen F.
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Very friendly

Ebonia L.
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Everything was exceptional!

Mitchel N.
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Customer did not leave a comment.

Henry C.
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Excellent all the way.

JOHN K.
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Great experience at this location. Won't go to another location in the Washington area.

DAVID S.
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Customer did not leave a comment.

Joseph C.
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Very polite and fast uhual dealer. I would recommend anyone to come here and rent from them. One of the quickest uhual dealers I've been at!

Henry M.
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Customer did not leave a comment.

david S.
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Just before packing the truck, noticed a gas smell. Had to exchange it for a different vehicle. Also, local 2 dealers were not able to provide the number of blankets I requested, or an appliance hand truck. Rep was personable - I was not as much. Things got taken care of eventually.

CALVIN B.
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Customer did not leave a comment.

Guy B.
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Customer did not leave a comment.

Michael P.
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I made this so easy for me.

Henry K.
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Customer did not leave a comment.

Michael W.
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Easy, no hassle pick up.

Mark H.
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Customer did not leave a comment.

kathleen C.
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great place!! I have rented from them before and will again when necessary!!

Jacqueline S.
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Very satidfied!

CHRISTOPHER C.
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Customer did not leave a comment.

GEORGE R.
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Great service. Nice people. Definitely would recommend.

Kaila B.
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Customer did not leave a comment.

DEBORAH R.
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Was fast and friendly. Very personal people. I will use them again.

Lowell D.
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Customer did not leave a comment.

Kevin M.
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They do a fantastic job, excellent customer service. They rented me the appropriate trailer for my needs. Kindly went over all I needed to know, hooked up the trailer and off I went

JAMES C.
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Customer did not leave a comment.

Michelle R.
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Maybe a water cooler in the lobby?

Christian S.
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Convenient location and the rental equipment worked well for us.

GERALD N.
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Customer did not leave a comment.

DAVID B.
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Customer did not leave a comment.

DAVID E.
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Customer did not leave a comment.

SUNNIE H.
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Customer did not leave a comment.

george S.
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Looks matter to a prospective customer. The young lady I dealt with speaks volumes about Uhaul the appearance not so much.

Marisol B.
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N/A

James C.
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Customer did not leave a comment.

William W.
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No problems

Andy R.
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Even when busy. Try to finish one thing at a time

Jack M.
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Customer did not leave a comment.

e quessha W.
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Customer did not leave a comment.

James M.
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Windsheild wiper blades were falling apart. Glad I didn't run into a rain shower, from Washington to Georgia.

Joseph P.
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The location was closed due to covid-19 hours so we used the app to drop off - very easy.

Daniel M.
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Good customer service. They could give some lessons to the guy I interacted with at Pick Up.

Ronald R.
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Very easy and accommodating team and great location.

Aaron K.
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Hire or train clerk. She sent us home to reserve online. Which was very frustrating. I am a senior widow..I do things the old fashioned way, in person.

Eric B.
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Customer did not leave a comment.

Elizabeth S.
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Professional and friendly customer service. Would highly recommend this place and Uhaul!!

CHRIST P.
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Customer did not leave a comment.

Rebecca C.
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Customer did not leave a comment.

Pamela D.
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Customer did not leave a comment.

Justin M.
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Customer did not leave a comment.

James R.
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Customer did not leave a comment.

JOHNATHAN B.
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Occasional usr from this location. Always has the most equipment to choose from in Washington, NC. Big lot easy on and off. Always get fast service.

LARRY M.
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Staff there are very friendly and helpful, location is easy in/out. No complaints.

Kelly K.
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Customer did not leave a comment.

Rebecca H.
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Customer did not leave a comment.

Saiid D.
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Friendly folks, easy in and easy out. A great experience.

DON H.
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Customer did not leave a comment.

Julia H.
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Customer did not leave a comment.

Mikel P.
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Friendly

dave H.
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Easy drop point

Duane W.
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The young lady at desk was very nice and pleasant.

Michael W.
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When using the mobile app a receipt emailed would be nice

Penny P.
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Customer did not leave a comment.

Brandon W.
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Customer did not leave a comment.

Lee P.
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Nice helpful folks.

Cameron M.
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Customer did not leave a comment.

Jeff F.
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This is my local U-Haul place. Love it!

Tamara C.
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Staff is rude and believes they can treat customers any type of way depending on the kind of day they are having.

Gary C.
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Customer did not leave a comment.

Ernest R.
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Make sure the inside is swept out and not greasy/oily.

Bobby S.
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Customer did not leave a comment.

Neil K.
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Great group of people. Very helpful and efficient. I will use them again.

sandra D.
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Maybe have a better handle on drop off points. The truck ran like a top, no problems at all.

Leesa E.
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Customer did not leave a comment.

ELIZABETH M P.
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It's great ...just carry on!!??

Warren D.
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Got me in and out quickly.

Sandy P.
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Easy process. Will be getting another trailer in the future.

Kenny N.
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Customer did not leave a comment.

WILLIAM K.
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Customer did not leave a comment.

Scott A.
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Customer did not leave a comment.

Sallie G.
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Extremely nice manager/owner.

DANNY B.
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N/A

Bruce B.
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The drop off location that I originally picked did not show up when I picked up the trailer. The drop off address that u-haul gave me does not exist. There was a mixup on your end. Please fix it.

Donald S.
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The gentleman handling the return black Male had outstanding customer service skills. He was very warm and welcoming and extremely personable. They are lucky to have him.

Jeff F.
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Process was flawless. Equipment worked perfectly. Chris at Carolina Avenue 76 was awesome. Thank you Thank you.

Neil W.
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Customer did not leave a comment.

ZENA C.
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Customer did not leave a comment.

Christina R.
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Customer did not leave a comment.

Michael T.
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Great experience, excellent service.

lakesha D.
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Customer did not leave a comment.

fran B.
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Customer did not leave a comment.

Loren L.
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Customer did not leave a comment.

GREGORY P.
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The passenger side door window was broken and the glass in the u-hale was not clean up before we got it and I cut my hand when I shut the door because there was glass in the door handle. it was not a safe rental truck but we made it. I will say they need to clean the vehicle when they have glass inside the cab of the u-haul.

James P.
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Nothing

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Customer did not leave a comment.

No reviews have been submitted for this location.

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