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GRACE S
Customer Reviews for Carolinas Family Home Team
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’m very upset when I went to return the U-Haul I called ahead to a different return location and asked if I could return there instead of my scheduled return and they said yes. Afterwards I was charged over $200 for a “wrong location return” fee. This is unacceptable to not communicate this when I called in.
Kelsi R