Everything was great, service was awesome this locatiosn were great but when I had a Blowout UHAUL SERVICE AND HELP WAS TERRIBLE
MARIO C
Customer Reviews for Carrizo Florist
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was perfect and everyone that we had to come in contact with was so helpful and understanding
MARTHA ACustomer service was top quality!
ANDREW MIt has condensation all over inside my things got wet I showed guy in granbury
WALDON B?? This is not the correct drop off location. Truck was returned to U Haul in Pleasanton Tx
Ramona HThey was very Helpful and busy but took the time to go and help hook up to the trailer.
KENNETH BCheck the cleanliness of the vehicles. The inside of the truck smelled like cat urine very bad.
TONY GThere was no one at the location, so I can’t answer if the personnel were helpful.
Gabriela MGreat service 👏 👍
SENOVIO DThe staff friendly and professional
Martha LAmazing staff at Carrizo location
David SFast and easy service
Ada FIt was a straight forward set up, customer service was great
STEVEN GVery friendly and helpful
Carmel DAs far as I’m concerned not a thing
Eduardo MLady attending the business no customer service at all the way she would answer a question in a bad mood
Abelardo TAsk for a drop of at Eagle Pass and was not told in Schertz one didn’t exist
John SLady on front desk was very kind and humble love her attention and kindness.
Marco MWe reserved our U-Haul truck and trailer 9 months in advance as soon as we knew we were moving and were extremely frustrated to find out the day before our pickup date that there were no trucks available near us and we would have to drive almost 200 miles round trip to pick up our rentals. We received a slight discount and an extra day, but we had to rearrange our schedules completely in order to accommodate this. Upon arrival to the location the truck didn’t have air in a tire, and the pull behind trailer had not been swept out and was full of dirt. A different truck was given to us but during our return we found out the pickup location didn’t alter the paperwork to show what truck was signed out to us. Thankfully nothing happened during our trip as our paperwork wouldn’t have matched the truck we were using. As a military family that uses U-Haul every two to three years for moving, we were very disappointed with how this reservation played out. Please do better next time.
Sarah PJuan Was Great!
Wesley AI have no complaints, the service was very good and professional!
Juan CI’m not the best at backing up with a trailer and the rep very helpfully said for me to just unhook on the spot and I was on my way quick! Still had a four drive ahead!
Celestino Hnone
Ernesto NI don’t think there’s nothing to improve. Carrizo Florist staff are very friendly and helpful.
Alfredo VTo much troubles for drop the trailer is don't have persons in tje locarion and is same troubles for contact the correct person in U-Haul. Jump from the number to anumber for finded the corect person . Other problem is the distance ..... driving over from 2 hours for dropping the trailer.
JOSE BAwesome service!!!
Ruben DI will recommend only because you can return through online services. Personnel at this location never returned a phone call or email.
vicky rN/a
Orlando Ronly only person there was knowledgable on the u-haul trailer I rented
John CEverything went very well. No improvement needed.
CLAUDIA AAWESOME!
RONALD YCustomer services were terrible! Truck front tires were not balanced, had a terrible wobble.
samuel gDoesn't need to be a Uhaul/Flowershop. No experience and no help from the employees.
Kyle SGracie was a lot of help and knew just what to do GREAT JOB
Paul BThey need someone who knows what their doing.??
ALFREDO AGreat spot and great customer service!
Maria BTrailer had dirt in it and air pressure was too low in one tire.
STEVE AThe Uhaul dealer at Carrizo Springs had issues with their computer and was unable to provide an documentation I needed.
Hector SThey made us wait quite a while and then had the wrong dolly's on the contract. We got the right ones on the contract and they still put the wrong ones on the truck. They also could not print the contract so they asked for my phone so that they could take a picture of their computer screen for me to use. The picture was very blurry and you were not able to read anything on it.
Matthew HCarrizo location was a floral shop and a note was left that a flower delivery was being made, indicating would return ASAP, only to find out they would not return until after lunch.
Noe ROwner came to work on Saturday just to meet me so I could pick up the trailer. Very helpful.
Jeff HI wish that the customer service would be better. The main lady that took care of me seemed to have an attitude and I didnt like that very much.
Anthony J