Customer Reviews for Carters Country Corner

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carters Country Corner

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Jason H. on

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Yeah you can not let a customer make a reservation for a truck, let him get to the pickup location only to find out there is no truck to rent there and then got stuck on hold 5-10 minutes while y’all could find me another truck that I had to drive 30 minutes out of my way to get and not a single penny off the price for running me around gods green earth because of your guys’ mistake.

phyllis B. on

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She was so helpful and friendly.

william K. on

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Customer did not leave a comment.

MARK P. on

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Nothing. Service was excellent

Cathy C. on

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Customer did not leave a comment.

Terri M. on

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Pedro C. on

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Not a thing,Terri Moore was awesome,great customer service.

Terri M. on

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Customer did not leave a comment.

chris H. on

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very helpful

Drew P. on

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Picked up trailer and lady didn’t want to hook up trailer. After hooking up trailer tested lights and turn signals didn’t work. Was told she would make a note in the contract but she wouldn’t fix them. Very disappointed in uhaul.

Kevin G. on

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The bed of the truck was ok, but the cab was not cleaned. Cigarette butts, lighter, dirt hadn't been swept in the truck's cab. My husband is asthmatic and for the majority of the out of state move, we had to have the windows rolled down due to the smoke smell. The truck was not in the best condition and extremely uncomfortable ride. While the location was not extremely far, it was not right around the corner either and was in a totally different state. Yes, we were given additional miles to compensate but we still had to drive our personal vehicle there to even pick up truck which was an inconvenience as we were working with a tight timeframe. Additionally, this location doubles as a consignment shop and the opening hours are a bit later than traditional locations. The lady was nice but the equipment needed much improvement.

Chadd M. on

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Customer did not leave a comment.

bob J. on

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The lady was very friendly and very helpful

william K. on

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Erect markers on both sides of & at the highway driveway to aid during nighttime turnin.

Britney M. on

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Everything was good except the process to get the truck. I was told that I can come in from the gentleman in Virginia Beach. Come in and we’ll get everything ready and you can leave. If I had known that the trucks weren’t available like he said they are I would have reserved it online. I’m still happy that i was able to get the truck but having to travel to get it was not what I was expecting but as I told the lady on the phone while looking for the nearest truck. I just know for future reference to reserve.

Claudia R. on

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Customer did not leave a comment.

micah T. on

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They were officially closed but noticed i was outside and they came out to help me check the equipment in. I really appreciate their generosity cause i was getting errors using my smart phone.

Deborah G. on

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Terri was very accommodating as I had to change my pick up time.

Crystal P. on

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Glenn B. on

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marshall M. on

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Truck was in amazing condition!! We will be renting again in the future!

shane B. on

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William S. on

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Excellent people skills did everything she could to accommodate our needs

danny S. on

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We were serviced by a lady named Terry she was absolutely the most professional polite very understandable that I've ever dealt with and I've rented many U-Hauls her service was impeccable

Renee P. on

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Customer did not leave a comment.

Matowaka G. on

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This was not the location I reserved the Uhaul and did not get an email saying that my Uhaul was at this location. I drove to a different location for them to tell me that it was somewhere else. We received the Uhaul empty and only have $25.00 taking off our bill. The haul was dirty on the inside and out. When I reserved the truck it said it the Uhaul was not at the location I reserved it at I could get $50.00 off. And I did not receive anything. I was quite disappointed.

arkeen W. on

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Air fresher put into the truck. Just for a fresher smell n the truck

bob J. on

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The lady was very helpful and very friendly I will rent from their again when in need of a U-Hall

Jeff B. on

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Customer did not leave a comment.

Jason J. on

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candace C. on

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Customer service was amazing at this location as well!

GEORGE K. on

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Customer did not leave a comment.